Navaneetha Shanmugasundaram — Customer Success Manager
An enthusiastic person who is always open for learning and ready to face challenges with accumulating overall customer-facing roles for 5.3 years across the globe. I have completed MCA at Vellore Institute of Technology, Chennai, and started my career at Movate (formerly known as CSS Corp) as a Technical Support Engineer for Aruba networks. Currently, I work as a Senior Engineer at GAVS Technologies, Chennai for Computer Data Source (CDS) client as Enterprise Product Support. I am a highly motivated individual who is always ready to take responsibility. An initiator and a task-oriented person with good interpersonal skills. I enjoy working with people by being in a customer interface role.
Stackforce AI infers this person is a SaaS support specialist with strong leadership and customer management skills.
Location: Chennai, Tamil Nadu, India
Experience: 6 yrs 6 mos
Skills
- Product Support
Career Highlights
- 5.3 years in customer-facing roles globally
- Experienced in leading enterprise product support teams
- Strong interpersonal skills with a focus on client interaction
Work Experience
Freshworks
Customer Specialist (1 yr 3 mos)
Customer Specialist (1 yr 3 mos)
GAVS Technologies
Senior Engineer (7 mos)
Engineer (1 yr 9 mos)
Movate
Technical Support Specialist (2 yrs 11 mos)
Education
Master of Computer Applications - MCA at Vellore Institute of Technology
Bachelor of Science - BS at Asan Memorial College Of Arts And Science