Arnab Mukherjee

Product Manager

Bangalore Urban, Karnataka, India13 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in proactive networking solutions for enterprise clients.
  • Led successful subscription renewals for critical services.
  • Skilled in network design and optimization.
Stackforce AI infers this person is a Networking Specialist with expertise in Cisco solutions and enterprise service management.

Contact

Skills

Core Skills

NetworkingCisco Network Audit

Other Skills

BCS toolsNetwork designUpgrade and MigrationCisco IOSNexus devicesCData StructuresJavaProgrammingElectronicsC++EngineeringMicrosoft OfficeEmbedded SystemsMicrocontrollers

About

Manage and optimize Customer EnvironmentsProvide critical recommendations to help our customers retain their competitive edgeIdentify and support customers business needs and expected outcomesPlan and document complex Upgrade and Migration Driving new initiatives for New services launch.Contribute to the future growth and success of the Customer Experience Center Providing consultation for Network optimization like software recommendation, audits and design, also migration.Performing proactive diagnosis of problems of network infrastructure.Developing and maintaining close customer collaboration adding substantial value to business.Involved in numerous Customer demo for different services.SME for various Business critical services products.Participation interviewing and hiring process. Core Competency: - • Cisco Network Audit SME • Cisco Network Audit innovation lead • Team building and Leadership • Network design/optimize • Training & Development • Resource Planning Professional Certifications:- • CCNP (Cisco Certified Network Professional) • Cisco Green Belt A goal oriented and avid learner with a well-founded academic background. Enthusiastic and eager to undertake activities which will enrich my knowledge. To learn new things and also to utilize my knowledge and abilities to its extremities.

Experience

13 yrs 6 mos
Total Experience
6 yrs 9 mos
Average Tenure
10 yrs 10 mos
Current Experience

Cisco

Network Consulting Engineer

Jul 2015Present · 10 yrs 10 mos · Bangalore, India

  • Responsible for providing proactive networking solutions to prominent service providers and enterprise in EMEAR region
  • Being the Account Lead, played a crucial role in renewal of subscription based BCS Services for Cisco
  • Advocating solutions and services to customer on different technologies and platforms to expertly manage their networks
  • Leading Quarterly Business Review (QBR) discussions and aligning my expertise to solve customer business challenges
  • Being onsite with customer as when needed for support of their operations.
  • Possess experience with BCS tools for effective execution of Business-Critical Services (BCS)
  • Supporting testing and validation of solutions and software strategies, configure devices
  • Preparation of Methods of Procedure (MOPs) to upgrade IOS, IOS-XE, IOS-XR & Nexus devices
  • Supported change windows to ensure successful upgrades / migrations during Minimum Disruption Time (MDT) window.
NetworkingCisco Network AuditBCS toolsNetwork designUpgrade and Migration

Elcome integrated systems pvt. ltd.

Electronic Engineer

Nov 2010Jul 2013 · 2 yrs 8 mos · Mumbai Area, India

  • Troubleshoot,maintenance and support for satellite communication equipment.

Education

Vellore Institute of Technology

Master's Degree — Information Technology

Jan 2013Jan 2015

The University of Burdwan

Bachelor's Degree — Electronics and Communications Engineering

Jan 2006Jan 2010

Ramakrishna Mission

High School — Science

Jan 2003Jan 2005

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