Nilesh Nimbalkar

Business Development Executive

Auckland, Auckland, New Zealand15 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 15+ years in banking and financial services.
  • Expertise in Cards and Payments domain.
  • Proven track record in product management and delivery.
Stackforce AI infers this person is a Fintech Product Manager with extensive experience in Cards and Payments.

Contact

Skills

Core Skills

Product ManagementBusiness AnalysisProject Management

Other Skills

Agile MethodologiesAgile deliveryAgile product deliveryArtificial Intelligence (AI)Business AnalystBusiness EconomicsBusiness EngagementBusiness PlanningBusiness RequirementsCOBOLCard issuingCards and Payments SMEConsumer BehaviorCore PaymentsDatabases

About

Product enthusiast and results-driven Product Manager with 15+ years of experience in the banking and financial services sector, specializing in the Cards and Payments domain. I have collaborated with leading global institutions—including TSB, Barclays, HSBC, Capital One, Mastercard, and Westpac-across NZ, AUS, EU, UK, USA, and APAC to deliver innovative, customer-centric products. Skilled in shaping product vision and strategy, defining roadmaps, and delivering solutions that simplify banking and elevate digital experiences. My expertise covers Credit Cards, Payments, Card Issuing, Merchant Acquiring, Transaction Processing, Authorization, Clearing & Settlement, ISO8583, and digital/mobile banking. As a passionate product enthusiast, I thrive at the intersection of business and technology—driving growth, efficiency, and meaningful impact through customer-focused innovation.

Experience

Tsb new zealand

Senior Business Analyst

Apr 2023Present · 2 yrs 11 mos · Auckland, New Zealand · On-site

  • Acting as Product Owner and Lead BA across Banking, Cards, and Payments initiatives-defining vision, shaping product enhancements, and ensuring delivery aligns with business priorities.
  • Partnering with Senior Product Managers, Business Owners, Technology teams, and external partners such as Mastercard and FIS to capture business needs, define data/integration requirements, and design new systems, shared services, platforms, and APIs.
  • Driving Agile delivery through backlog refinement, sprint planning, and ceremonies; created Epics, Features, and User Stories with acceptance criteria. Served as Scrum Master for select sprints to maintain delivery focus.
  • Leading requirements gathering, analysis, and documentation; developing Use Cases, User Stories, and Requirements Traceability Matrices (RTM) to ensure clarity and completeness.
  • Overseeing design and deployment activities, creating wireframes, managing front-end changes, providing guidance to teams, conducting reviews, and resolving functional issues.
  • Ensuring compliance with regulatory requirements, internal policies, and project timelines while maintaining quality and risk mitigation.
  • Contributing to change management, business process re-engineering, and digital transformation initiatives to streamline operations and enhance customer experience.
  • Managing end-to-end delivery across all SDLC phases-from ideation and requirements through design, testing, deployment, and adoption.
Product ManagementProduct ownerBusiness AnalystCards and Payments SMECard issuingFIS P1C+2

Westpac group

Product Owner

Apr 2017Jan 2023 · 5 yrs 9 mos · India and Australia · On-site

  • Westpac Australia- via IBM [Client: Westpac Bank Sydney, Australia]
  • Leading strategic initiatives in the Banking, Payments, and Cards domain, working across Debit, Credit, Virtual Cards, Digital Banking, Rewards, Fraud, Tokenization, Interchange, Disputes, and Chargebacks.
  • Driving product delivery as Product Owner and Lead BA-defining product vision, creating Epics/Features, writing detailed User Stories with acceptance criteria, and ensuring alignment with business priorities.
  • Guiding and mentoring teams of Business Analysts, collaborating with Senior Architects, and aligning design decisions with the overall product roadmap.
  • Shaping and enhancing card portfolios, including the introduction of new debit and credit products, feature enhancements, and customer-centric improvements across digital platforms.
  • Owning end-to-end delivery through the full SDLC-from ideation and requirements gathering to design, development, testing, deployment, and business adoption.
  • Conducting stakeholder engagement via JAD sessions, workshops, walkthroughs, and alignment meetings with business owners, technology teams, and external vendors.
  • Developing core documentation including BRDs, FSDs, NFRs, wireframes, and high-level business justifications to drive clarity and stakeholder buy-in.
  • Partnering with cross-functional teams to design and deploy new systems, shared services, APIs, and platforms, ensuring data, functional, and integration requirements are met.
  • Owning Agile product delivery-leading backlog grooming, sprint planning, prioritization, reviews, retrospectives, and facilitating user story workshops.
  • Championing business transformation, including process re-engineering, change management, and digital transformation, by mapping AS-IS legacy processes to TO-BE future-state models.
  • Ensuring product quality and adoption through active involvement in QA, SIT, UAT, and customer notification/enablement of new features and enhancements.
Product ManagementProject DeliveryProject ManagementIT ManagementStakeholder ManagementBusiness Engagement

Mastercard [north america and europe regions]

Sr. Business Analyst (Program Manager)

