Saurabh Sharma

CEO

Sunnyvale, California, United States29 yrs 6 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Led AI/ML evaluation for Siri at Apple.
  • Managed large-scale operations at Google Maps.
  • Holds a patent for 3D Secure mobile payments.
Stackforce AI infers this person is a seasoned leader in AI/ML and payments technology.

Contact

Skills

Core Skills

Ai/ml EvaluationEngineering ManagementProgram ManagementOperations Management

Other Skills

Artificial Intelligence (AI)Machine LearningLeadershipAi/mlCollaborative Problem SolvingData ManagementPaymentsMobile PaymentsBusiness DevelopmentMobile CommerceCRMSoftware DevelopmentSoftware Project ManagementAnalyticsRequirements Analysis

About

Saurabh is a Senior Engineering Manager at Siri @ Apple - Cupertino, leading the evaluation and qualification of Siri. Building Siri with AI has involved a different approach on evaluation. I’ve led the creation of dataset and ground the scenarios in synthetic Personas for eval. He was the Head of Product Management for a start-up company based in Bangalore. He was a Senior Program Manager @Google, site lead for Local Data for Google Maps. He was AVP in Symphony Marketing Solutions (now GENPACT) in Retail Analytics - Data management. Prior to this he was the Director - Program Management for a mobile payments software application - mChek Payment Systems. Prior to that he was the head of Risk Management and Compliance, on behalf of an offshore bank, for the company Transworld ICT Solutions. As part of senior management, he was a participant in carving the company and the product strategy. Prior to this, his role in the same company was of Business Manager/Program Manager for the ExactPay (internet based payment platform) / Debit Card product that included responsibilities of Release Manager, Business Analyst and heading Testing team, setting up operational processes and multi-geography co-ordination. He has project managed software development projects in the areas of client-server and web-based projects. He has also spearheaded the methodology creation and project management toolkit. He has an overall experience of 25+ years. In his own weekend time, he screens and invests in startups as part of SucSeed Angel Network. Key Skills: - Senior Engineering Leader - AI/ML for Siri, spearheading evaluation for AI driven Siri - Product and Program Management, Large scale operations management, Strategy (product, team and country / market), Leadership, Global work experience (Mauritius, Atlanta, Bermuda, Holland) and People management and Problem solving skills. Lead setup of center in India for companies. - Payments – eBanking, Card Payments, Mobile wallet payment and hold an approved patent on 3D Secure payments via mobile. Specialties: Delivery Management, Program Management, Client and Account Management, Payments (banking, card and mobile)

Experience

Apple

2 roles

Senior Software Engineering Manager

Promoted

Oct 2019Present · 6 yrs 5 mos

  • Senior Engineering Manager leading the AI/ML evaluation and qualification for Siri and Dictation at Apple. Leading a team of 50 Apple FTEs and collaborating with 500+ product engineers.
Artificial Intelligence (AI)Machine LearningLeadershipEngineering ManagementAi/mlAI/ML Evaluation

Regional Program Manager

Apr 2016Oct 2019 · 3 yrs 6 mos

  • Senior Program Manager: Apple Maps
  • Responsible for delivery of Addressing, Buildings, Areas of Interest (AOI) layers
  • Working with 2000+ vendor resources and analysts to deliver product coverage and quality above defined benchmarks
  • Lead automation ideas, tool ideas, set targets and improve efficiency and productivity working cross-functionally (engineering, product, operations, quality, specifications and eval team)
  • Program management with a set of quarterly KPIs for the Program Managers
Operations ManagementCollaborative Problem SolvingProgram ManagementLeadershipData Management

Sucseed venture partners

Angel Investor

Jan 2018Present · 8 yrs 2 mos · Hyderabad, Telangana, India

Qwikcilver solutions

Head of Product Management

Mar 2015Apr 2016 · 1 yr 1 mo · Bangalore

  • Develop, own and create product roadmap for Prepaid Platform, gift card marketplace (woohoo.in) and Woohoo app.
  • Create growth led features for Woohoo app (Android and iOS versions)
  • Innovation led features for growing the market of gift cards and gift vouchers.

