Krishna Rai

Product Manager

Gurugram, Haryana, India6 yrs 6 mos experience

Key Highlights

  • Led innovative financial solutions at Pine Labs.
  • Founded a successful coding interview preparation platform.
  • Optimized air freight processes, boosting revenue significantly.
Stackforce AI infers this person is a Fintech and EdTech product management expert with strong user experience and strategic skills.

Contact

Skills

Core Skills

Product ManagementProduct StrategyUser Experience (ux)Management

Other Skills

Consumer LendingSoftware Product ManagementDigital StrategyGo-to-Market StrategyBusiness StrategyProduct Road MappingCustomer ExperienceMicrosoft PowerPointVoice of the CustomerCustomer-focused ServiceStrategyMarket ResearchCustomer JourneysTechnical Product ManagementProduct Lifecycle Management

About

As an accomplished Product Manager with a strong track record of driving innovation and achieving transformative results, I am currently leading initiatives at Pine Labs, shaping the future of financial solutions for offline retail. In my previous role at Cogoport, I optimized air freight transport processes, implemented a dynamic pricing engine, and significantly enhanced revenue and liquidity. Earlier I worked at Samsung, where I contributed to increasing Monthly Active Users for Samsung Internet browser and honed my skills in user experience and strategy. Serving as the Chief Product Officer at PlacementSaga, I founded a groundbreaking platform for coding interview preparation. I hold an MBA from Indian Institute of Management Bangalore, complementing my strong technical foundation—a Bachelor's in Technology (Computer Engineering) from Delhi College of Engineering, These academic pursuits have enriched my strategic thinking and analytical skills, providing a holistic approach to problem-solving. My leadership extends to founding the International Organisation of Software Developers (IOSD), where I facilitated open-source culture and skill development for over 20,000 students. Armed with a diverse skill set spanning user experience, strategy, and stakeholder engagement, I am poised for exciting opportunities and collaborations in the ever-evolving realm of product management. Let's connect and explore possibilities! 🚀

Experience

Balancehero india

Senior Product Manager

Nov 2025Present · 4 mos · Gurugram, Haryana, India

Product ManagementConsumer LendingSoftware Product ManagementDigital StrategyGo-to-Market StrategyProduct Strategy+1

Pine labs

Product Manager 2

Dec 2023Oct 2025 · 1 yr 10 mos

  • Online Payment Gateway
  • 1. Introduced Customer Convenience Fee with interest subvention, generating ₹25Cr+ revenue annually & enabling lower MDR to onboard 10+ enterprise merchants by recouping revenue differentials via CCF, driving ₹300Cr+ monthly EMI GTV growth
  • 2. Pioneered Offer Engine to enable deferred subvention on multi-brand, multi-cart transactions, driving 25%+ AOV growth; integrated dynamic offer sponsorship management for stakeholder-level budget tracking & settlements
  • Offline Point of Sale (POS)
  • 1. Implemented EAN Validation for Billing Integration, reducing POS steps by 66%, transaction time by 90%, & eliminating fraudulent transactions while unlocking key stakeholders’ metrics
  • 2. Launched Advance EMI for banks & NBFCs, driving ₹500Cr+ annual GTV growth & 4% MoM increase in new users, while reducing brand subvention cost by enabling No Cost EMI for high-ROI-approved customers
  • 3. Spearheaded ‘Pay by Link’ on the ‘EMI World’ App, enabling offer-based transactions via mobile without POS, increasing in-store flexibility & remote sales; drove ₹250Cr+ GTV by unlocking new merchant categories & ₹1Cr+ in revenue through subscription fees per user
Product ManagementProduct StrategyProduct Road MappingGo-to-Market StrategySoftware Product Management

