Darshan D. - Product Manager

Product Manager

India6 yrs 3 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Scaled payments platform to process over 7B+ in volume.
  • Engineered AI chatbot reducing customer service intervention by 50%.
  • Developed supply chain models generating over $1M in revenue.
Stackforce AI infers this person is a Fintech Product Manager with expertise in AI-driven solutions and data analytics.

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Skills

Core Skills

Product ManagementFintechSupply Chain ManagementProduct MarketingAgile Methodologies

Other Skills

A/B TestingAPI DevelopmentAnalytical SkillsAnalyticsArtificial Intelligence (AI)AutomationBusiness Intelligence (BI)Cloud ComputingCompetitive AnalysisData AnalyticsDevOpsGitGo-to-Market StrategyLangChainLeadership

About

As a Product Manager with 5+ Years of experience, MBA from IIM Mumbai and a foundation in computer engineering, I architect and scale high-impact technology platforms that sit at the nexus of AI, Fintech, and E-commerce. My passion is translating complex market needs into elegant, data-driven product strategies that not only delight users but also unlock significant, measurable business value. My current focus at Edelweiss Life is leading the charge on our "Payments-as-a-Service" platform. I own the end-to-end product lifecycle, from strategic vision to agile execution. By redesigning the core payments journey and digitizing onboarding, I've scaled the platform to process over 7B+ in Total Processed Volume, effectively doubling our user base and increasing customer retention by 30%. I believe deeply in leveraging AI for tangible results; I engineered a Generative AI-powered chatbot that slashed human intervention in customer service by 50% and built a payments analytics function from the ground up that uncovered over ₹500M in new recurring revenue. This hands-on product execution is built on a bedrock of rigorous strategic thinking, honed at world-class companies like The Coca-Cola Company and OnePlus. At Coca-Cola, I developed algorithmic supply chain models that uncovered over $1M in new revenue opportunities and saved thousands of man-hours. At OnePlus, I crafted go-to-market (GTM) strategies and multi-channel plans that drove feature adoption for over 10M+ users, solidifying my expertise in market entry, competitive analysis, and brand positioning. My core competencies include: 🔹 Product Strategy: Defining product vision, identifying strategic opportunities, and building actionable roadmaps that align with C-suite objectives. 🔹 Agile Execution & Leadership: Leading cross-functional teams (8+), managing backlogs, and fostering a culture of rapid iteration and delivery (from my time as a Product Owner at TCS). 🔹 Data-Driven & Financial Acumen: Utilizing quantitative analytics, A/B testing, and financial modeling to forecast impact, monitor KPIs, and ensure product-market fit. 🔹 Stakeholder Management: Partnering seamlessly with engineering, marketing, finance, and operations to drive consensus and deliver unified product experiences. I am driven by the challenge of solving complex problems and am looking to connect with innovators and leaders. If you are building transformative platforms in Fintech, applying AI to solve real-world challenges, or defining the next wave of digital commerce, I would welcome a conversation. Let's connect.

