Amar Jaiswal

Software Engineer

Hyderabad, Telangana, India6 yrs 4 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Reduced workflow creation time by 60% with innovative NLP solutions.
Led a team of 8 engineers to enhance product features significantly.
Transformed monolithic architecture to microservices, improving scalability.

Stackforce AI infers this person is a Backend-focused engineer with expertise in SaaS and AI-driven solutions.

Contact

amjaiswal@tripadvisor.com +917007611672 LinkedIn

Skills

Core Skills

PythonNlpAwsMicroservicesB2b SaasChatbots

Other Skills

.NET CoreAWS LambdaAlgorithmsAmazon Web Services (AWS)Android DevelopmentAndroid StudioApache AirflowApache KafkaAzure Event HubsAzure FunctionsAzure OpenAICC#C++CRM Integrations

About

As a Senior Backend Engineer at Certa.ai, I build cutting-edge GenAI applications using Python and NLP. I developed a Solution Designer Assistant from scratch, which can create workflows on command and reduce the time and effort of the solution designers by up to 60%. I also collaborate with other engineers and product managers to deliver high-quality and scalable solutions for the product. I have 4.8+ years of experience in building scalable architectures, microservices, and B2B SAAS products. Previously, I worked as a Technical Product Manager and a Lead Engineer at CAW Studios, where I optimized the AWS cloud syncing service, built the design of a CVE scraping service, and led a team of 8 engineers to deliver complex product features for interakt.shop, increasing customer satisfaction and monthly recurring revenue. I have a BTech in Computer Science from AKTU, and I have certifications in JavaScript and Problem Solving. I am passionate about learning new technologies and solving challenging problems.

Experience

Tripadvisor

Software Engineer II

Jul 2024 – Present · 1 yr 8 mos · Remote

- AI Intelligence Platform Team

Certa.ai

Senior Backend Engineer

Feb 2023 – Jul 2024 · 1 yr 5 mos · Remote

As a Senior Backend Engineer I led and contributed in the AI engineering team for building GenAI applications for the product using Python.
Built an NLP-based Solution Designer Assistant from scratch which can build workflows on command.
It reduces the TAT of Solution Designers and helps them build workflows on the platform up to 60% faster.

PythonNLPGenAI

Caw studios

3 roles

Technical Product Manager

Promoted

Apr 2022 – Jan 2023 · 9 mos

As a Lead Engineer at clouddefense.ai for 3 months I optimised the AWS cloud syncing service by moving from monolithic architecture to ephemeral microservice which reduced the total syncing time 3-5X and helped provide a real-time UX, saved costs and was scalable.
Built the early design of a CVE scraping service which can scrape and collate CVE information from 100+ sources.
As a Senior Engineer at interakt.shop, I led a team of 4 BE Engineers and 4 FE Engineers to deliver complex product features increasing customer satisfaction and monthly recurring revenue upto 5M INR
Trained and Mentored associates to make them familiar with SDLC and follow best coding practices.

AWSMicroservicesCVE Scraping

SDE II

Promoted

Apr 2020 – Mar 2022 · 1 yr 11 mos

As a Backend Engineer for B2B SAAS product interakt.shop I owned, maintained, re-architected multiple microservices of the product to achieve desired scale.
Scaled whatsapp notification delivery service to 50TPS (from 5TPS).
Worked with a team of 12+ to build and spearheaded the growth of the product from MVP stage(0 customers) to Enterprise level (3000+ paying customers).
Designed, developed, and maintained the product's multiple features, core modules, and microservices.
Interviewed 60+ candidates to hire best talent for the company.

MicroservicesB2B SaaS

Software Development Engineer

Aug 2019 – Mar 2020 · 7 mos

As an Integration Engineer at haptik.ai I developed and delivered Chatbots (IVAs) to multiple clients like Kotak life insurance, Disney+ hotstar, KFC India etc.
Built CRM and Chat Integrations for the platform which helped new and existing clients to integrate their tools with haptik and reduce their ROI and providing best customer support.
Built an OCR Template Reader that can extract structured information from hand-clicked documents and achieved more than 90% accuracy in extracting correct Information from PDFs/Images. Documents included passports and Insurance claims which help Reliance General Insurance automate their claim verification process.

ChatbotsCRM Integrations