Cogoport

Product Manager

Apr 2023Aug 2023 · 4 mos · Gurugram, Haryana, India · On-site

  • Built infrastructure & optimised processes for air freight transport on global trade platform, achieving TAT reduction by 500%.
  • Designed & led development of a dynamic pricing engine for channel partners for airfreight shipment reducing search to checkout churn by 400%.
  • Generated additional revenue of INR 5.4Cr per month, increasing shipment-level profitability by 120%, by designing & implementing a graded convenience fee-charging mechanism.
  • Increased liquidity by INR 1Cr per month, by reducing cost-booking TAT to 0 & implementing an automated pay-run functionality, reducing Accounts Payable.
User Experience (UX)Customer Experience

Samsung electronics

Product Management Intern

Apr 2022Jun 2022 · 2 mos · Bengaluru, Karnataka, India

  • Worked in the Services PM team to create user experiences for the Samsung Internet browser and delivered a product strategy roadmap for a 20% increase in MAU, designing 5+ features for targeted user personas.
  • Benchmarked 7+ competitors and conducted 50+ interviews of potential users to develop a conjoint matrix for linking features to MAU increase ratio
  • Conceptualised 6 UI/UX enhancements resulting in a reduction of 50% steps for the user.
  • Identified 10+ new use cases for the browser
User Experience (UX)Microsoft PowerPointSoftware Product ManagementGo-to-Market StrategyVoice of the CustomerProduct Strategy+14

Github

Campus Advisor

Jul 2019Dec 2020 · 1 yr 5 mos · New Delhi Area, India

  • Represented the Senior Github Community of educators in India. Managed and conducted Workshops on Open Source and upcoming technologies while supervising the Github campus experts under my region.
Social Influence

Placementsaga

Chief Product Officer

Jun 2019Jun 2021 · 2 yrs · New Delhi, Delhi

  • Founded The Ultimate Platform for Coding Interview Preparation for upcoming Software Developers. Created Streamlined Platform for quick and effortless learning to help students land their dream job by Solving and Learning Handpicked Questions spanning through all the topics of DSA, curated with intense research amongst recruiters and developers from leading tech giants. Accompanied with a Two-Part Video Explanation of each question to maximize their learning of the underlying Algorithm, Space and Time Complexity. Provided a Mock Test and Interview Platform to help user, test his skills & give the final touch to your preparations before applying for his Dream Job.
User Experience (UX)Go-to-Market StrategyVoice of the CustomerStakeholder EngagementPricing StrategyProduct Strategy+14

International organisation of software developers

Co-Founder & Senior Product Manager

Jul 2017Jun 2021 · 3 yrs 11 mos · New Delhi Area, India

  • Founded IOSD to promote software development and open source culture, identified 3 OKRs while reaching 20K+ students
  • Led the organisation on a journey to expertise students in their skill as a software developer and provided them with research projects from many organisations to work on and get hands-on experience.
ManagementTeamworkGo-to-Market StrategyStakeholder EngagementPresentationsPricing Strategy+15

Aztek solutions llp

Product Management Intern

Dec 2016Feb 2017 · 2 mos · New Delhi Area, India

  • 1. Coordinated with 4 teams to ideate, design & develop the MVP of logistics aggregator system
  • 2. Prioritized and implemented 35+ new features, bug fixes & UX enhancement with user surveys
  • 3. Optimized application workflow, 50% time reduction of recording entries, 10% increase in ROI
  • 4. Drafted & demonstrated application pitch to 5 leading banks & fulfilled 3 successful contracts
User Experience (UX)Go-to-Market StrategyPricing StrategyUser StoriesStrategyServices Product Management+3

Bharat electronics

Java Development Intern

Dec 2015Jan 2016 · 1 mo · Ghaziabad, Uttar Pradesh

  • Worked at Central Research Lab, Bharat Electronics Limited on the development of a User Management portal for a Simulator of Network Management System in J2EE/JAVA.

Education

Indian Institute of Management Bangalore

Master of Business Administration - MBA — Management

Jul 2021Mar 2023

Delhi College of Engineering

Bachelor of Technology - BTech — Computer Engineering

Jan 2015Jan 2019

Bharat National Public School

High School — Higher Education/Higher Education Administration

Jan 2012Jan 2014

Bal Bharati Public School

High School — Junior High/Intermediate/Middle School Education and Teaching

Jan 2000Jan 2012

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