Shantanu Bhaskar

Product Manager

Pune, Maharashtra, India3 yrs 5 mos experience

Key Highlights

Over 3 years of experience in ServiceNow development.
Certified in multiple ServiceNow and ITIL frameworks.
Proven track record in delivering scalable IT solutions.

Stackforce AI infers this person is a ServiceNow Developer specializing in IT Service Management and digital transformation solutions.

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Skills

Core Skills

ItsmServicenow

Other Skills

Agile MethodologiesAgile Project ManagementAmazon Web Services (AWS)Analytical SkillsAzure Infrastructure as a Service (IaaS)Azure paasBuisness RulesC#C++CMDBCisco ASACitrix ProductsClient ServicesClient Side ScriptingCloud Applications

About

Experienced ServiceNow Developer with over 3 years of IT industry experience, specializing in IT Service Management (ITSM), IT Operations Management (ITOM), Hardware Asset Management (HAM), Configuration Management (CMDB), Strategic Portfolio Management (SPM), and Integrations. Certified in CSA, CAD, HAM, and ITIL v4, with a proven track record of designing and delivering scalable ServiceNow solutions for clients across the US, EMEA, and ROW regions. Skilled in integrating Microsoft SQL Server (MSSQL) and Azure to enhance platform efficiency and accelerate digital transformation. Adept at streamlining IT workflows, optimizing CMDB data quality, and implementing intelligent automation across enterprise processes. Passionate about leveraging the full potential of ServiceNow to drive operational excellence, boost compliance, and enable true business agility.

Experience

Diacto technologies

ServiceNow Developer

Apr 2025 – Present · 11 mos · Pune, Maharashtra, India · On-site

Hcltech

Analyst (ServiceNow)

Sep 2022 – Mar 2025 · 2 yrs 6 mos · India · On-site

Worked across ITSM, ITOM, HAM, CMDB, Discovery, and related ServiceNow modules, delivering scalable solutions for clients across the US, EMEA, and RoW.

ITSMITOMHAMCMDBServiceNowDiscovery