Jul 2023 – Jun 2025 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

• Worked on building a Golang based backend service for Navi’s in-house incident management portal
• replacing Blameless to track the entire lifecycle of customer issues/incidents.
• Designed and implemented integrations with monitoring services to automatically post Grafana images and impacted customer data during alerts and metric breaches caused by third-party vendor issues.
• Collaborated on the development of Gen-AI support, enabling the automated generation of Root Cause Analysis (RCA) documents for customer incidents using data from Google Meet transcripts and Slack conversations, significantly reducing the time required for RCA compared to manual methods.
• Facilitated the onboarding of business units and stakeholders to the platform, ensuring smooth integration and adoption.
• Spearheaded the major migration of all the cron jobs in the service to Airflow improving the reliability, scalability, and manageability of scheduled tasks
• Implemented automatic archival of communication channels post-incident resolution and escalation mechanisms on SLA breaches
• Led a major refactoring effort of the service, addressing significant technical debts, improving service stability, reducing API latency, and enhancing code testability. This initiative resulted in increased code coverage and overall system robustness.

Jul 2022 – Dec 2022 · 5 mos · Bengaluru, Karnataka, India · Remote

• Collaborated with the core database team on YugabyteDB, a cutting-edge distributed SQL database.
• Spearheaded the development of YCQL (Yugabyte Cloud Query Language) workload, simulating real-world complex use cases in a randomised manner.
• Wrote integration tests for xCluster replication in YugabyteDB, facilitating seamless data replication between dual data centers.

Mar 2022 – Jul 2022 · 4 mos · Gurugram, Haryana, India · On-site

• Integral part of the Android team behind the Blinkit App by Zomato, having 10 million+ downloads on the Play Store
• Led the development of Blinkit Print, India's pioneering instant printout delivery service including features such as multipart file uploading, comprehensive print preview options for various print configurations(color/bnw/portrait/landscape) for the uploaded file and delivery of the printouts from the dark stores in just minutes.
• Impact of the print delivery service includes expansion of Blinkit's scope from initially selling only products on their platform to now providing products as well as services.
• Carried forward code migration of the consumer app from React Native to Native Android (Kotlin)
• Enhanced user experience with earliest delivery time support and integrated product sponsorships.
• Crafted user interface for Blinkit Cash feature, elevating the cart page's functionality.
• Seamlessly transformed Blinkit's React Native widgets into Zomato's Kotlin Snippets in adherence to best practices
• Employed MVVM architecture in Kotlin, ensuring clean and production-ready code throughout projects.