Anubha Sharma

Operations Associate

Gurugram, Haryana, India7 yrs 6 mos experience

Highly Stable

Key Highlights

Proven leadership in operations management
Expertise in customer service and support
Strong problem-solving and interpersonal skills

Stackforce AI infers this person is a Customer Service Operations Specialist with a focus on insurance and post-sales support.

Contact

Skills

Core Skills

Operations ManagementCustomer Service

Other Skills

Post-Sales SupportmissellingGrievancesMicrosoft ExcelPresentation SkillsLeadershipTime ManagementInterpersonal SkillsCommunicationProblem SolvingOperational ExcellenceMicrosoft OfficeMicrosoft WordMicrosoft PowerPoint

Experience

Canara hsbc life insurance

Team Lead

Feb 2026 – Present · 1 mo · Gurugram · On-site

Sales Support and Service operations

Operations ManagementPost-Sales Support

Axis max life insurance limited

Customer Service Associate

May 2024 – Sep 2025 · 1 yr 4 mos · Gurugram · On-site

Managing miss- selling cases, RCA, Coordinating with Internal department, Non- Grievance

missellingGrievancesCustomer Service

Policybazaar.com

3 roles

SME

Jan 2023 – Apr 2024 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

Customer ServiceMicrosoft Excel

Senior Customer Service Associate

Aug 2020 – Dec 2022 · 2 yrs 4 mos · Gurugram, Haryana, India · On-site

Sales Associate

Jan 2018 – Jul 2020 · 2 yrs 6 mos · Gurugram, Haryana, India · On-site

Education

vidya school of business, bhagpat road

Master of Business Administration - MBA — hr and marketing

college of applied education health and sciences

bachelor of computer science

Jan 2013 – Jan 2016

DMA, meerut

10+2

Jan 2012 – Jan 2013

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