Oct 2022 – Present · 3 yrs 5 mos · Mumbai Metropolitan Region · On-site

• Oversee end-to-end RPO operations for M&M’s Auto Division and Common Functions, ensuring seamless recruitment delivery and operational excellence across Pan India.
• Lead and mentor a team of 15+ recruiters and sourcers, driving performance through structured training, coaching, and development initiatives.
• Partner with senior HR leaders and business stakeholders to align recruitment strategies with organizational priorities and workforce planning.
• Define KRAs and performance metrics for the hiring team, resulting in improved hiring quality and accountability.
• Utilize recruitment analytics to provide actionable insights on performance, diversity goals, and talent pipeline strength.
• Ensure full compliance with client-defined SLAs, delivering consistent, high-quality hiring outcomes.
• Conduct quarterly performance reviews to assess recruiter performance and identify development opportunities.
• Collaborate with Senior HRBPs and HR Heads to forecast and fulfill critical manpower requirements.
• Design and deliver weekly, monthly, and quarterly recruitment dashboards for leadership review.
• Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with HR leadership and business heads.
• Validate and track monthly revenue forecasts against actual delivery progress.
• Spearheaded the end-to-end implementation of the ATS “SuccessFactors”, enhancing recruitment efficiency and reporting accuracy.
• Conduct weekly and monthly recruiter training sessions to drive process improvements and standardize best practices.