Jan 2022 – Present · 4 yrs 2 mos

• I turn ambiguous business problems in payments, risk, and retail e-commerce domains into shipped ML / Gen AI systems.
• Built GenAI Agents / RAG assistants that transform tribal SOPs into searchable workflows and reduced incident diagnosis time ~60%. Shipped recommendation models that lifted CTR ~ 3% while balancing diversity and inventory. Deployed real-time defenses against card enumeration and platform abuse using graph + anomaly detection with 97%+ precision. Behavior-based credit scoring for thin-file customers driving 110K+ new sign-ups in 3 weeks while maintaining default rate guardrails. Improved address understanding with NLP to reduce delivery failures by ~7 - 10% across different global regions (emerging marketplaces IN,LATAM,MENA).
• Converting ML signal based treatment levers into measurable KPI metric lifts validated through A/B testing, delivering multi-million dollar impact across revenue and profitability. Mentoring scientists to deliver cutting edge applied research and take work from prototype to production.
• Functioning as Senior Machine Learning Engineer, AI engineer, and Research Data Scientist leading and driving high impact, cross functional projects and delivering production scale ML systems. Publishing internal research papers and reviewing for Amazon ML Conference; filed patent for automated root cause triaging; recognized with Amazon Innovation and Cowboy Awards for high-impact contributions.

Jan 2019 – Jan 2022 · 3 yrs

Jan 2017 – Jan 2019 · 2 yrs