May 2023 – Dec 2025 · 2 yrs 7 mos

• 🔹 Architected a Virtual Courier Network, streamlining cross-border logistics through intelligent courier selection, dynamic routing, and automated workflows.
• 🔹 Built a self-service serviceability panel with multi-port injection, enabling real-time zoning, pricing, and customs management — reducing engineering team dependencies.
• 🔹 Scaled operations to 250K+ monthly shipments with 15% MoM growth; integrated 11 couriers across the US, UK, Australia, and UAE — cutting delivery time by 18% and boosting cost efficiency.
• 🔹 Developed event-driven automation for shipping bill splitting using AWS Lambda (serverless) and Amazon SQS, reducing manual effort by 92% via intelligent pattern recognition. Integrated AWS S3 for scalable document storage and faster retrieval.
• 🔹 Migrated serviceability workflows from PHP to GoLang and refactored into a microservices architecture — achieving an 84% improvement in response times via better concurrency, caching, and code optimization.
• 🔹 Designed and implemented a job & cron server in Go, using Cobra CLI and Kafka-based async pipelines to scale background task execution efficiently.
• 🔹 Enhanced backend performance by optimizing APIs and database queries — achieving up to 80% faster response times through caching, query refactoring, indexing, and concurrency tuning.
• 🔹 Accelerated delivery timelines by 40% by leveraging AI tools like ChatGPT and Cursor for rapid problem-solving, code generation, and debugging.
• 🔹 Collaborated with tech support teams to proactively resolve seller-facing issues — reducing recurring bugs by 24% across key modules through root-cause fixes.

Aug 2022 – May 2023 · 9 mos