Jan 2023 – Present · 3 yrs 4 mos

• Established and scaled a team from the ground up, growing from 0 to 12 members with zero attrition over a 5-year period. Provided mentorship to interns, junior engineers, and senior engineers, fostering growth and development across all levels.
• Utilized MCP and LLM to significantly reduce MTTD: Led the team in integrating tools such as Datadog, LogicMonitor, and ServiceNow with LLM through MCP and a Slack interface, enhancing the efficiency and convenience for Network Operations engineers in detecting and diagnosing issues or failures.
• High Availability and Disaster Readiness for Infra: Implemented high availability and disaster recovery (DR) capabilities within the infrastructure by deploying multiple Kubernetes instances across a hybrid-cloud setup, transitioning from self-managed to DBA-managed Cloud SQL, and enabling an active-active service model by relocating key components outside the cluster.
• Compute @ Edge Deployment Platform: Designed and architected the CEP Platform to streamline application deployment on Fastly's infrastructure by automating builds, packaging services as WebAssembly binaries, and enabling controlled rollouts with instant rollbacks. It improved reliability, minimized downtime, and enhanced deployment traceability for troubleshooting and audits.
• Built CDNs error breach observability pipelines with autonomous 5xx anomaly detection and Slack alerting, eliminating manual dashboard monitoring and accelerating issue detection.
• Grafana and Influx Migration to Datadog: I spearheaded the creation of dashboards for all services migrated to Datadog, leveraging its advanced alerting and analytics capabilities to simplify management and enhance operational efficiency.
• Proactively drives incident response for infrastructure software services by implementing alerting pipelines, enabling faster detection and resolution.

Apr 2022 – Jan 2023 · 9 mos

• Summary: Leading multiple projects at PayPal Infra Software team, providing mentoring and guidance, hiring and growing team, handling scrum meetings, cross collaboration with other teams, providing design and architecture expertise.
• Worked on below Projects:
• Vendor Maintenance Tracking: Designed and architected a Vendor Maintenance Service to automate the processing of vendor emails, extracting maintenance window details and seamlessly integrating them into the alerting pipeline. This solution eliminated the need for the NetOps team to manually track hundreds of emails from numerous vendors on a regular basis.
• Vulnerability Management: An automated vulnerability patching application designed to efficiently address security vulnerabilities across computing resources, significantly reducing the time and effort required for manual intervention.

Sep 2020 – Mar 2022 · 1 yr 6 mos

• Worked on following projects/features from end to end.
• Built Network Health Monitoring software to monitor network connectivity and latency across devices in Data Center. This solution is similar to ThousandEyes, pingmesh used at Microsoft, Argos used at LinkedIn.
• Software to monitor Endpoints (services hosted inside/outside datacenter). Similar to ThousandEyes ,kentik endpoint monitoring solution.
• Setup CD pipeline using argo on kubernetes.
• API Security: Secure the APIs exposed by services using mTLS.
• A Framework to automate UI/backend code generation to enhance software development cycle.
• Tech Used: Golang, Python, InfluxDb, Redis, Grafana, Kubernetes, docker.