May 2020 – Oct 2021 · 1 yr 5 mos · Mumbai, Maharashtra, India

• Job Profile:
•  Troubleshooting technologies like MPLS, LDP, RSVP, BGP, ISIS, OSPF, BFD, VRF, HSRP, vPC, ACI, VXLAN, BDI , Multicasting and STP etc.
•  Handling L2, L3 level escalations for critical outages and coordinating with Vendors like Cisco and Juniper for resolution.
•  Configuration, Troubleshooting, Managing VIL MPLS Core Network, L2 and L3 devices which includes Cisco ASR-9K series, ASR-903, 920 Routers and Juniper M and MX series, Nokia 7700 series Huawei and Ericson Routers and Switches etc.
•  Troubleshooting for link up time, down time and Bandwidth utilization and also maintain the link Up & Running all time.
•  Troubleshooting LAN and WAN.
•  Troubleshooting of system faults/errors like RSP, Line Cards, PSU and FAN etc.
•  Diagnosis and troubleshoot the issues raised by the users/Circle.
•  Remote support to managed services. Managing the network for 24*7.

Sep 2017 – Apr 2020 · 2 yrs 7 mos · Mumbai Area, India · On-site

•  Configuration, Troubleshooting, Managing Reliance Jio MPLS Core Network, L2 and L3 devices which includes Nexus 3K, 5K, 7K, 9K switches, Cisco ASR-9K series, ASR-901, 903 Routers and Juniper M and MX series Routers etc.
•  Troubleshooting technologies like MPLS, LDP, QoS, BGP, ISIS, BFD, VRF, HSRP, vPC, ACI, VXLAN, Multicast, ERPS, BDI and STP etc.
•  Troubleshooting for link up time, down time and Bandwidth utilization and also maintain the link Up & Running all time.
•  Troubleshooting LAN and WAN.
•  Communication with Cisco BU & TAC to get BUG related cases and unidentified cases for resolution.
•  Upgradation of Nexus OS and ASR9K IOS-XR and SMU.
•  Troubleshooting of system faults/errors like RP, RSP, Line Cards, PSU and FAN etc.
•  Diagnosis and troubleshoot the issues raised by the users/Circle.
•  Remote support to managed services. Managing the Jio network for 24*7.
•  Attended Cisco ACI trainings, CCIE-SP trainings whenever possible.

Mar 2017 – Sep 2017 · 6 mos · Pune Area, India · On-site

• Configuration, Troubleshooting, Managing and monitoring Network L2 and L3 devices which
• includes Nexus switches, Cisco series 4507/2950/3750, Switches and Routers and ASA
• firewalls.
• ➢ Configuration and Troubleshooting of Routing and switching protocols like EIGRP, OSPF,
• BGP, HSRP, STP & VTP, Multicast MVPN, MLDP, PIM, DMVPN etc.
• ➢ Configuring IPSec or VPN tunnels from Site to Data centers and vice versa.
• ➢ Configuration and Troubleshooting of Firewall for TCP/UDP ports for users.
• ➢ Troubleshooting LAN and WAN.
• ➢ Diagnosis and troubleshoot the issues raised by the users.
• ➢ Troubleshooting on Firewall and Checkpoints in network wherever necessary.
• Cisco Confidential
• ➢ Network devices back-up and health performance reports.
• ➢ Remote support to managed services. Managing the network for 24*5
• ➢ Maintaining call sheet and providing RCA for any critical incident

Apr 2013 – Feb 2017 · 3 yrs 10 mos · Pune

• ➢ Designing and architect, Configuration, Troubleshooting, Managing and monitoring Network L2
• and L3 devices which includes Juniper series EX4500 switches, Cisco series 4507/2950/3750,
• 3COM, D-link and Huawei Quidway S5300 Switches and Juniper M120 routers.
• ➢ Configuration and Troubleshooting of Firewall like ASA and Netscreen.
• ➢ Initial Troubleshooting using PING and SHOW LOGGING command to diagnosis the problem
• location.
• ➢ Troubleshooting protocols like MPLS, LDP, MLDP, RSVP, BGP, OSPF, VRRP, BFD, VRF,
• STP, Multicast MVPN, PIM etc.
• ➢ Troubleshooting for link up time, down time and Bandwidth utilization and also maintain the
• link Up & Running all time.
• ➢ Troubleshooting LAN and WAN. Troubleshooting of system errors.
• ➢ Network devices configuration back-up and health performance reports generation by using
• Linux shell scripting.
• ➢ Configuring and updating MRTG graphs for Network devices to monitor the performance and
• traffic.
• ➢ Remote support to managed services. Managing the NGN NLD network for 24*7.
• ➢ Maintaining call sheet and providing RCA for any critical incident.