Google

Sr. Program Manager

Nov 2011Dec 2014 · 3 yrs 1 mo

  • Responsible for managing large scale operations at Hyderabad and Beijing sites with 1050+ operators. Manage a budget of 20M+.
  • Part of leadership team to setup the strategy and objectives for local data on Google Maps.
  • Work with Product Managers, engineering team for features and functionality for tools used by the 1500+ operators.
  • Created requirements for product features for quality, backend for Add-a-Place launch, Address and Phone Extraction functionality, adding new businesses faster to Maps etc.
  • Innovation and new ideas and ways to improve local data quality.

Symphony marketing solutions (genpact)

AVP

Oct 2009Nov 2011 · 2 yrs 1 mo · Bangalore

  • Reporting to Head Operations, India for managing retail customers (based out of US) for marketing analytics.
  • Managing 260 resources currently split across Charting, Reporting and Data management for the US CPG clients.
  • Driving change management, client management, risk mitigation plans, hiring, cost control and leadership for the data management operations team.
  • Driving client satisfaction (NPS) and account management.
  • Head of a team managing customer management team – project managing the client.

Mchek payment systems (mobile payments application)

Director - Product and Program Management

Sep 2008Oct 2009 · 1 yr 1 mo · Bangalore

  • Director: Product Management, Financial Services
  • Reporting to VP – Products, and closely interacts with project leads for delivery of the solution. Responsible for BI (Business Intelligence) and product / customer successes and improvements.
  • Responsible for the jPos framework delivery from a technical perspective (SWITCH and ISO messaging / Payment Gateway etc.)
  • Implement 3D-Secure for registrations and transactions for mobile payments. Have an approved patent on this innovative approach.
  • Responsible to ensure quality of product as a business owner of the functionality –requirements, design, acceptance testing.
  • Responsible for interaction with Financial Service Institutions and Banks with respect to Integration with mChek product
  • Review the transaction flow processes and recommend business process improvements. Develop the card management system and integrate with the mChek product.

Transworld ict solutions

Senior Vice President - eBanking Platform and Risk Management and Compliance

Oct 2001Aug 2008 · 6 yrs 10 mos · Bangalore, Bermuda

  • Senior Vice President, Product Manager - Financial Services Risk Management and Compliance,
  • Achievements:
  • Responsible for Cards and Banking Software Application Solution Design (Product Manager) and Cards and Banking Software Product Delivery, Testing, Implementation and Support groups.
  • Involved in company strategy along with the beneficial owner, marketing head and India business unit head.
  • Head of Operations and Risk Management and Compliance (RMC) role.
  • Responsible for product management of VISA Electron Debit card program. Utilizing the card product – OASIS (IST/Card and IST/SWITCH using ISO messaging).
  • Onsite product manager for the development of the banking and cards product for 2 years, based out of Bermuda (2001-2003).

Orbit-e consulting

Head - PMO

Mar 2000Oct 2001 · 1 yr 7 mos · Bangalore

  • Reporting to the COO of the company and responsible for software delivery with 3 direct Project Managers reporting, who in turn managed 90+ software development team.
  • Spearheaded methodology creation for project management. Executed projects with recommendation from Citibank on a financial services consulting workshop.
  • Project managed the technical auditing of the online stock-broking platforms for Bombay Stock Exchange (BSE).
  • Spearheaded the pre-sales activity with responsibility or Europe as pre-sales head. Won a project from Lufthansa based on pre-sales / sales / delivery presentation to Lufthansa.

Cambridge technology partners

Project Manager

Jan 1999Jan 2000 · 1 yr · Bangalore, Mauritius

  • Project manager for a co-mingled team (customer IT team as part of development team). Led the team for Air Mauritius and received a written recommendation and reference by the CTO for my project (Project: Cargo Revenue Accounting System).
  • Technical lead for a project with Nestle, Switzerland.

Siemens communications

Project Lead

Apr 1996Mar 1997 · 11 mos · Bangalore

  • Project Manage development in C++ for a telecom error detection tool.
  • Won phase-II of the project based on timely and quality delivery of the product.
  • Responsible for roll-out of the tool onsite in Siemens (Germany).

Infosys

Software Developer

Jun 1994Apr 1996 · 1 yr 10 mos · Atlanta, Bangalore

  • Module lead with responsibility of task allocation, monitoring and configuration management.
  • 6 months on-site project in Atlanta, US for NCR (part of AT&T at that time)

Education

Indian Institute of Management Bangalore

PGDBM

Jan 1997Jan 1999

Indian Institute of Technology (Banaras Hindu University), Varanasi

B. Tech — Electronics and Telecomm Engg

Jan 1990Jan 1994

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