Maneesh Manu

CEO

Delhi, India19 yrs 10 mos experience
Highly Stable

Key Highlights

  • 17 years of experience in retail operations and customer service.
  • Three-time zonathon winner and top performer at HDFC Bank.
  • Diverse experience across telecom and banking sectors.
Stackforce AI infers this person is a seasoned professional in Retail and Banking operations with a strong focus on Quality Management.

Contact

LinkedIn

Skills

Core Skills

Quality ManagementAuditing

Other Skills

Business DevelopmentContinuous ImprovementCustomer ServiceEmployee RelationsISO 14000 Internal auditorISO 9000 Lead AuditorISO complianceISO9000/14000 AuditorLean ManufacturingManufacturingOperations ManagementPaints testingProcess ImprovementQuality AssuranceQuality assurance

About

More than 17 yrs of experince in Retail operations, Collections, recovery, customer service operations, Channels management,Retention & Relations, collections, Quality & projects. Started carrier with Asian paint Ltd as a Quality officer.Worked around 2.4 yrs and Joined Vodafone in 2008 as an auditor. Worked around 11yrs in telecom sector & last designation was Zonal CS head. At present taking care of recovery in HDFC bank. Achievements: Consecutive 3 times zonathon winner in 2016/17 and won many prestigeous awards in VIL like Megastar/ IMAD. Top rater in HDFC bank as well.

Experience

Icici bank

Branch Head Retail

Feb 2023 – Present · 3 yrs 1 mo · Hamirpur, Himachal Pradesh, India · On-site

Hdfc bank

2 roles

Branch Head Retail

Promoted

Oct 2021 – Feb 2023 · 1 yr 4 mos

Manager Debt Management

Jul 2019 – Oct 2021 · 2 yrs 3 mos

Vodafone idea limited

Operations Manager

Jun 2008 – Apr 2019 · 10 yrs 10 mos · New Delhi Area, India

  • Worked in 3 different profiles & locations during the tenure, started my journey as an Executive and currently handling managerial role.
  • 1. Executive (Internal Auditor)- Delhi - June'08-Sep'10
  • 2. Sr. Executive (UAT & CRM)- Dehradun- Oct'10-Feb'15
  • 3. Manager (CS Lead) -Agra - Mar'15- till date.

Asian paints

Quality Officer

Mar 2006 – Jun 2008 · 2 yrs 3 mos · Greater Noida

  • Quality assurance/Paints testing/ISO compliance
  • Black Belt in Six Sigma
  • ISO 9000 Lead Auditor/14000 Internal auditor.
Quality assurancePaints testingISO complianceSix SigmaISO 9000 Lead AuditorISO 14000 Internal auditor+2

Education

Symbiosis Pune

PGDBA — Operations Management

Jan 2006 – Jan 2008

Gurukula Kangri Vishwavidyalaya

MSc — Commercial methods of chemical analysis

Jan 2004 – Jan 2006

DAV Kangra

BSc — Science

Jan 2001 – Jan 2003

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