Jan 2022 – May 2022 · 4 mos · Nashville Metropolitan Area

Apr 2021 – Jan 2022 · 9 mos · Nashville Metropolitan Area

• Assist leadership team in training, evaluating, counseling, disciplining, and motivating and coaching employees.
• First point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Responsible for all ordering for The Market and maintaining stock.

Aug 2019 – Apr 2021 · 1 yr 8 mos · Knoxville, Tennessee, United States

• Recruit, hire and develop people to drive a culture of high performance and engagement.
• Utilize LinkedIn, Indeed, & ATS(Taleo) to recruit and source diverse talent while also utilizing Boolean searches to find the perfect skillsets for each role.
• Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities.

Feb 2019 – Aug 2019 · 6 mos · Sevierville, Tennessee, United States

• Recruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent bench
• Manages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
• Demonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling)
• Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
• Adheres to all retail policies and procedures including POS and Operations
• Leverages and understands Coach’s tools and technology to support Service and Operations of store
• Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
• Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
• Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.

Jan 2017 – Feb 2019 · 2 yrs 1 mo · Knoxville, Tennessee, United States

Aug 2009 – Jan 2017 · 7 yrs 5 mos