MOHIT TIWARI

Operations Associate

Prayagraj, Uttar Pradesh, India3 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Test Automation and Incident Management.
Trained over 300 associates and end users.
Proven track record in managing high volumes of incidents.

Stackforce AI infers this person is a Test Automation Specialist in IT Services.

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Skills

Core Skills

Test AutomationIncident ManagementChange Management

Other Skills

AutomationC++DatabasesFunctional TestingIT Service ManagementIntegration TestingJUnitJavaManual TestingObject-Oriented Programming (OOP)RESTful WebServicesRegression TestingSeleniumServiceNowServiceNow Administration

About

System Engineer at Infosys

Experience

Infosys

2 roles

Contractor TOP SQM USA

Promoted

Jun 2024 – Present · 1 yr 9 mos

Test plan, User Story, Change management, incident management, worked on 2000 Incident and Changes, servers, validation
Interaction with more than 300 end user and foreign clients of USA, Chicago and Asia.
Provided KT and training to new associates and shadows them with different operatios.

Change ManagementIncident ManagementUser Story DevelopmentTest Automation FrameworksServiceNow AdministrationServiceNow+21