Sourabh Agrawal — Operations Associate

I’ve always believed that if something feels broken, you don’t just complain, you build. That belief has shaped my career.I build workflow automation and knowledge systems that turn messy, unstructured inputs into clear, decision-ready outputs. My focus is practical: reduce manual work, improve accuracy, and make processes repeatable with the right checks and visibility.Over the last several years, I’ve led large-scale, cross-functional programs in global operations and supply chain, including managing high-value hardware programs, improving forecasting and procurement workflows, and building internal tools and dashboards that increased operational visibility and sped up decision-making. I’m most effective when the problem is ambiguous, the stakeholders are many, and execution has to be crisp.Earlier in my career, I worked across supply chain and operations roles at Lenovo, UPS and Volvo and earned my Master’s degree from North Carolina State University. That’s where I first got obsessed with systems, process design, and using data to eliminate inefficiency.Today, I work at the intersection of automation, analytics, and execution. I’m especially interested in AI agents applied to real workflows, where outputs need to be trustworthy, auditable, and usable by busy teams.

Stackforce AI infers this person is a Supply Chain and Operations expert with a focus on automation and analytics.

Experience: 7 yrs 9 mos

Skills

Supply Chain Management
Project Management

Career Highlights

Led global operational excellence initiatives in supply chain.
Increased automated fulfillment by 35% through process reengineering.
Built internal tools that improved operational visibility.

Work Experience

Amazon Web Services (AWS)

HW Commodity Specialist III (3 yrs 1 mo)

HW Commodity Specialist II (1 yr 6 mos)

Amazon

Program Manager II, Demand and Supply Planning (10 mos)

Program Manager I, Demand and Supply Planning (1 yr 2 mos)

Lenovo

Supply Chain Consultant (Practicum) (4 mos)

UPS Supply Chain Solutions

Supply Chain Consultant (Practicum) (4 mos)

Volvo Group Trucks Operations

Internal Material Handling Intern (4 mos)

Supply Chain Resource Co-operative

Graduate Research Assistant (6 mos)

Walkover Web Solutions Private Limited

Business Analyst (0 mo)

Profit Vista Financial Research (Investment Adviser)

Business Analyst (2 mos)

Panasonic

Marketing and Sales Intern (0 mo)

Education

Master's degree at North Carolina State University

Certificate at Rutgers University

Bachelor of Technology (B.Tech.) at Rajiv Gandhi Prodyogiki Vishwavidyalaya

School at The Emerald Heights International School

Sourabh Agrawal

Operations Associate

India7 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led global operational excellence initiatives in supply chain.
Increased automated fulfillment by 35% through process reengineering.
Built internal tools that improved operational visibility.

Stackforce AI infers this person is a Supply Chain and Operations expert with a focus on automation and analytics.

Contact

sourabh54030@gmail.com LinkedIn

Skills

Core Skills

Supply Chain ManagementProject Management

Other Skills

AI AgentsAnalyticsBusiness Process ImprovementBusiness StrategyBusiness-to-Business (B2B)ConsultingConsumer ProductsCross-functional Team LeadershipCustomer ServiceData AnalysisEnterprise Resource Planning (ERP)FounderGo-to-Market StrategyIT Project & Program ManagementIndustrial Engineering

About

Experience

7 yrs 9 mos

Total Experience

1 yr 4 mos

Average Tenure

4 yrs 7 mos

Current Experience

Amazon web services (aws)

2 roles

HW Commodity Specialist III

Promoted

Apr 2023 – Present · 3 yrs 1 mo · Greater Seattle Area

1. Led global operational excellence initiatives across a $3B+ supply chain for Network Capacity Orders, supporting 10+ geographies and 100+ data centers.
2. Increased automated fulfillment of network racks by 35% through process reengineering and cross-functional alignment with OM, SCOS, and DCO teams.
3. Redirected 15,00+ stranded network racks across global warehouses, unlocking $50M+ in annual cost avoidance and order recovery.
4. Built and enforced structured governance models to proactively manage 10+ supply chain risks per quarter, reducing escalations by 40%.
5. Launched the Network Execution Dashboard, tracking 10,000+ orders monthly with live status, aging reports, and SLA adherence metrics.
6. Standardized and rolled out 6 global workflows (expedite, redirect, cancellation, IPN override, PO push, demand cancelation), cutting manual defects by 50%.
7. Advised 5+ engineering and deployment orgs as a supply chain SME—translating fulfillment gaps into tooling, system, and process improvements.
8. Executed 1000+ tactical fulfillment tickets covering over 10,000 NW racks; directly supported urgent customer deliveries and capacity expansions.
9. Mentored and onboarded 8+ new supply chain managers and TPMs; formalized training through the Networking Knowledge Base (50+ articles/SOPs).
10. Automated weekly reporting and defect management for 2 critical programs—Racks on Hold and Returned Inventory—leading to 20% faster resolution times.
11. Owned demand planning, capital planning, inventory planning and execution for Late Bind Optics (LBO), managing 500,000+ optics worth $2B across 50+ IPNs and 10+ vendors.

