MOHIT TIWARI

Operations Associate

Prayagraj, Uttar Pradesh, India3 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Test Automation and Incident Management.
  • Trained over 300 associates and end users.
  • Proven track record in managing high volumes of incidents.
Stackforce AI infers this person is a Test Automation Specialist in IT Services.

Contact

Skills

Core Skills

Test AutomationIncident ManagementChange Management

Other Skills

AutomationC++DatabasesFunctional TestingIT Service ManagementIntegration TestingJUnitJavaManual TestingObject-Oriented Programming (OOP)RESTful WebServicesRegression TestingSeleniumServiceNowServiceNow Administration

About

System Engineer at Infosys

Experience

Infosys

2 roles

Contractor TOP SQM USA

Promoted

Jun 2024Present · 1 yr 9 mos

  • Test plan, User Story, Change management, incident management, worked on 2000 Incident and Changes, servers, validation
  • Interaction with more than 300 end user and foreign clients of USA, Chicago and Asia.
  • Provided KT and training to new associates and shadows them with different operatios.
Change ManagementIncident ManagementUser Story DevelopmentTest Automation FrameworksServiceNow AdministrationServiceNow+21

Software Quality Engineer

Nov 2022Oct 2024 · 1 yr 11 mos

Education

Ojaswini Institute of Management & Technology, Tahsil & District Damoh-470661

Bachelor of Technology - BTech — Student

Jan 2018Jan 2022

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