Jul 2023 – Apr 2025 · 1 yr 9 mos · Remote

• I am a passionate and results-driven Enterprise Architect with a strong commitment to transforming businesses into agile and digitally empowered enterprises. As a part of the talented team at Capgemini Invent, I thrive on delivering innovative solutions that drive meaningful change and enhance the competitive edge for our clients.

Sep 2019 – Feb 2021 · 1 yr 5 mos

•  Manager of the successful delivery of multiple large global scale business and enterprise solutions; additional responsibilities have included product manager, solutions architect, and agile coach
•  Responsible for capturing, exploring and refining executive leadership vision/direction and creating software solutions that made these visions a reality
•  Led large implementation teams 10-15 through projects in the delivery of business outcomes
•  Solved complex problems that spanned multiple countries, solutions and technologies
•  Built collaboration and communication between Business Leaders and IT Leaders ensuring the delivered solutions met or exceeded the overall business need
•  Implement industry best practice and innovation within software development and business practices
•  Championed and provided agile methodology insight, support and guidance to multiple project teams going through Agile transformations
•  Facilitated team and direct reports ability to grow and provided career development through mentoring and coaching

Feb 2021 – Jul 2023 · 2 yrs 5 mos

Sep 2018 – Aug 2019 · 11 mos · Mooresville, North Carolina

•  Created collaboration and teamwork within business, data analytics, and information technology teams
•  Product Manager for Supply Chain Data Analytics, Demand, Fulfillment, and numerous custom software solutions.
•  Leveraged industry insight into project planning, IT, data analytics, and consumer insight
•  Provided extensive technical knowledge and interpersonal skills to data analytics, supply chain and logistics teams to direct and influence enterprise solution implementation
•  Continually used techno-functional knowledge to interact, communicate, and influence vertically and laterally across the enterprise
•  Worked as a catalyst between business and IT translating the business needs into software solutions and innovative capabilities that effectively supported the business goals

Jul 2016 – Sep 2018 · 2 yrs 2 mos · Mooresville, North Carolina

• Worked extensively with IBM Mainframe, Blue Yonder/JDA Demand, Blue Yonder/JDA Fulfillment, and Informatica
• Created Java, JavaScript based solutions using Agile methodologies
• Provided in-depth technical and functional analysis of system and process gaps for high impact issue resolutions and long-term strategic proposals
• Supplied technical and functional on-call support during weekend for tier 1 critical business applications and services spanning from Unix to IBM Mainframe applications
• Integration lead between legacy systems and Blue Yonder/JDA Demand/Fulfillment/IO for a team of 10-15
• Fostered and drove Agile adoption for transforming the team from Waterfall to Agile Scrum including gathering (Epic, Feature and Story-level detail) and guiding Agile best practices
• Supported collaboration and workflow between business and IT stakeholders through scrum practices, storytelling, and relationship building

Jan 2015 – Jul 2016 · 1 yr 6 mos · Mooresville, North Carolina

•  Gained enterprise perspective throughout the supply chain and various areas from business analytics, project management, and software development through 6-month rotations
•  Developed unique ability to identify, analyze, and address problems within multiple technologies and business groups
•  Provided insight and guidance through the Software Development Life Cycle analyzing, developing, and implementing solutions with Java, COBOL, and Unix

May 2014 – Nov 2014 · 6 mos

•  Managed team of 10-15 support technicians during evening and 3rd shift
•  Conducted troubleshooting of supply chain/retail software and related hardware remotely
•  Supported PC hardware, Windows operating systems, and a myriad of associated software
•  Worked extensively with LAN/WAN network configuration and troubleshooting
•  Provided root cause analysis for retail companies using ECRS software
•  Improved issue-tracking system with new prioritization and tracking technique

Oct 2011 – Apr 2014 · 2 yrs 6 mos · Boone, NC

•  Managed 4-5 employees during shifts on store floor. Set the tone and approach for the day.
•  IT Support for website, Point Of Sale and back-end retail systems
•  Created and implemented targeted, seasonal advertising campaigns using Constant Contact and social media
•  Designed and maintained custom website using WordPress
•  Coordinated all online sales and a majority of in-store promotions
•  Communicated and interacted with customers on sales floor