A

Arbind Singh

CEO

Pune, Maharashtra, India21 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 22+ years in Business Process Management.
  • Expert in Healthcare and Insurance domains.
  • Proven track record in Operations Excellence.
Stackforce AI infers this person is a Healthcare and Insurance Operations Expert with extensive experience in process management and service delivery.

Contact

Skills

Other Skills

BPOBusiness AnalysisCRMCall CentersClaimsERPLeadershipManagementMigrationOutsourcingProcess ImprovementService DeliverySix SigmaTeam ManagementVendor Management

About

A proven Business / Operations Excellence professional with rich experience of 22+ years in all aspects of Business Process Management Varied experience in the outsourcing space, have worked with the Start-Up’s, TPA, Vendor Business and Captive/established companies for USA and Indian markets. Project Management,Transitions, Operations, Account Management and Service Delivery across Transaction Processing Centers, Call Centers and complex Knowledge Process Units. Skilled at onsite/remote transitions, building / leading teams and executing operational initiatives in supporting company goals while driving positive changes, demonstrated successfully in diverse domains such as: * Healthcare - Revenue Cycle Management (Physician, Provider & Patient Financial Services) * Healthcare - Health Plans (Payer) * Insurance - P&C & Group Healthcare Specialties: * Operations * P&L Management * Project Management * Process Transitions * Account Management * Domain Consultant * Healthcare Solutions * Process Reengineering * Bussiness Analytics * Scaling and Managing Service Delivery * Client Engagement & Relationship Management

Experience

Exl

5 roles

Vice President Operations

Promoted

Oct 2022Present · 3 yrs 5 mos

Sr. Assistant Vice President - Client Operations

Promoted

Jul 2017Oct 2022 · 5 yrs 3 mos

Assistant Vice President - Client Operations

Promoted

May 2015Jan 2017 · 1 yr 8 mos · Noida Area, India

Sr.Manager - Client Operations

Jan 2012Apr 2015 · 3 yrs 3 mos · Noida Area, India

  • Managing processes for a USA based P&C client

Manager - Client Operations

Apr 2009Dec 2011 · 2 yrs 8 mos · Noida Area, India

  • The current role involves Operations management, Resource planning, Migration, leading PI projects/six sigma initiatives, Cost management, employee Engagement & client management

Accretive health

Assistant Manager

Feb 2008Mar 2009 · 1 yr 1 mo

  • Managed service delivery for RCM processes which involved Medical Billing, denial management, Medical coding & AR follow ups.
  • also involved in resource planning, migration, training & Quality and client management

Signature mediserve

Assistant Manager - Operations

Nov 2006Jan 2008 · 1 yr 2 mos · Noida Area, India

  • Led Medical Billing, Coding and AR teams in this Healthcare organization. Responsible for end to end process set up & migration. Helped the leadership establish the new Start up by providing operations, subject matter and strategic support.

Mdeverywhere inc.

Team lead

Jul 2003Oct 2006 · 3 yrs 3 mos · Noida

  • Managed Accounts Receivable and Medical Billing teams

Alphathought

Executive

Jan 2003Jan 2003 · 0 mo

  • Worked as an AR Executive

Education

TNB college, Bhagalpur Bihar

Bachelor of Arts (B.A.) — Economics

Jan 1992Jan 1997

Bhagalpur careers

B.A (Hons) — Economics

Jan 1992Jan 1995

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