Richard Whitehall

Co-Founder

New York, New York, United States34 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led design and innovation at Smart Design since 2008.
  • Advisory Board member at Design Management Institute since 2011.
  • Recognized with multiple prestigious design awards.
Stackforce AI infers this person is a design leader in the consultancy space, specializing in product and service design.

Contact

Skills

Core Skills

Design StrategyProduct Design

Other Skills

Concept DesignConcept DevelopmentConcept GenerationCreative DirectionDesign ManagementDesign ThinkingExperience DesignIndustrial DesignInteraction DesignRapid PrototypingService DesignStrategic DesignUser ExperienceUser ResearchUser-centered Design

About

Passionate about using design and technology for positive change, I’ve lead multidisciplinary teams to solve challenges in emerging tech, consumer products, mobility, and health & wellness. I apply a human-centered design approach to drive breakthrough products and foster new thinking within organizations. Since 2008, I've served as a Partner at Smart Design, a design and innovation consultancy in Brooklyn, where I play a key role in shaping the company's strategic vision and culture. Committed to design leadership, I've guided the company's expansion into emerging areas like AI and Trust and Service Design, while maintaining our core strengths in product design. Since 2011, it has been a privilege to serve on the Advisory Board of the Design Management Institute, where I co-chaired one of their most well-attended conferences, Design at Scale. My work has been recognized with numerous awards, including Service Design Award (Best-in-class), FastCo Innovation, IDEA (Gold), and D&AD Award. I've shared my insights in major publications like Fast Company, Fortune, The New York Times, and DMI Review. I'm a frequent speaker at Cornell Tech and have taken the stage at conferences such as the Service Design Network Global Conference, DMI's Design Leadership Conference, Quirks, and the IDSA’s International Design Conference. Additionally, I've served on the jury for the IDEA and Clio Awards.

Experience

Design management institute

Advisory Board Member

Sep 2011Present · 14 yrs 6 mos · Boston, MA, United States

Smart design

Executive Director and Partner

Jan 2002Present · 24 yrs 2 mos · Greater New York City Area

Design StrategyDesign ThinkingProduct DesignIndustrial DesignUser-centered DesignExperience Design+11

Human factors

Design Director

Jan 1996Jan 2002 · 6 yrs

Isis uk ltd

Designer

Jan 1992Jan 1996 · 4 yrs

Nec corporation

Design Intern

Jun 1991Aug 1991 · 2 mos · Tokyo, Japan

Education

Royal College of Art

MDesRCA — Industrial Design Engineering

Jan 1990Jan 1992

Imperial College London

Diploma Imperial College (DIC) — Industrial Design Engineering

Jan 1990Jan 1992

University of Bristol

BEng — Mechanical Engineering

Jan 1987Jan 1990

The Cardinal Vaughan Memorial School

Sep 1981Jul 1987

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