Suraj Kumar

Co-Founder

Bengaluru, Karnataka, India10 yrs 8 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Led technology vision from startup to scale.
Achieved 99.99% uptime in production systems.
Developed a chatbot reducing queries by 80%.

Stackforce AI infers this person is a SaaS expert with strong leadership in AI-driven product development.

Contact

Skills

Core Skills

Start-up LeadershipEngineeringTechnical DesignTeam LeadershipSoftware DevelopmentArtificial Intelligence (ai)Mobile Application DevelopmentSystem Architecture

Other Skills

Information SecurityGenAICloud ComputingJavaScriptOrganizational LeadershipAgile MethodologiesSoftware Development Life Cycle (SDLC)Managing ManagersTechnology ManagementCommunicationJavaTeam ManagementDjangoDockerPython

About

A user-obsessed experienced problem solver with demonstrated history in managing/mentoring teams of various sizes and developing/maintaining large scale technology products. I am skilled in designing and developing complex systems from ground up which are stable, resilient, easy to maintain and scale. I also have familiarity with Product Management and UI/UX to create easy user journey with efficient communication for both B2C and B2B customers.

Experience

Stealth mode

GenAI LLMs and Distributed Computing

May 2025 – Present · 10 mos · Bangalore Urban, Karnataka, India

Exploring, Learning, Building!!

Swish club

Co-founder & CTO

Nov 2023 – May 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

As Co-founder and CTO at SwishClub, I led our technology vision from startup to scale, building production systems that maintained 99.99% uptime with sub-100ms response times (99%ile). I guided our team through critical security milestones including SOC 2 Type I & II and ISO 27001 certifications, enabling us to successfully onboard 70+ enterprise customers within six months.
I managed cross-functional teams across engineering, QA, and site reliability while staying hands-on with development work. In addition to maintaining operational excellence, I architected our next-generation GenAI-powered products, balancing strategic leadership with technical execution.
The role gave me the opportunity to solve complex technical challenges while building processes that could scale with our growing customer base. From late-night debugging sessions to boardroom strategy discussions, I loved the variety and responsibility that came with wearing multiple hats in a fast-growing startup environment.

Start-up LeadershipEngineeringInformation Security

Career break

Personal goal pursuit

Jun 2023 – Oct 2023 · 4 mos · Bengaluru, Karnataka

Exploring GenAI | Distributed Systems & Travelling

Healthtech startup (funded by b capital, peak xv partners and chiratae ventures)

Vice President - Technology

Dec 2020 – Jun 2023 · 2 yrs 6 mos · Bengaluru, Karnataka, India · On-site

As VP-Tech, I spearheaded product development with 99.99% uptime, led a team of 25, and designed systems managing 10K+ patients and 100K+ orders.

Team LeadershipJavaScriptSoftware DevelopmentSystem ArchitectureCloud ComputingOrganizational Leadership+13

Ixigo

2 roles

Principal Research Engineer

Promoted

Apr 2019 – Dec 2020 · 1 yr 8 mos · Gurgaon, India

As Principal Research Engineer, I led improvements for the Trains App, managed a team of 8, and created a customer support chatbot reducing queries by 80% and saved 10k+ man hours. I developed a voice interaction system, and an ML model for app usage.

Team LeadershipKubernetesSoftware DevelopmentSystem ArchitectureAgile MethodologiesSoftware Development Life Cycle (SDLC)+11

Senior Software Engineer, Mobile/Research

Aug 2018 – Apr 2019 · 8 mos · Gurgaon, India

Software DevelopmentObject Oriented DesignAndroidCommunicationJavaTechnical Design+1

Newsbullet

Founder

Jan 2017 – Jul 2018 · 1 yr 6 mos · Gurgaon, India · On-site

A News aggregator app, for which I created both the backend APIs and the Android application. This app not only trended on Google's Play Store but was also accepted into Facebook’s FBStart program.

Software DevelopmentSystem ArchitectureCommunicationTechnical DesignDjangoPython

Kaustr

Co Founder

Dec 2015 – Jul 2018 · 2 yrs 7 mos · Gurgaon, India · On-site

At Kaustr, I led development of LMS and ERP systems, onboarded 2 schools & 22 institutes (~5K students) and introduced novel pedagogical approach adopted by educators, led a 5-person team, generating INR 45L p.a. via consulting.

Team LeadershipJavaScriptSoftware DevelopmentSystem ArchitectureOrganizational LeadershipObject Oriented Design+7

Ixigo.com

Software Engineer

Jul 2014 – Dec 2015 · 1 yr 5 mos · Gurgaon, India · On-site

As Software Engineer, I led development for ixigo's Trains App (>300M downloads). I also helped develop the Brand and Bus Apps, maintained the Windows App, and innovated features used by millions.

Software DevelopmentObject Oriented DesignAndroidC#CommunicationJava+2