Richa Sachdeva — Director of Engineering

Engineering Leader | Scalable Systems | Generative AI | Product Growth | Future Director/VP With over 17 years of experience leading high-performing engineering teams, I am passionate about building innovative, scalable technology solutions that transform the way people travel and shop online. Currently, as a Senior Engineering Manager at MakeMyTrip, I drive product development initiatives for one of India's largest online travel platforms, managing cross-functional teams to deliver high-impact features and seamless customer experiences. My expertise spans full-stack development (Java, Spring Boot, Node.js, React, React Native), cloud-native deployments (AWS, Docker, Lambda), and AI/ML solutions (TensorFlow, Pandas, OpenAI GPT). I thrive on solving complex technical challenges, optimizing architectures for scale, and mentoring engineering talent to achieve their best. Led the design, development, and deployment of a ChatGPT-4–powered chatbot, driving end-to-end ownership from architecture to production. Implemented robust model monitoring pipelines, cost optimization strategies, and LLM tuning techniques to adapt responses for domain-specific use cases. Established usage analytics, prompt-engineering best practices, and performance guardrails, ensuring high accuracy, scalability, and predictable operational costs. Key achievements include: - Spearheading the rollout of large-scale, web-based systems that support millions of users daily. - Driving the adoption of cloud and AI/ML technologies to improve product efficiency and user engagement. - Successfully bootstrapping and leading multiple agile teams, fostering a culture of innovation and collaboration. I am always eager to connect with fellow technology leaders, product innovators, and aspiring engineers. Let’s build the future of travel and commerce together!

Stackforce AI infers this person is a SaaS expert with a strong focus on scalable architecture and AI-driven solutions.

Location: Gurugram, Haryana, India

Experience: 16 yrs 6 mos

Skills

Scalable Architecture
Full-stack Development
Software Development
Web Development

Career Highlights

17 years of experience in engineering leadership.
Expertise in scalable systems and generative AI.
Proven track record in driving product growth.

Work Experience

MakeMyTrip

Senior Engineering Manager (5 yrs 7 mos)

Project Manager (2 yrs 4 mos)

Assistant Manager (4 yrs 5 mos)

FutureSoft (INDIA) Private Limited

Lead Developer (9 mos)

Complete Travel Solutions

Senior Software Developer (1 yr)

Fashionandyou.com

Software Developer (1 yr 3 mos)

Infosys

Software Developer (2 yrs 2 mos)

Education

at Army Public School

Richa Sachdeva

Director of Engineering

Gurugram, Haryana, India16 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

17 years of experience in engineering leadership.
Expertise in scalable systems and generative AI.
Proven track record in driving product growth.

Stackforce AI infers this person is a SaaS expert with a strong focus on scalable architecture and AI-driven solutions.

Contact

richasachdeva.87@gmail.com LinkedIn

Skills

Core Skills

Scalable ArchitectureFull-stack DevelopmentSoftware DevelopmentWeb Development

Other Skills

ASP.NETAWSAgile MethodologiesBuilding PerformanceBuilding ServicesBusiness RequirementsC#.NETCascading Style Sheets (CSS)Coding ExperienceCommunicationContinuous ImprovementCost EfficiencyCritical ThinkingData AnalysisEngineering Management

About

Experience

Makemytrip

3 roles

Senior Engineering Manager

Promoted

Aug 2020 – Present · 5 yrs 7 mos

Spring BootJavaAWSTeam LeadershipAgile MethodologiesMicroservices+2

Project Manager

Apr 2019 – Aug 2021 · 2 yrs 4 mos

Assistant Manager

Nov 2014 – Apr 2019 · 4 yrs 5 mos

Responsible for the requirement gathering, software design, development and
Maintenance of various web and windows application on (C#.NET Compact Framework), with
.NET web services and ASP.NET interfaces on the server side.
projects have included:
Development of a web application, which is used to generate organization’s daily deals across various advertising sites.
Development and maintenance of company website.

C#.NETASP.NETSoftware DesignWeb ApplicationsSoftware Development

Futuresoft (india) private limited

Lead Developer

Feb 2014 – Nov 2014 · 9 mos · Gurgaon, India

Working at client Location Make My Trip India

Complete travel solutions

Senior Software Developer

Dec 2012 – Dec 2013 · 1 yr · Swansea, United Kingdom

Responsible for the requirement gathering, software design, development and
Maintenance of various web and windows application on (C#.NET Compact Framework), with
.NET web services and ASP.NET interfaces on the server side.
projects have included:
Development of a web application, which is used to generate organization’s daily deals across various advertising sites.
Development and maintenance of company website.

C#.NETASP.NETSQLSoftware Development

Fashionandyou.com

Software Developer

Jun 2011 – Sep 2012 · 1 yr 3 mos · Gurgaon, India

Responsible for the requirement gathering, software design, development and
Maintenance of various web and windows application on (C#.NET Compact Framework), with
.NET web services and ASP.NET interfaces on the server side.
projects have included:
Development of key performance indicator, a web application, which is used to generate organization’s Sales and marketing based data Campaign wise and Period wise. (C#.NET,
ASP.NET, Sql Server 2005, MySql)
Development of Customer Relationship Management, a web application, which provides employees with the information and processes necessary to know their customers understand and identify customer needs and effectively build relationships between the company, its customer base, and distribution partners.
(C#.NET, ASP.NET, Sql Server 2005, MySql)
Development of Console.fashionandyou.com, in house based web application. It is seems like ERP.This is used for Order Confirmation, Invoice Generation, Delivery of Orders ,Track Product based returns and Non Delivery returns,Release Cancelled Orders,MIS Generation. (C#.NET, ASP.NET, Sql Server 2005, MySql)

C#.NETASP.NETSQLSoftware Development

Infosys

Software Developer

Feb 2009 – Apr 2011 · 2 yrs 2 mos · Bhubaneshwar Area, India

Responsible for gathering requirements, designing detailed level design and coding for the interface from Source side (SCE.com)
projects have included:
Project for ‘South California Edison’
o It was a web accessibility project, making the existing website ‘SCE.com’ web accessible
o Web accessible mode was added, tables were made readable by JAWS.
Project for ‘British Petroleum Limited’
o It was a ‘BP TOB Enhancement’ Project, worked on visual basic and modified BP’s internal working tool.
Project for ‘South California Edison’
o Creating a new website for ‘SCE’, ‘sce.com’ which is web accessible,
Embedded with flash files, Front-End in VB.NET 2.0 and backend in MAINFRAMES and ORACLE10g.
Project for ‘South California Edison’
o Creating batch jobs for ‘SCE’, for synchronizing data across various SCE servers
Using VB.NET 2.0 and Oracle 10g.
Project for ‘South California Edison’
o Creating batch jobs for ‘SCE’, for synchronizing data across various SCE servers
Using VB.NET 2.0 and Oracle 10g.