Michelle-Joy Low, Ph.D

CEO

Australia16 yrs 11 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Expert in Data & AI product commercialisation.
Proven track record in leading cross-functional teams.
Strong analytical and strategic leadership skills.

Stackforce AI infers this person is a Data & AI executive with expertise in digital transformation and analytics solutions.

Contact

Skills

Core Skills

Data & Ai CommercialisationExecutive LeadershipLeadershipCustomer Experience ManagementData StrategyData ScienceAnalytics StrategyMarket ResearchData AnalysisAnalyticsFinancial Services

Other Skills

Digital ProductsData CommercialisationAI SolutionsTeam LeadershipAI & Advanced AnalyticsTeam BuildingCustomer ExperienceAdvanced AnalyticsProcess ImprovementAnalytics SolutionsMachine LearningConsultingEconometricsMedia Performance AttributionAnalytical Solutions

About

Seasoned leader with a track record of reimagining product experiences with Data & AI, and delivering outcomes by aligning people around strategy and technology. Possessing a commercial and analytical mind, I am known for distilling a clear vision for success out of complex circumstances. Currently the executive leader for Tech & Data at carsales (ASX:CAR). Accountable for evolving and delivering our portfolio of digital, data & AI products, and experience suite across the online automotive marketplace. My passion is in combining human-centric methods, data and intelligent products to create real change. Besides my work at carsales, I have served on the IAPA Advisory Board and am a Graduate of the Australian Institute of Company Directors.

Experience

Carsales

3 roles

Executive General Manager, Tech & Data

Promoted

Oct 2024 – Present · 1 yr 5 mos · Melbourne, Victoria, Australia

Reporting to the Managing Director (CEO AU) and leading a diverse team across Digital, Product Engineering, Data, AI & Delivery functions. Driving the commercialisation of data assets through digital products and solutions, while leading the engineering teams that bring these solutions to life.

Digital ProductsData CommercialisationAI SolutionsTeam LeadershipData & AI CommercialisationExecutive Leadership

Executive General Manager, Data

Promoted

Mar 2024 – Oct 2024 · 7 mos · Melbourne, Victoria, Australia

General Manager, Data

Oct 2023 – Mar 2024 · 5 mos · Melbourne, Victoria, Australia

Iapa - institute of analytics professionals of australia

Advisory Board Member

Oct 2022 – May 2025 · 2 yrs 7 mos

Reece group

Head of Data & AI

Nov 2020 – Sep 2023 · 2 yrs 10 mos · Melbourne, Victoria, Australia

Reporting to the CTO and leading a cross-functional practice at Reece (REH.AX); was head-hunted to establish the Data & AI function. With P&L accountability over data commercialisation and intelligent solutions for Reece ANZ, I built the team who established next-gen AI & advanced analytics capabilities within a 100-year old business. The portfolio included: ML & AI product development & investment, analytical solutions and data literacy.

Data CommercialisationAI & Advanced AnalyticsTeam BuildingData & AI CommercialisationLeadership

Ento.com

Head of CX

Jan 2020 – Oct 2020 · 9 mos · Melbourne, Australia

Reporting to the Chief Operating Officer and leading a team of 3 direct and 8 indirect reports, responsible for Ento’s three client-facing functions across Implementation Consulting, Account Management and Support.
Hired to create a data-driven ‘all-of-business’ CX capability that leverages advanced analytics, process & technology in driving performance across the customer lifecycle to deliver quality product and experiences at scale.

Customer ExperienceAdvanced AnalyticsProcess ImprovementCustomer Experience ManagementData Strategy

Kpmg australia

Associate Director

Feb 2017 – Jan 2020 · 2 yrs 11 mos

Reporting to the Partner (Artificial Intelligence & Cognitive) and responsible for leading cross-functional delivery teams of up to 15 people with 4 direct reports, responsible for the commercialisation of analytics solutions, and delivery leadership.
Was hired as third Data Scientist in a then-newly-formed practice. Led the Data Science vertical, driving growth through an analytics, ML & AI-based solution offering, scaling the Data Science capability, and creating the go-to-market (GTM) strategy.

Analytics SolutionsMachine LearningTeam LeadershipData ScienceAnalytics Strategy

Forethought research

Growth Analytics Lead

Oct 2015 – Jan 2017 · 1 yr 3 mos

Reporting to the GM of Marketing Science within a matrix structure, led the advanced analytics capability and consulting teams of 4 - 6 specialists, while having responsibility for 4 direct reports. Led the commercialisation of new marketing science offerings to replace an ageing portfolio of market research products.

Advanced AnalyticsConsultingTeam LeadershipMarket ResearchAnalytics Strategy

Ipg mediabrands

Analytics Manager

Sep 2014 – Oct 2015 · 1 yr 1 mo

Head-hunted to fill an urgent skills gap in Econometrics, reported to the Head of Solutions and led IPG Mediabrands’ Melbourne portfolio of Research & Analytics offerings. Responsible for the delivery of media performance attribution solutions, leading teams of 2-6 econometricians, researchers and data engineers.

EconometricsMedia Performance AttributionTeam LeadershipData AnalysisAnalytics