Alok Ranjan — Business Development Executive

• A dynamic IT professional having 5 years of Salesforce Administration experience in Salesforce Lightning and validated skills in Sales Cloud,Service Cloud.I have a passion for helping companies become more efficient and organized by assisting with all of their CRM needs. • Skilled in process automation, system configuration and passionate about optimizing sales process empowered with the right data to create incredible customer experiences. Skills: Custom and Standard Objects and Fields,Object Relationship, Page Layouts, Validation Rules, Lightning Apps, User Management, OWD, Sharing Rules, Profiles, Workbench, Data Loader, Data Import Wizard, Reports, Dashboards, Data Management, Assignment Rules, Automation tools - Workflows,Process Builder,Approval Process and Flows, Sales and Support Processes, Record Types etc. • Good understanding of database Oracle SQL Developer. • Good understanding of MS Excel and MS Word. • Salesforce Certified Administrator • Salesforce Certified Platform App Builder • RANGER rank on Trailhead.

Stackforce AI infers this person is a Salesforce CRM specialist with a focus on process optimization in the SaaS industry.

Location: Bengaluru, Karnataka, India

Experience: 6 yrs 1 mo