Sep 2019 – Dec 2023 · 4 yrs 3 mos · Noida, Uttar Pradesh, India

• Responsible for Program management for Paytm First, Promotions, Cashback, Storefront and Cart verticals.

Jul 2018 – Sep 2019 · 1 yr 2 mos · Gurgaon, India

• Project manage complex cross-team initiatives within Engineering and Product team. Interface with engineering managers to estimate work efforts, define milestones and manage resources.
• Track progress, understand dependencies, evaluate risks and communicate status to upper management and project stakeholders.
• Proactively remove obstacles to drive momentum and progress. Manage issue escalations and provide support to teams balancing competing priorities.
• Hold prioritization, sprint planning and Daily scrum meets.
• Understand technical implementation and propose technical alternatives.
• Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program/project plans (including roadmaps, resource planning and hiring goals).
• Improve product development and delivery.Implement continuous improvements to the engineering organization and the program management process.

Sep 2017 – Jul 2018 · 10 mos · Noida Area, India

• 1. Define product roadmap, maintain product backlog and define product vision.
• 2. Drive agile product development, involved in creating user stories, mock ups.
• 3. Track the product delivery and maintain timelines.
• 4. Supports sales and marketing with the necessary product knowledge and technical expertise.

Nov 2015 – Sep 2017 · 1 yr 10 mos · Chandigarh, India

• Create and maintain the Product Backlog.
• Prioritize and sequences the Backlog according to business value.
• Assist with the elaboration of Epics, Themes and Features into user stories that are granular enough to be achieved in a single sprint
• Participate in the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.
• Inspect the product progress at the end of every Sprint.
• Communicate status externally and customers.

Mar 2013 – Oct 2015 · 2 yrs 7 mos · Chandigarh, Chandigarh, India

• Involved in Product Management and defining Product Strategy,Roadmaps.
• Involved in requirement gathering,conduct gap analysis, creating user story, wire-frames, mockups and UI.
• Working in Agile methodology, sprint based release and participating in Scrum calls.
• Expertise in EDI-834,820,837,835, HL7, HIPAA.
• Working on Obamacare, Health Insurance Exchanges and Clinical Integration Products.

Feb 2009 – Apr 2012 · 3 yrs 2 mos · Gurgaon

• Worked on Healthcare domain primarily on healthcare case installation, claim cycle, networks, benefits, members and provider side.
• Was responsible for preparing design documents, code review, knowledge management, project tracking, SLA tracking, effort estimation and recruitments across project.
• Engaged in business analysis to map client requirement, resource estimates and preparing use cases for the project after understanding client requirements.
• Worked on Web based(Java/J2EE) enhancement and support projects, Design Patterns, Framework (Struts1.1, Hibernate 2.0,Spring), OS(Unix), Appserver (WAS 6.1,Weblogic), Database (IBM DB2,Oracle9i), XML, java script and shell scripting,RAD,Eclipse,XML,SQL/PL SQL.

Oct 2007 – Jan 2009 · 1 yr 3 mos · Gurgaon

• Presales exposure while providing customized banking solutions to prospective customers.
• Involved in all phases of SDLC from requirement gathering, designing, preparing unit test cases, coding, and executing unit test cases.
• Was involved in IT Service Operation (Managing Incident, Problem Tickets and Service Calls).

Oct 2005 – Oct 2007 · 2 yrs · Bangalore

• Developed and supported web based shopping cart application(used to orders and provisions for switched toll free, dedicated toll free, dedicated outbound services etc) .
• Responsible for requirement analysis, business analysis, designing and coding for Java/J2ee application.