Rahul Nagpal — CEO
At the forefront of Swiggy’s new initiatives, I lead brand development, operational (model) strategy, and culinary innovation, leveraging deep hospitality expertise to scale high-impact concepts across multiple cities. My strengths lie in building scalable operating models, optimizing supply chains, and enhancing culinary offerings, resulting in higher customer satisfaction and stronger brand loyalty. Working closely with cross-functional teams, I drive growth strategies that ensure seamless business expansion and successful brand rollouts. These efforts have led to the launch of high-demand food products, reinforcing Swiggy’s leadership in Food Innovation / QSR and cloud kitchen ecosystem. Through data-driven insights, operational playbooks, and menu engineering, we continue to optimize efficiency and elevate customer experience. I have played a key role in scaling Swiggy’s Private Brands, Bowl Company, Istah, Soul Rasa, and Homely. With expertise in QSR operations, brand scaling, new product development (NPD), and vendor optimization, I have built consistent, efficient, and profitable operating models across cities. Leveraging data analytics, process automation, and kitchen efficiency enhancements, quality control and customer satisfaction have been elevated. As a founding member of SNACC by Swiggy, I led brand development, menu engineering, food innovation, culinary R&D, and NPD for Swiggy’s 10-minute food delivery platform. I built a scalable, high-quality food model, ensuring speed, consistency, and delight. I spearheaded menu curation across key categories, introducing industry-first innovations like ‘Eggs to Order in Minutes’ and a Protein-First category, redefining the quick-service dining experience. Staying true to my passion for strategic brand partnerships, I led collaborations with premium players like Blue Tokai Coffee Roasters and The Whole Truth, integrating high-quality, health-conscious products into the portfolio. Building synergistic alliances and pushing culinary creativity has been a consistent hallmark of my career. At SNACC by Swiggy, this continues to drive a new standard for consumer experience in India’s quick commerce and food-tech landscape. Kitchen workflows have been optimized, vendor networks strengthened, and last-mile execution streamlined under strategic leadership. Culinary R&D and rapid new product development continue to propel SNACC to the forefront of India's quick commerce revolution.
Stackforce AI infers this person is a leader in the Food and Beverage industry with a focus on innovation and operational strategy.
Location: Bengaluru, Karnataka, India
Experience: 17 yrs 11 mos
Skills
- Food Innovation
- Culinary R&d
- Operations Management
- Brand Development
- New Product Development
- New Brand Development
- Market Expansion
- Business Development
- Brand Management
- Project Management
- New Business Development
- Brand Building
- Food & Beverage Management
- Leadership Development
Career Highlights
- Led culinary innovation for Swiggy's new initiatives.
- Spearheaded successful brand rollouts across multiple cities.
- Optimized supply chains to enhance customer satisfaction.
Work Experience
Swiggy
Head of Innovation & Culinary Supply Strategy (1 yr 2 mos)
Head-New Initiatives(Food) (8 mos)
Assistant Vice President - Brands Development & Head Innovation + Culinary R&D (Private Brands) (1 yr)
Assistant Vice President - Brands Development & NPD. (Private Brands) (1 yr 9 mos)
A2Z Hospitality LLP
Partner & Business Head (3 yrs 5 mos)
Synergie Hospitality
Founder & Head of Operations (8 yrs 11 mos)
OLIVE BAR AND KITCHEN PRIVATE LIMITED
Head of Operations (2 yrs 1 mo)
Taj Hotels
Food And Beverage Operations Manager (3 yrs 1 mo)
The Indian Hotels Company Limited (IHCL)
Management Trainee (11 mos)
The Oberoi Group
Trainee (1 yr)
Education
Executive Program at Indian Institute of Management, Lucknow
BHM at Christ University, Bangalore