Jul 2016Apr 2017 · 9 mos · India

  • Working as Senior /Lead Business Analyst in Banking, Payments and Cards projects.
  • Requirements gathering, analysis, documentation, writing Use Cases, Requirements Traceability Matrix (RTM)
  • Creating Business Requirements document (BRD), Functional Requirements/specification document (FRD/FSD), Non-functional requirements, High Level Business Justification (HLBJ)
  • Involved in end to end SDLC (Software Development Life Cycle) phases of projects
  • Responsible in design, deployment related activities, creating Wireframes, Front End changes, provide guidance, perform reviews, prevent and resolve functional issues.
  • Liaison with Business Owners, Development teams, Managers, identifying data and requirements in the design of new or enhanced Systems/Shared Services/Platforms/APIs
  • Experience in areas of Cards, Contactless Payments, Virtual Cards, Digital Banking, Digital Wallet, GDPR, Fraud, Interchange, Chargeback, Reconciliation, Rewards, Tokenization, PCI DSS, Anti-Money Laundering (AML)
  • Guiding team on creating System and Process APIs which would be required by Third party providers
  • Conducting Joint Application Development (JAD) sessions, Internal and External Walkthrough with Business owners, development and testing team.
  • Creating wide variety of reports such as Standard Operating Procedures (SOP) including Business Process Model and Notation (BPMN), Gap Analysis for deeper insights on Business Processes
Senior Business AnalystProject ManagementBusiness RequirementsPayment Clearing and SettlementCore PaymentsJira+1

John lewis partnership uk

Senior Business Analyst - Retail Cards

Sep 2015Jun 2016 · 9 mos · Zensar India and London, United Kingdom

  • My Responsibilities at John Lewis finance includes :
  • Do stakeholder analysis and organize meetings with key stakeholders on a regular basis to understand the issues/challenges if any.
  • Manage traceability matrix to keep project in scope and check that no requirement is missed.
  • Track requirement, progress, risk and issues.
  • Participate in weekly Project meetings.
  • Analyse and validate requirements to prepare requirements matrix. Discuss requirements with team(developers, testers)
  • Liaising Service teams for non-functional requirements.
  • Liaise with different IT teams for integration prior to project release.
  • Prepare weekly reports on change, release and BAU activities.
  • Manage several project and releases simultaneously.
  • Help business during UAT phase to understand IT changes and build business test cases.
  • Provide project learning and feedback during the closure of project.
Business AnalystStakeholder ManagementIBM MainframeProject DeliveryDatabasesBusiness Analysis

Barclays [barclaycard- europe and africa regions]

Business Analyst

Feb 2013Jul 2015 · 2 yrs 5 mos · Pune India

  • Business Analyst /SME
  • My responsibilities in Barclays includes:
  • Participate in idea forums/ requirements sessions; with teams across IT and business to discuss on new requirements, and business development meetings.
  • Do stakeholder analysis and organize meetings with key stakeholders on a regular basis to understand the issues/challenges if any.
  • Manage traceability matrix to keep project in scope and check that no requirement is missed.
  • Track requirement, progress, risk and issues.
  • Participate in weekly Project meetings.
  • Manage third parties/vendor if involved in project and understand third party processes.
  • Analyse and validate requirements to prepare requirements matrix. Discuss requirements with team(developers, testers)
  • Liaising Service teams for non-functional requirements.
  • Conduct weekly/fortnightly meetings to monitor the progress and address risk/dependencies if any.
  • Liaise with different IT teams for integration prior to release.
  • Prepare weekly reports on change, release and BAU activities.
  • Manage several project and releases simultaneously.
  • Help business during UAT phase to understand IT changes and build business test cases.
  • Provide project learning and feedback during the closure of project.
Business RequirementsOperations ManagementVision PlusCards and Payments SMEVendor ManagementBusiness Analysis

Capgemini [client: hsbc us, capital one finance us]

Associate Consultant

Mar 2010Feb 2013 · 2 yrs 11 mos · Pune/Pimpri-Chinchwad Area

  • My responsibilities at Capgemini includes:
  • Defect analysis and assignment.
  • Reviewing traceability matrix to check we don’t miss on any requirement.
  • Weekly calls and reporting.
  • Reviewing implementation documents and plans.
  • Performance improvement of whole project.
  • Helping business in UAT scripting and doing UAT.
  • Extensive Stakeholder Management
  • Issues and Escalation management
  • Consultancy with Non-functional requirements across development teams
  • Mentoring and Technical reviews.
  • Coordination, tracking and reporting
  • Mainframe new tools transition.
  • Implementation and post implementation support management
Business AnalystBusiness RequirementsIBM MainframeVision PlusProduction ManagementBusiness Analysis

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA — Business Management

Jul 2021Dec 2023

Nagpur University

Bachelor of Engineering - BE — Information Technology

Aug 2005Jun 2009

Shrinath higher secondary school Chhindwara

2005 — Science

Jan 2003Jan 2005

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA

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