Feb 2013 – Apr 2013 · 2 mos · Mumbai · On-site

• ➢ Design and architect network devices (Juniper EX4200 switches and mx-40 Routers) based on
• customer requirement.
• ➢ Fulfill the requirement and develop network devices in real time use.
• ➢ Configure protocols like, BGP, OSPF, Multicast, STP, L2 and L3 Vlans, Multicast MVPN etc.
• ➢ Troubleshooting the issue and provide the solution on logged call.
• ➢ If required suggest the appropriate network topology and implement the plan.
• ➢ Firewall and Checkpoints basic troubleshooting in network.
• ➢ Migrate the services using down time and perform the activity with minimal outage.
• ➢ Provide the onsite support during real time activities and network support 24*7.
• ➢ Design and Implement network based on customer requirement and provide the proper solution.
• ➢ Planning and implement the new network with existing network of NPCI authorized branches
• bank and form a new DATA Center with Juniper and Cisco devices.
• Cisco Confidential
• ➢ Forming a secure data transmission/reception by creating tunnels between Data center, Back-up
• DATA Center and Branch Banks.
• ➢ Configure and Install the Juniper EX/SRX and M120 series devices with Reliance and TATA
• links at Branch locations.
• ➢ Installation of Hardware at Branch and Data Centers physically and remotely.
• ➢ Configuring and troubleshooting devices with protocols OSPF, BGP, STP, Multicast, IPSECVPN and VRRP, etc

Sep 2011 – Feb 2013 · 1 yr 5 mos · Mumbai Area, India

• Configuration, Designing, Troubleshooting, Managing and Monitoring Juniper and Cisco
• devices which includes Juniper series m10i/m40e/m120 Routers, Cisco series 4507/2950/3750,
• 3COM, D-link and Huawei Quidway S5300 Switches.
• ➢ Configuration and Troubleshooting of Firewall.
• ➢ Initial Troubleshooting using PING and SHOW LOGGING command to diagnosis the problem
• location.
• ➢ Configuration and troubleshooting technologies like MPLS, LDP, MLDP, BGP, RSVP, LSP,
• OSPF, VRRP, BFD, L2VPN, L3VPN and Multicast PIM and MVPN etc.
• ➢ Troubleshooting for link up time, down time and Bandwidth utilization and also maintain the
• link Up & Running all time.
• ➢ Troubleshooting LAN and WAN. Troubleshooting of system errors.
• ➢ Diagnosis and troubleshoot the issues raised by the clients.
• ➢ Network devices configuration back-up and health performance reports generation by using
• Linux shell scripting.
• ➢ Configuring and updating MRTG graphs for Network devices to monitor the performance and
• traffic.
• ➢ Remote support to managed services. Managing the NGN NLD network for 24*7
• ➢ Maintaining call sheet and providing RCA for any critical incident.
• ➢ Monitoring and Initial Troubleshooting MPBN and SGSN devices which includes Erricson
• SGSN, Redback SE600 Routers and Extreme Switches.
• ➢ First level investigation of alarms and diagnosis the problem location.
• ➢ Troubleshooting protocols like MPLS-VPN, LDP, MLDP, BFD, OSPF, BGP, STP and MVPN.
• ➢ Network devices configuration back-up and health performance reports generation using Linux
• shell scripting.
• ➢ Configuring and updating MRTG graphs for Network devices to monitor the performance and
• traffic.
• ➢ Troubleshooting system errors.
• ➢ Maintaining call sheet and providing RCA for any critical incident.

Mar 2011 – Aug 2011 · 5 mos

• ➢ Implementation of 3G network, Designing and configuration with Cisco network devices 7600,
• 4948, 3400 etc. Routers and Switches.
• ➢ Configuration and troubleshooting technologies like MPLS, LDP, MLDP, IS-IS, BGP, OSPF,
• VRF, L3VPN, VRRP, STP, VLAN , L2VPN, Multicasting like PIM and MVPN etc.
• ➢ Integration of Cisco devices with telecom/radio equipment.
• ➢ Hardware troubleshooting which includes RSP, Line Modules, PS, FAN, etc.
• ➢ Troubleshooting of system errors.
• ➢ Troubleshooting LAN and WAN.
• ➢ Diagnosis and troubleshoot the issues raised by the clients.
• ➢ Configuration and troubleshooting for security devices like Checkpoints an Firewall upon call
• logged by customer.
• ➢ Remote support to managed services.
• ➢ Maintaining call sheet and providing RCA for any critical incident.
• ➢ Providing L2 and L3 Network support to customer 24*7.
• ➢ DC is only responsible for maintaining and managing Cisco equipment.

Feb 2010 – Mar 2011 · 1 yr 1 mo

• ➢ As a part of SOC team in TCL responsible for operation & management of SOC activities.
• ➢ Configuration & troubleshooting of CISCO routers & switches related links.
• ➢ Troubleshooting protocols EIGRP, OSPF, BGP, MPLS, STP etc.
• ➢ First level of investigation can be made by use of PING and SHOW LOG commands to perform
• initial problem location. The results of these commands must be recorded on the problem record.
• ➢ Troubleshooting and CRM report generation for link up time, down time and Bandwidth
• utilization and also maintain the link Up & Running all time.
• ➢ Checking the link status through putty and coordinating with the internal concern sections
• (Access, Data, VBL and IPNOC) for immediate resolution of complaints.
• ➢ Confirming Link utilization by using MRTG graphs.
• ➢ Troubleshooting Link down Issues on ILL and VPN circuits in coordination with teams.
• ➢ Versatile & self-motivated team player with good analytical, problem solving & interpersonal
• skills.