Sep 2023 – Apr 2024 · 7 mos · London Area, United Kingdom · Hybrid

• Worked with a small marketing team on email marketing, content marketing, website management, SEO, overseeing search engine ads, social media marketing, improving user journey and experience and implemented influencer marketing campaigns. I worked on planning, executing and analyzing multi-channel campaigns and creating and designing content.

Sep 2022 – Aug 2023 · 11 mos · Milton Keynes, England, United Kingdom · Hybrid

• A fantastic learning opportunity working with brands including Bosch, Siemens & NEFF between Sep '22-Aug '23. Responsibilities include managing brand awareness and perception, social media marketing, email marketing, analyzing monthly and quarterly statistics, supporting the customer journey, website update and management, campaign management, content writing and management, liaising with multiple agencies to facilitate marketing activities, managing third-party company relationships, simple design changes, event management and assisting with various areas of the business.

Feb 2022 – Aug 2022 · 6 mos · Surrey, England, United Kingdom

• Work in a customer experience role to provide the optimum guidance on the purchase of interior products for homes and offices. With the help of creative problem solving, use the understanding of customer journey and customer needs to drive sales for different kinds of customers. Work closely with the team to support omnichannel marketing and sales and the website (e-commerce), achieving weekly and monthly targets by tracking KPIs. Carry out email marketing to support customer service and aftersales experience.

Jan 2020 – Jul 2021 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Produced content and copy for B2B and B2C brands, created monthly calendars and managed strategy and planning of campaigns. Worked closely with brand managers, account executives and designers to produce top-notch creative output for a variety of target groups and clients. Worked on social media marketing (organic), social media advertising, communication, brand storytelling, multichannel marketing management, email marketing, website content, online marketing, newsletters, offline marketing and advertising collaterals such as billboards, newspaper ads, radio ads, television ads, client decks and proposals, pitch decks and more.

Nov 2019 – Jan 2020 · 2 mos

Sep 2019 – Nov 2019 · 2 mos · Bangalore · On-site

• A tremendous learning experience across Copywriting, Ideating and Social Media Marketing for multiple brands in B2B and B2C sectors. Learnt campaign management for multiple brands and produced copies for varied target groups and clients.

Feb 2018 – Jun 2019 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Result-oriented work across Social media marketing, Handling social media accounts (Instagram, Linkedin, Facebook, Twitter), Content management, Email marketing, SEO, Writing blogs, articles, Website management and Creative management. Worked effectively with designers and photography team to manage campaigns. Analyzed, tracked and modified results to create better strategies. Integrated customer experience and customer journeys for B2B and B2C users. Used creative problem solving approach to enhance brand image. Worked with a variety of target groups at different levels and built strategies for customer relationship management.