Jan 2022 – Oct 2024 · 2 yrs 9 mos · Austin, Texas, United States

• Product Management Leadership in Lumen Edge Bare Metal
• RedHat Integration and UX Overhaul: As the Product Manager, led the Lumen Edge Bare Metal product, focusing on integrating RedHat support and undertaking a comprehensive UX overhaul. This key strategy resulted in a significant Monthly Recurring Revenue (MRR) increase of one million dollars.
• Strategic Release of Lumen Edge Virtual Machines
• Coordinating Cross-functional Teams for Market Alignment: directed the GA release of Lumen Edge Virtual Machines, orchestrating efforts across various teams and ensuring alignment with market demands. This leadership led to a successful product launch in August 2022 with 3 onboarding customers.
• Collaborative Product Launch in Hyperconverged Infrastructure
• Partnership with Major Corporate Client: Working closely with a major corporate client, played a pivotal role in launching a collaborative product in the Hyperconverged Infrastructure domain, leveraging my expertise in partnership management and product strategy.

Aug 2016 – Dec 2021 · 5 yrs 4 mos

• 1. Increased Revenue and Market Share: Spearheaded key deliverables that boosted revenue by 30% and expanded our market share by 15%, by clearly defining problems based on customer requirements, end user and business goals, and competitive analysis.
• 2. Public Representation and Marketing Contributions: Actively represented the product in various customer, sales, marketing, and public forums. Recorded 2 videos for ‘Dynamics 365 Field Service’ official Microsoft Youtube channel, contributing to brand visibility and market growth:
• ○ Field Service wave 1 2021 updates: https://www.youtube.com/watch?v=vq7mGJIDXow
• ○ Inspections end to end: https://www.youtube.com/watch?v=X8DlfhJ2UQ0
• 3. Business Critical Product Initiatives: Successfully delivered end-to-end product initiatives, including Inspection Checklists, Maps, Mobile, IoT, and Microsoft Teams Integration. This involved developing a North Star vision and strategy, focusing on product-led growth, and executing short and mid-term roadmaps. Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/inspections
• 4. Customer Engagement: Talked to 30+ Microsoft customers and partners including gold ones with over 100 customer interviews conducted apart from escalation calls.
• 5. Strategic Initiatives and Cross-functional Collaboration: Drove key business growth initiatives across Field Service web and mobile by aligning various stakeholders such as customer onboarding, Sales, Marketing, and customer success teams.

Nov 2008 – Aug 2016 · 7 yrs 9 mos

• Drove data driven decision making for System Center leading to reports answering ~80% of Telemetry queries for the product and generating data driven insights.
• Evangelized the data pipeline across System Center, guiding all the other System Center product teams to adopt and get their data insights reports up and running.
• Single point of contact for all of Telemetry info for System Center and recognized as go to person. Guided the developers, understood their customer scenarios, suggested them right set of telemetry data which enabled us to correlate customers across the suite of products. Enabled 100% of the teams across system center to adopt and leverage this technology.
• Created an Analytics platform that could aggregate and mine large scale of diagnostic and usage data from myriad sources like Azure Diagnostics, SQL, TFS, ICM Incidents etc. There were detailed auto-generated predictions and correlations using Azure Machine Learning, Excel and SQL.
• Owned key capabilities in Saas applications like BizTalk Server and TAP customers consistently and owned customer scenarios end-to-end.
• Awarded Best Documentation Reviewer award and prizes in each of the bug bashes conducted in the team, owing to my interest in understanding customers and their scenarios.

Oct 2007 – Oct 2008 · 1 yr

• Drove India local Search Engine ‘Dwaar’ classifieds Verticals
• Created a Site Analytics Engine from Scratch for www.ibibo.com

Jul 2006 – Oct 2007 · 1 yr 3 mos

Jul 2005 – Jul 2006 · 1 yr

May 2003 – Jul 2003 · 2 mos

May 2002 – Jul 2002 · 2 mos