Kalindi Pandey

Customer Success Manager

Bengaluru, Karnataka, India2 yrs 7 mos experience

Key Highlights

  • Proven track record in customer success management.
  • Experience in quality assurance for SaaS products.
  • Co-founded a healthcare startup focused on community impact.
Stackforce AI infers this person is a Customer Success and Quality Assurance professional with experience in SaaS and healthcare industries.

Contact

Skills

Core Skills

Customer ServiceManagementQuality Assurance

Other Skills

Event ManagementJavaMicrosoft ExcelMicrosoft OfficeOperations ManagementSQLSales OperationsTechnical Recruiting

About

Highly proactive and hardworking individual looking to make a mark in the field of management & customer success

Experience

M16labs

Customer Success Manager

Jun 2018Jan 2020 · 1 yr 7 mos · Bengaluru, Karnataka, India

  • Working on multiple fronts to get the startup off the ground ranging from doing market research, sales calls, training on-ground staff, and now looking over the operations & customer outreach.
Customer ServiceOperations ManagementSales OperationsManagement

Innovaccer

Quality Assurance Engineer

Dec 2017Jun 2018 · 6 mos · Noida, Uttar Pradesh, India

  • Ensured that only high production-quality features get deployed over to client infra through rigorous manual & regression testing.
  • Worked on most heavily used parts (Care Coordination & Dashboards) of the company’s flagship product “Datashop”
Quality AssuranceSQLJava

Zenicare

Co-Founder

Jun 2017Dec 2017 · 6 mos · Greater Delhi Area

  • Founded Healthcare startup to improve the quality of life at the grass-root level starting from my own hometown.
  • With the fundamental ideology of getting better medical care with help of some unique programs involving incentives for the poor, the startup was established well and is currently operational & growing at a steady pace.
  • I worked heavily on the operations side to be part of negotiations with vendors, ensuring that inventory was always up-to-date, also designed fee structure and rebate programs, spread awareness through campaigns about diseases and medical issues due to ignorance, etc.
Operations ManagementManagement

Indiamart intermesh limited

Software Developer

Jun 2016Jul 2016 · 1 mo

  • Worked as a Software Development Intern where I designed and developed multiple mini-projects to cater to the Indiamart clients
JavaMicrosoft Office

Education

GREATER NOIDA INSTITUTE OF TECHNOLOGY, GREATER NOIDA

b.tech — Computer Science

Jan 2013Jan 2017

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