Supriya Rathour

Sales Executive

Gurugram, Haryana, India3 yrs experience

Most Likely To Switch

Key Highlights

Proven track record in enhancing customer satisfaction.
Strong expertise in CRM technologies.
Effective in building lasting client relationships.

Stackforce AI infers this person is a Customer Service Specialist with a focus on CRM in the Travel and Telecom industries.

Contact

supriya@tranktechnologies.com LinkedIn

Skills

Core Skills

SalesCustomer Relationship Management (crm)Customer Service

Other Skills

CommunicationCustomer RetentionCustomer SatisfactionCustomer Service RepresentativesSales Operations

About

Trank Technologies leverages my expertise as a Sales Associate to enhance customer relationship management and deliver superior customer service. Drawing on prior experience at iN Technologies (P) Ltd, I contribute to building strong client connections and fostering business growth. My academic background in Bachelor of Fine Arts with a focus on Computer Science complements my professional skills. Proficient in CRM technologies, I collaborate with teams to drive customer satisfaction and support organizational goals.

Experience

Trank technologies

Sales Associate

Sep 2024 – Present · 1 yr 6 mos · Gurugram, Haryana, India

I effectively contributed to Trank Technologies by managing client reservations and enhancing customer experiences.
Conducted calls with clients to facilitate flight changes and cancellations, ensuring timely support.
Promoted seat upgrades, directly contributing to revenue generation and customer satisfaction.
Developed strong customer service and sales skills, fostering lasting client relationships.

Sales OperationsCustomer Relationship Management (CRM)Customer ServiceSales

In technologies (p) ltd

Sales Specialist

Dec 2023 – Oct 2024 · 10 mos · Gurugram, Haryana, India · On-site

In my role at iN Technologies (P) Ltd, I specialized in providing exceptional support to clients in the telecom sector across the USA and Canada. My responsibilities included managing client communications via calls and emails, ensuring they received the necessary assistance for service eligibility and activation. I played a pivotal role in streamlining the A-Z process, enhancing customer satisfaction and service efficiency.

Customer SatisfactionCustomer RetentionSalesCustomer Service