IT Project & Program ManagementProgram Delivery ManagementStrategic Project ManagementSupply Chain ManagementProject Management

HW Commodity Specialist II

Oct 2021 – Apr 2023 · 1 yr 6 mos · Greater Seattle Area

Led capacity delivery of network infrastructure equipment across Global AWS Data Centers to support customer demand.
Serve as single point of contact for resource conflicts, emergency orders, and global supply for both upstream and downstream stakeholders.
Balance current and future customer demand requirements with manufacturing and supplier capabilities/capacities to ensure successful completion of customer requirements for Data Centre Infrastructure components.
Led process improvement and ensure standardization and scalability across processes, data and analytics.
Led conversations to influence and drive better decisions with multiple partners, often at the Director and VP levels.
Interpret and manage the variations among the regions, providing valid procurement plan for each operation, considering existing constraints.

Amazon

2 roles

Program Manager II, Demand and Supply Planning

Promoted

Dec 2020 – Oct 2021 · 10 mos

Defined and developed product vision and roadmap of production planning tool using detailed crisp business requirements,
user stories and managing product features prioritization among customer experience and performance.
Designed and deployed Amazon specific production planning processes across North America.
Created strong collaboration with startup, IT deployment, RAD and Inventory teams for consensus planning.
Worked closely with leadership to help strategize RAD expansion plans by leading cube study across global regions.
Performed statistical analysis of sales data history to identify trends, sourcing improvement opportunities, and ability to level load production.
Identified, resolved and proactively communicated issues and risks to meet team’s strategic, technical and financial goals.
Executing ad-hoc reporting requests to support leadership meetings and act as SME and single POC for production planning.

Program Manager I, Demand and Supply Planning

Sep 2019 – Nov 2020 · 1 yr 2 mos

Defined, established and streamlined master scheduling processes by collaborating with cross-functional teams.
Identified and communicated process improvements to ensure best practices in OpsTechIT demand and supply planning.
Worked with customer service, purchasing, manufacturing and logistics to ensure customer expectations were met.
Developed a global master schedule workbook to capture different streams of demand in different regions all in one place.
Ensured key master scheduling metrics are measured and regularly reported via reports and dashboards.

Lenovo

Supply Chain Consultant (Practicum)

Jan 2019 – May 2019 · 4 mos · Raleigh-Durham-Chapel Hill Area

Identified and communicated process improvements by identifying pain-points in Lenovo’s Sourcing and Procurement.
Demonstrated ability to meet deadlines, and actively communicate progress and deliverables to key stakeholders.
Presented results of detailed analysis and recommendations to the leaders using presentations, charts, and graphs.

Ups supply chain solutions

Supply Chain Consultant (Practicum)

Jan 2019 – May 2019 · 4 mos · Raleigh-Durham-Chapel Hill Area

Preprocessed the large datasets for UPS Finished Good and Healthcare warehouse customers using Python.
Created Power-BI dashboards using data from SQL Server to generate informative KPI’s and effective data visualizations.
Developed client-ready communications to facilitate decision making, communicate status, mitigate risk or resolve issues.

Volvo group trucks operations

Internal Material Handling Intern

Aug 2018 – Dec 2018 · 4 mos

Recorded, analyzed and evaluated issues affecting the timely delivery of parts and inventory levels.
Designed an Excel dashboard using VBA to automate generation of weekly safety metrics in the safety pyramid.
Managed and updated the SAP ERP system for ramp up/ramp down of material in support of activities.
Designed and implemented a new logistics layout with complete internal logistics flow for driveshafts until Point of Use.
Led Kaizen events to improve operations and maximize productivity through Value Stream Mapping methodology.
Created, implemented and maintained standard operating procedures for the final assembly area.

Supply chain resource co-operative

Graduate Research Assistant

Jan 2018 – Jul 2018 · 6 mos · Raleigh-Durham, North Carolina Area

Assisted the director of SCRC on different projects dealing with supply chain problems.
Created reports, presentations and charts to analyze end-to-end supply chains for different companies.
Generated summary dashboards using Qlik View to highlight KPIs and performance trends.

Walkover web solutions private limited

Business Analyst

Apr 2017 – Apr 2017 · 0 mo · Indore

Provided strategic analysis, insight, and recommendations to improve customer service and supply chain performance.
Created 1000+ Client database using Advanced Excel.
Designed functional improvements and streamlined documentation process.

Profit vista financial research (investment adviser)

Business Analyst

Sep 2016 – Nov 2016 · 2 mos · Indore Area, India

Identified and selected suppliers based on company’s requirement.
Obtained and analyzed quotations and led sourcing effort with key suppliers.
Recommended opportunities to reduce total cost through supply chain management techniques such as target costing, negotiations etc.