Mar 2021 – Apr 2022 · 1 yr 1 mo · Chicago, Illinois, United States

• At Discover Financial Services, I spearheaded key initiatives in both mobile and web development, focusing on enhancing the login experience for millions of users. As a technical leader, I drove innovation while ensuring robust security and a seamless user interface across platforms.
• Key contributions include:
• Led New Initiatives**: Pioneered and delivered transformative projects focused on mobile and web authentication, significantly improving login speed, security, and user experience.
• CI/CD Automation**: Streamlined the CI/CD pipelines to align with organizational standards, achieving extreme automation and reducing deployment times by 40%.
• Cross-Functional Collaboration**: Worked closely with security teams, product managers, and other key stakeholders to ensure new features were not only innovative but compliant with the highest security standards.
• Performance Optimization**: Introduced improvements that reduced authentication latency and increased user satisfaction by creating more intuitive login flows.
• Mentorship & Leadership**: Provided guidance to junior engineers, ensuring the team adhered to best practices in software development, automation, and Agile methodologies.
• This role allowed me to blend hands-on technical work with leadership, continuously pushing for innovation and operational excellence within Discover’s mobile and web ecosystem.

Feb 2020 – Mar 2021 · 1 yr 1 mo · Chicago, Illinois, United States · Hybrid

• At Kora, I played a pivotal role in building and scaling the mobile infrastructure from the ground up. Using React Native and Expo, I established the core architecture that powered multiple products, including KoraCash and KoraDrive, driving seamless mobile experiences across platforms.
• Key achievements include:
• Mobile Infrastructure Development**: Architected and implemented the entire mobile infrastructure using React Native and Expo, enabling rapid development and scalability for multiple fintech products.
• Product Innovation**: Led the development of flagship products like KoraCash and KoraDrive, ensuring high performance, usability, and security.
• Cross-Platform Expertise**: Delivered a unified codebase that supported both iOS and Android, significantly reducing development time and operational overhead.
• Agile & Cross-Functional Leadership**: Collaborated with product teams, designers, and backend engineers to iterate quickly, ensuring product-market fit and smooth rollouts.
• Continuous Improvement**: Actively refined mobile workflows and enhanced app performance to improve user retention and satisfaction.
• At Kora, I combined cutting-edge technology with strategic leadership, helping the company deliver innovative fintech solutions at scale.

Apr 2017 – Jan 2018 · 9 mos · Mumbai Area, India · On-site

• At JPMorgan Chase, I played a key role in the development and deployment of web applications for the Regulatory Reporting Line of Business (LOB), leveraging modern frameworks such as React JS and AngularJS to deliver high-performance, secure, and scalable solutions.
• Key contributions include:
• Web Application Development**: Developed and deployed critical web applications using React JS and AngularJS, enhancing the efficiency and accuracy of regulatory reporting processes.
• UI Team Leadership**: Guided the UI team on best practices in front-end development, ensuring optimal user experience (UX) and fostering a collaborative environment for decision-making on UX designs and interactions.
• Strategic Migration Planning**: Researched and developed a migration strategy to transition applications from AngularJS to Angular 4.0, optimizing the process for efficiency and minimizing downtime, while following industry best practices.
• Cross-Team Collaboration**: Worked closely with stakeholders across various departments, ensuring that applications met business requirements and regulatory compliance standards.
• My role at JPMorgan Chase combined hands-on development with technical leadership, driving innovation and ensuring the seamless execution of mission-critical projects in a highly regulated environment.

Jun 2015 – Apr 2017 · 1 yr 10 mos · Mumbai, Maharashtra, India

• At BookMyShow, I played a key role in the engineering and architecture of the company’s completely revamped Android app, which has since reached over 27 million downloads. My contributions ensured the app was scalable, high-performing, and user-centric.
• Key achievements include:
• Lead & Architect**: Helped lead and re-architect significant portions of the new BookMyShow Android app, designing solutions that improved both performance and user engagement.
• App Modernization**: Engineered core components to optimize app speed, reliability, and worked with UX team contributing to the app’s success with over 27 million downloads new and existing customers.
• Collaboration & Leadership**: Worked closely with cross-functional teams, including backend developers, designers, and product managers, to deliver a seamless and engaging user experience.
• Performance Optimization**: Focused on performance enhancements, ensuring the app could handle high traffic loads efficiently, especially during peak events and ticket sales.
• This role allowed me to shape the mobile experience for millions of users, combining technical expertise with strategic decision-making.

Jul 2010 – Jun 2015 · 4 yrs 11 mos · Mumbai Area, India · On-site

• At InteractCRM, I was instrumental in the development and design of in-house products for the Contact Center Experience Portal, a comprehensive solution enabling contact center agents to manage multiple communication channels seamlessly.
• Key contributions include:
• UI/UX Development**: Led the design and development of a cutting-edge soft phone interface that allowed contact center agents to handle voice, email, chat, SMS, social media, fax, and calls on a unified platform, enhancing agent efficiency and user experience.
• Product Management**: Single-handedly managed versioning and the release process for multiple customer builds, ensuring timely and smooth deployment across a range of clients.
• Cross-Channel Integration**: Engineered robust features that integrated various communication channels into a single interface, providing agents with an intuitive and streamlined workflow.
• Quality & Performance**: Maintained high standards in product quality, ensuring the builds met performance, scalability, and usability requirements.
• This role allowed me to balance both technical development and product management, delivering high-quality solutions that optimized the customer experience for contact center operations.