Experience

Tekion corp

Product Manager II

Aug 2025Present · 7 mos · Pleasanton, California, United States · Hybrid

Edelweiss financial services limited

Product Manager II

May 2023Aug 2025 · 2 yrs 3 mos · Remote

  • Crafted Product Vision of AI in Fintech, identified strategic opportunities & created product roadmap forecasting cost reduction of 5Cr
  • Redesigned Payments Journey, Orchestration, Checkouts & Customer Experience driving revenue worth 7B+ TPV aligned with vision
  • Built conversational ecommerce chatbots, integrated with Native Payments, Dynamics 365 CRM/ERP & AI automating 100% buy journey
  • Streamlined checkouts with UPI Mandates & standing instructions, reducing abandonment by 20% enabling users earn ₹1M+ in holding interest
  • Built AI enabled customer service with LLM & NLP trained on RAG of support data reducing human intervention in CX up to 50%
  • Led API & microservices development for Scalable Payments as a Service Platforms cutting integration time by 50% and capex by 80%
  • Established payments analytics, uncovering ₹500M+ potential recurring revenue, strategized renewals increasing 15% subscription rate
  • Collaborated with cross functional teams, banks, payments gateways negotiating MDR to 50bps driving 5Cr worth operational efficiency
  • Orchestrated optimisation of Payments Gateway integration at scale achieving 100% agility, automated process using agentic AI & Analytics
  • Enhanced user retention by implementing auto payments features, resulting in a 30% increase in customer retention & recurring payments
  • Led the development lifecycle & product design of distribution app to digitize operations, improving acquisition and sales by 25%
  • Boosted userbase growth by 2x through digitising the onboarding journey using end to end e-KYC, increasing the conversion rate
  • Formulated product roadmap, defined success metrics, aligned PRDs & features using Prioritization framework forecasting 30% sales uptick
  • Drove customer journey optimization and hyper personalisation to increase average order value by 20%, reducing onboarding friction
  • Designed one click claim processing and refund platform for handling request and decreased refund timelines from 7 days to 24 hours
FinTechWireframingArtificial Intelligence (AI)Analytical SkillsProduct Road MappingRequirements Analysis+18

Bayer

Product Manager

Jul 2022Apr 2023 · 9 mos

  • Implemented A/B Testing & validated 3+ hypotheses of product design and designed wireframes to improve MAU by 10%
  • Aided stakeholders in deriving analytical insights on user behaviour, created MVP and product lifecycle for revenue growth,
  • defined 3+ user personas through user interviews & market research; prioritized & presented growth strategies
  • Designed a marketplace for credit opportunities and integrated performance in credit scoring models to enhance lending processes
  • Developed a loyalty program to increase user retention, resulting in 5% higher DAU and 5% increase in user lifetime value
FinTechAnalytical SkillsRequirements AnalysisStrategyAPI DevelopmentProduct Management+10

The coca-cola company

Product Manager

Apr 2022Jun 2022 · 2 mos

  • Developed an end-to-end supply chain planning tool to automate 2+ years of business planning & utilization, saving 1296 manhours
  • Optimized production & distribution with algorithmic scalable capacity planning & sourcing strategy models, increasing accuracy by 25%
  • Utilized data analytics to automate flagging of risks and opportunities, uncovering $1M+ growth in revenue for 350+ products yearly
Supply Chain ManagementAnalytical SkillsRequirements AnalysisStrategyProduct ManagementData Analytics+4

Oneplus

Product Strategy

Sep 2021Apr 2022 · 7 mos

  • Increased brand visibility by 10% through defining brand positioning and strategizing marketing plans using social media activations
  • Directed market entry strategies, engagement strategies & executed go-to-market plans for new features driving adoption in 10M+ users
  • Developed and implemented a multi-channel strategy to elevate offline marketing impact, resulting in a 10% increase in user interaction
Product MarketingAnalytical SkillsRequirements AnalysisStrategyProduct ManagementMobile Platforms+6

Tata consultancy services

Product Owner

Jul 2019Jul 2021 · 2 yrs

  • Improved work management & efficiency by launching a mobile app, driving a 70% engagement in users across a base of over 600,000
  • Led 8+ Agile teams from ideation to delivery, handling backlogs, iterations, roadblocks, feature prioritization to deliver 10+ Projects
  • Monitored product performance metrics & identified areas of improvement; partnered with business leaders to navigate product success
  • Translated stakeholder feedback product requirements & roadmap, resulting in a 25% increase in user satisfaction scores within 6 months.
  • Monitored KPIs and identified usage patterns to analyse product performance, leading to actionable insights for product improvement
WireframingAnalytical SkillsRequirements AnalysisStrategyAPI DevelopmentProduct Management+10

Education

Indian Institute of Management Mumbai

Master of Business Administration - MBA

St. Vincent Pallotti College of Engineering & Technology

Bachelor of Engineering - BE — Computer Science

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