Lokesh Singh

Senior Product Manager

Munich, Bavaria, Germany12 yrs 8 mos experience

Highly Stable

Key Highlights

7+ years of experience in Product Management across diverse industries.
Led successful product rollouts, enhancing user engagement and conversion rates.
Expert in Agile methodologies and data-driven decision making.

Stackforce AI infers this person is a Product Management expert in Fintech and E-Commerce sectors.

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Skills

Core Skills

Product VisionProduct StrategyProduct Management

Other Skills

Product Lifecycle ManagementStakeholder ManagementFeature PrioritizationNew Product RolloutE-CommerceAnalytical SkillsMarket ResearchProduct LaunchUser StoriesUser Story DevelopmentGo-to-Market StrategyBusiness-to-Business (B2B)Partner Relationship ManagementStakeholder EngagementIntegration

About

7+ yrs of Product Management experience in eCommerce, FinTech and Travel industries - Built digital B2C and B2B SaaS products across Web and Mobile Apps - Demonstrated product rollouts for Core Experiance, User Journey and Conversion Rate, API driven Partner Integration, Product growth - Discovery & user research - Defined product vision and long-term product roadmap aligned to corporate /business strategy and OKRs - Managing business, marketing, operations, finance & compliance stakeholders, working with C-Suite - Defining and tracking product KPIs; data driven decisioning - Utilized Agile and scrum methodology to translate the requirements into product backlog/user stories - Managed and owned sprints by collaborating with engineering team, UX design, testing and data analysts Key Strengths Product Vision, Product Strategy, Roadmap Development, Conversion Optimization, Discovery and User Research, Agile Delivery, Scrum Methodology, A/B Testing, JIRA, Confluence, TRELLO, MIRO

Experience

Pagonxt (a santander company)

Senior Product Manager

Jul 2023 – Present · 2 yrs 8 mos · Munich, Bavaria, Germany · On-site

▪ Lead the product vision and long term roadmap for a customer onboarding platform, defining roadmaps that increased the customer conversion by 15%
▪ Designed and launched interactive onboarding flows including guided walkthroughs, tooltip, automation improving user engagement and activation
▪ Lead the Funnel Optimization for the whole platform to provide better customer conversion rate, better user experience and increased revenue
▪ Created and defined the process for automated vendor onboarding via API integration saving engineering team time and reduced implementation time by 30%
▪ Managed feature prioritization using customer and stakeholder feedback, usage data.
▪ Drove UX experimentation: Ran A/B tests on onboarding flows, comparing different onboarding sequence variants to improve activation/retention
▪ Launched self service onboarding modules and reduced manual onboarding by 50%
▪ Monitored and measured ROI of the onboarding product by defining KPIs and reporting to leadership
▪ Managed customer feedback loop by integration In-app surveys/NPS into the onboarding experience, routing feedback to product backlog
▪ Prioritized features and utilized scrum methodology for implementing with JIRA boards to provide transparency to stakeholders

Product Lifecycle ManagementStakeholder ManagementProduct VisionProduct Strategy

Moneytap

Senior Product Manager

Aug 2019 – Jun 2023 · 3 yrs 10 mos · Bengaluru, Karnataka, India

▪ Led 4 associate product managers for consumer loan and lending as well as API partner integration
▪ Standardized the lending partner integration to scale up onboarding of banking partners on MoneyTap App
▪ Increased the user conversion by 10% by analyzing user funnel drop-offs and conducting A/B testing
▪ Prioritized product backlog to align with business and sales team strategy
▪ Managed sprints and led the engineering team for successful delivery of product features via agile principles
▪ Created and implemented customer loyalty program for increasing the retention by 20%
▪ Implemented Loan insurance product offering a new monetization source to the platform and increased quarterly revenue by 10%
▪ Responsible for senior stakeholder management and backlog prioritization to end to end product feature delivery

Feature PrioritizationNew Product RolloutProduct ManagementProduct Strategy

Makemytrip

Product Manager

Sep 2015 – Jul 2019 · 3 yrs 10 mos · Bengaluru, Karnataka, India

▪ Developed Dynamic Discount Pricing product for 2000+ top performing hotels for hotel business vertical
▪ Improved onboarding journey and achieved 1000+ new sellers on platform by analyzing data insights
▪ Developed product roadmap and prioritized Inventory Alert System for detecting last room available based on corporate KPIs and strategic priorities
▪ Improved conversion rate by 2% by optimizing seller visibility to customers validated through A/B testing

Stakeholder ManagementE-CommerceProduct ManagementProduct Strategy

Infosys

Software Developer

Nov 2010 – Feb 2013 · 2 yrs 3 mos

▪ Maintained and enhanced the Ticket Management product for a Fortune 500 telecom client
▪ Ideated a reporting dashboard containing key metrics driving greater insight for the management
▪ Awarded Best Employee of the Month from amongst 240 peers in the industry