Dec 2019 – Jul 2024 · 4 yrs 7 mos · Seattle, Washington, United States

• Owned backed services for authentication and authorization with a peak TPS of 250K during prime days.
• Hire, develop, and lead a team of 18 software development engineers, two technical program managers and a software engineering manager across US and Canada, resulting in promotion of 10 employees up to mid-senior level.
• Manage team that owns mobile SDKs for Android (Mobile and TV OS), iOS, Fire OS, and Apple TV.
• . Support product managers in defining annual and three-year operational planning documents for all selling partner services, employee services technology, and identity services teams.
• Serve as a call leader to address 30+ high SEV tickets and three large-scale events per week.
• Engineered a large language model (LLM) solution, automating handling 60% of inquiries.
• Built an image processing machine learning (ML) system to automatically decline 95% of GTINx-exempt product listings submitted by Amazon selling partners with a 92% accuracy rate.
• Introduced project ideas such as "Login with QR" and "Login with Mobile App Instance."

Jun 2017 – Dec 2019 · 2 yrs 6 mos · Seattle, Washington, United States

• Worked with a 20-member retail mobile shopping platform team to improve features (Weblab and Monitor portal) and updates for reactive-native SSNAP SDK.
• Worked with search team to improve their P90 latency by 3 seconds and P50 by 500 ms.
• Prepared Micron, a lightweight shopping app, resulting in successful launch in India and Brazil.
• Handled onCall for Tier 1 services, managing high SEV tickets and large-scale events per week.
• Managed and provided technical coaching to one software development engineer 1 and an intern.
• Technologies included MASH/SMASH, Rich Push, Monitor Portal, CRUX, Pipeline, Brazil Gradle, SSNAP, mShop Phone Lib, Weblab, MAP (Mobile Authentication Platform), Amazon DynamoDB, Amazon S3, Amazon EC2, Amazon CloudFront, AWS Lambda.

Apr 2016 – Jun 2017 · 1 yr 2 mos · Gurugram, Haryana, India

• Created a product addressing sports enthusiasts' pain points in Delhi/NCR market and achieved an average of 15,000 monthly active users with a peak of 25,000 active users during summer breaks.
• Led a 15-person team, with a tech team of six and a team of five for ops and bizdev.
• Sold company to Playyoursport, as shown in acquisition publications – Inc42, inshorts, and BWDisrupt.
• Technologies used include Ruby on Rails, Android, Java, and AWS.

Jun 2015 – May 2016 · 11 mos · Gurgaon, India · On-site

• Developed Cardekho Auctions App, a real-time auction application for pre-owned car dealers on Android; captured 100K+ users.
• Built application and hired and trained six software development engineers.
• Implemented real-time communication and push notifications using socket.io and FCM.
• Tech: Android Development, Socket.io, FCM, Retrofit, Android Material Design, Webviews, Facebook's Fresco, Glide, REST APIs.

Jul 2012 – May 2015 · 2 yrs 10 mos · Noida Area, India

• Created dialer features for Samsung Galaxy Gear 1 Smartwatch.
• Enhanced contact app for Samsung Galaxy Tab S and Tab 4 with speed dial and Share Contact.
• Implemented Contacts Top-3 Feature for Samsung Galaxy Young devices, launched in Southeast Asia and South Asia.
• Contributed to major bug fixes in Android OS upgrade projects.
• Coached new software development engineers on contact application design and codebase.
• Tech: Android Studio, Eclipse with Android Development Tools (ADT), Java, XML, Gradle, Google Play Services, Android SDK, Android NDK, SQLite, Git, ProGuard, Apache Maven, Content Provider.