Jan 2020 – Jan 2020 · 0 mo · India · Hybrid

• Founded QABash, a continuous learning platform for engineers who don’t settle.
• Developed a platform for testers to enhance skills in automation and problem-solving.
• Fostered a collaborative environment where testers can learn and grow together.

Apr 2019 – Jan 2023 · 3 yrs 9 mos · Gurugram, Haryana, India · On-site

• Directed QA Engineering for Paisabazaar, a leading fintech platform, owning quality strategy and execution across products at an organization-wide scale.
• Architected end-to-end test automation frameworks (Backend, Frontend, Functional, API), driving a 40% improvement in test efficiency and faster release cycles.
• Partnered closely with Product, Design, and Engineering leaders to build robust, scalable QA pipelines, resulting in a 50% uplift in release quality and reduced production risk.
• Built and mentored high-performing QA teams, enabling continuous skill growth, leadership readiness, and achieving a 30% increase in retention and overall team performance.

Sep 2017 – Mar 2019 · 1 yr 6 mos · Gurugram, Haryana, India · On-site

• Led quality engineering for critical fintech modules, ensuring high reliability and regulatory compliance.
• Designed and implemented automation frameworks for API, backend, and UI layers, enhancing regression coverage.
• Mentored QA engineers and established measurable quality metrics to improve delivery outcomes.

Apr 2017 – Sep 2017 · 5 mos · Noida, Uttar Pradesh, India · On-site

• Led the testing initiatives at Tolexo.com, an IndiaMART B2B marketplace, managing the automation of over 5000 test cases.
• Specialized in e-commerce innovations, including payment gateways, mobile wallets, and order management systems.
• Achieved a 40% reduction in testing time and a 30% increase in test coverage through strategic automation.
• Spearheaded QA strategies that ensured a remarkable 99% defect-free release rate.

Aug 2015 – Mar 2017 · 1 yr 7 mos · Noida, Uttar Pradesh, India · On-site

• Owned end-to-end testing and automation for critical business workflows in a high-traffic B2B marketplace.
• Designed and enhanced robust test automation frameworks for UI and APIs, improving regression coverage.
• Collaborated with product, engineering, and DevOps teams to embed quality early in the SDLC, enabling faster releases.

Mar 2014 – Aug 2015 · 1 yr 5 mos · Noida

• I played a pivotal role in enhancing the AI-driven Recommendation Engine at Paytm through rigorous testing and automation.
• Developed and validated 100+ test scenarios to ensure accuracy in recommendations.
• Created an automation framework that reduced testing time by 50% and increased coverage.
• Mentored team members, fostering a culture of continuous learning and improvement in automation practices.

Jul 2012 – Mar 2014 · 1 yr 8 mos · Noida Area, India

• I played a crucial role in enhancing data quality and accuracy through rigorous ETL testing processes.
• Implemented ETL testing procedures that achieved 98% accuracy in data transformation.
• Identified and resolved 30% more data anomalies, significantly improving data quality.
• Conducted comprehensive data feed analysis, mapping, and verification to support project objectives.

Jul 2011 – Feb 2012 · 7 mos

• Provided technical support to US clients, focusing on Internet networking issues related to routers and modems.
• Developed a call monitoring application to enhance agent productivity and streamline support processes.
• Collaborated with cross-functional teams to ensure effective resolution of technical challenges and improve customer satisfaction.

Jul 2010 – Aug 2010 · 1 mo · Delhi, India

• Contributed to the development of the "Taxi Request System" for internal employees at Power Finance Corporation Ltd.
• Collaborated with a team to enhance user experience and streamline cab request processes.
• Gained hands-on experience in software development and project management within a corporate environment.
• Developed problem-solving skills and technical expertise in software engineering practices.

Jun 2009 – Aug 2009 · 2 mos · Dehradun, Uttarakhand, India

• Collaborated with cross-functional teams to support the development and integration of telecom services at BSNL.
• Assisted in troubleshooting and optimizing network performance, enhancing service delivery for voice, data, and video communications.
• Engaged in hands-on learning of telecom technologies, contributing to a comprehensive understanding of global network operations.

Jan 2007 – Jan 2011 · 4 yrs · Kurukshetra University, Thanesar, Haryana, India · On-site

• I successfully drove the end-to-end management of departmental events, showcasing my leadership and organizational skills.
• Collaborated with faculty and student teams to create engaging and impactful events.
• Managed logistics and sponsorships, ensuring seamless execution of all activities.
• Gained valuable experience in large-scale event management and conflict resolution.