Jan 2023 – Jun 2024 · 1 yr 5 mos · On-site

• Overseeing the development, configuration, and customization of the BSS solution, including modules for MNP (Mobile Number Portability), Inventory Service, and Stock Management.
• Collaborating with stakeholders to design the architecture and components of the BSS system, ensuring scalability, reliability, and performance.
• Creating technical documentation, user manuals, and conducting training sessions to enable efficient usage of the BSS system by telecom operators and end-users.
• Leading and managing the BSS project, including task prioritization, resource allocation, and progress tracking to ensure timely delivery and adherence to project milestones.
• Collaborating with internal teams, telecom operators, vendors, and external partners to gather requirements, address concerns, and ensure alignment with business objectives.

Jun 2022 – Dec 2022 · 6 mos · On-site

• Experience in debugging, diagnosing , and trouble shooting complex production software.
• Experience with modern software development lifecycle including CI/CD.
• Collaborated with strategic manufacturing partners to develop an effective onboarding system, reducing the sales cycle by 3 months for global enterprise clients
• Ensuring seamless integration of the BSS system with other telecom systems such as CRM (Customer Relationship Management), OSS (Operational Support Systems), billing systems, and network management systems.
• Planning and executing comprehensive testing strategies to validate the functionality, performance, and reliability of the BSS solution.

Jan 2020 – Jun 2022 · 2 yrs 5 mos

• Designing and implementation of high performing API for various wallet products that would be used by other components and services of Rakuten EDY.
• Involved in Modernisation project to achieve high availability system, scalability and maintainability.
• Involve in performance enhancement of the wallet system, finding bottlenecks in the system and providing solutions to resolve them.

Aug 2018 – Dec 2019 · 1 yr 4 mos

• Developed Full stack solution as part of payments for Rakuten EDY.
• Designed and built the architecture using docker, Kubernetes and NGINX.
• Designed and implemented of front-end MVC framework using Java, Jersey and Thymeleaf.
• Participate in code cleanup and maintainability of stable code repository.
• Designed and built the architecture using docker, Kubernetes and NGINX.

Apr 2018 – Aug 2018 · 4 mos · Bangalore

• Involved in base backend development for supply chain management Import and Export department using Java and Web- services.
• Involved in development of a couple of critical components for the ETD trade store using Apache MQ.

Aug 2016 – Apr 2018 · 1 yr 8 mos

• With IBM I have been working in the capacity of a Technical Solution Architect/Team lead for professional services domain, Emerging products, and technology vertical.
• I played a pivotal role in solution design, implementation, and roll-out of the Interactive Voice Response (IVR) integration with the AMDOCS billing system. I provided voice based solutions, manage critical projects pertaining to prepaid integration with Intelligent Network System, 121 marketing IVR, and products like Real-time Charging and Care (RECC), Dynamic Discounted Service (DDS), Media Service Gateway (MSG) and Mpesa platform.
• As a technical solution architect / team lead my responsibility includes:
• Participate in requirements gathering, solutioning, code review, code version maintain, test plan and test case walkthroughs with the development and testing team.
• I played a critical role in setting up the development team by interviewing candidates, conducting knowledge transfer sessions to new hires, and interfacing with clients for requirements.
• As subject matter expert (SME) for voice services, I provided critical support for resolution of high severity issues/outages related to inbound contact center and IVR.
• Developing scripts for build, deployment, maintenance, Installing, configuring, and maintaining Continuous Integration, Automation, and Configuration Management tools.
• Completely focus on backend service development and integration with other platform to provide end to end solution.

Mar 2014 – Aug 2016 · 2 yrs 5 mos

• I was working on IBM on pay role of Outworks Solutions Pvt. Ltd as a Sr. software engineer to work on J2EE (Java2 Enterprise Edition) development for Vodafone IVR application development. I developed and lead may requirement for this project. I was responsible for preparing requirement specifications, application design, development, functional / system verification tests and deployment of application. The role and project which I am currently handling with IBM India Pvt. Ltd is same for Outworks solution.
• Roles and Responsibility :
• Interacting with the onshore team for requirement gathering, analysis and implementing the system.
• Structural designing and coding solutions for developing new functions to existing project.
• Designing, coding and validating forms, programing and integrating them.
• Team leading and consulting .

Apr 2012 – Feb 2014 · 1 yr 10 mos · Bangalore

• With Ikontel I been working in the capacity of Software Engineer to taking care of their existing telecom project along with core product development, Ikontel‘s Quick health product which helps the doctor, patient, pharmacist to do their operation like doing check-in for appointment, finding nearby doctors, taking appointment, writing prescription, Notification, Viewing History etc. in any android phone and website. The doctor will able to write the prescription and send to the pharmacist. When the pharmacist completes that operation then he updates the status so, the patient will know. Also, patient will able to view all the details of the prescription history.
• Roles and Responsibility :
• Responsible for Healthcare Product Development using J2EE,Database (MySql),Web service and Android .
• Responsible for project related server integration and monitoring also focus on Java / J2EE architecture and development.
• Leading a team of 10 people working on Android and web application development .