Shanmugam (Nags) Nagarajan — Co-Founder
Founder and CPO of [24]7.ai. [24]7.ai was conceived in early 2000 and was founded in April 2000. [24]7.ai is the Pioneer in AI based Consumer Experience Platforms and Solutions. Our scalable Cloud based platform delivers more than 2.5 Billion transactions. Headquartered in San Jose, CA, we have our R&D centers in Toronto Canada, Stockholm Sweden and Bangalore India. [24]7.ai has over 14,000 team members and delivery centers operations in India, Philippines, Central America and sales offices around the world [http://www.247.ai]. Our investors/board includes Sir Michael Moritz (Sequoia Capital), Ram Shriram (Sherpalo Ventures, Founding Board Member at Google) and George Shaheen (founding CEO of Accenture). Prior to [24]7.ai, Cofounded a real time customer service platform company, Business Evolution Inc. in Princeton, NJ, which was acquired by Kana Software in 1999 for $140m. Specialties: Entrepreneurship, Coaching budding entrepreneurs
Stackforce AI infers this person is a SaaS entrepreneur with extensive experience in AI-driven consumer solutions.
Location: San Francisco, California, United States
Experience: 37 yrs 11 mos
Skills
- Entrepreneurship
- Leadership
Career Highlights
- Founder of pioneering AI-based consumer experience platform.
- Led a team of over 14,000 across multiple countries.
- Co-founded a successful real-time customer service platform.
Work Experience
[24]7 Inc.
Founder & Chief People Officer (25 yrs 11 mos)
Business Evolution (sold to Kana)
Co-Founder & Vice President (5 yrs 2 mos)
Austin Energy
Consultant (4 yrs)
Churchill Insurance
Consultant (1 yr)
Tata Consultancy Services
Consultant (5 yrs)
Education
MCA at PSG College of Technology, Coimbatore, India
B.Sc. at Loyola Collage
