Lê Nguyễn Minh Toàn

Operations Associate

Ho Chi Minh City, Vietnam3 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Dynamic project manager with diverse experience.
Proficient in graphic design and digital marketing.
Strong background in customer service and recruitment.

Stackforce AI infers this person is a versatile professional in Marketing and Customer Service sectors.

Contact

Skills

Core Skills

Customer ServiceTechnical RecruitingGraphic DesignDigital MarketingMarketingTeaching

Other Skills

Customer Service RepresentativesOffice AdministrationRecruitingIT RecruitmentEnglishAdobe IllustratorAfter EffectsAdobe PhotoshopSocial MediaEvent ManagementPolitical ScienceHuman Resources (HR)Human Rights

About

A cheerful, sociable, dynamic and outgoing person. Personally, I always want to find and exploit new things through books and markets. Getting to know new people, making relationships and traveling has always been my desire. With the knowledge that I have learned along with the experience and soft skills that I have accumulated, most importantly, a high sense of job responsibility, I hope I can contribute a small part of myself. for the growth of the company.

Experience

Ashley furniture industries

Accounts Receivable Accountant (Customer Service)

Jun 2024 – Present · 1 yr 9 mos · Vietnam · On-site

Account Analysis & Reconciliation
Review aging and validate customer deductions related to compliance, shipping, and pricing
Coordinate with Operations, Retail Support, and Sales on claim resolution
Dispute and resolve deductions via customer portals and obtain supporting documentation
Maintain organized records and prepare deduction-related entries for accounting
Create manual invoices as needed
Cash Application Support
Prepare payment posting instructions based on customer remittance and bank details
Apply payments against open balances daily
Research unapplied cash related to deduction disputes
Coordinate with AR team to ensure accounting entries are completed in a timely fashion

Customer Service RepresentativesOffice AdministrationCustomer Service

Supercoder

Technical Recruiter

Jul 2023 – Jul 2024 · 1 yr · South Korea · Remote

Headhunting and recruiting IT developers upon clients' requests
Following up with the recruitment process
Assisting with other departments: Marketing, BOD

RecruitingTechnical RecruitingIT RecruitmentEnglish

Thiet thach group

Graphic Designer

Dec 2022 – Feb 2023 · 2 mos · Ho Chi Minh City, Ho Chi Minh City, Vietnam · On-site

Adobe IllustratorGraphic DesignAfter EffectsAdobe Photoshop

Suataonhanh

Digital Marketing Executive

Oct 2022 – Dec 2022 · 2 mos · Ho Chi Minh City, Vietnam

Setting campain for our products on Facebook, Google
Write the content for our promotion
Create a plan to express our branding to young generation
Maintain our fanpage to connect and fix error in it
Use AI to design for FB and media post

MarketingSocial MediaDigital Marketing

Red communication

Communication Internship

May 2022 – Oct 2022 · 5 mos · Ho Chi Minh City Metropolitan Area

Support writing an articles and manage the organization's communication channels
Evaluate the effectiveness of running advertising and article coverage
Seeding the organization's products and programs
Supporting design and basic edit media post
Contacting with IT department to fix and update website issues
Help to create the event as the request of superiors

MarketingSocial Media