Susan Houck Clark

CEO

Indianapolis, Indiana, United States25 yrs 10 mos experience
Most Likely To Switch

Key Highlights

  • 25+ years in technology and healthcare policy.
  • Trusted advisor to C-suite executives.
  • Dynamic speaker at major health IT conferences.
Stackforce AI infers this person is a Healthcare Policy and Technology Expert with extensive experience in interoperability and government affairs.

Contact

Skills

Core Skills

Interoperability StrategyRegulatory ComplianceGovernment RelationsQuality Payment ProgramsAdvocacyHealth Data ExchangePublic PolicyInteroperability

Other Skills

Governmental AffairsHealth Information Exchangehealth information securityGovernment AdvocacyU.S. Health Insurance Portability and Accountability Act (HIPAA)Information GovernanceCross Functional Relationship BuildingStakeholder EngagementStrategic PlanningState GovernmentData PrivacyEHRHealthcare Information TechnologyHIPAAInformatics

About

Senior government affairs and public policy leader with 25+ years of experience advancing technology and healthcare priorities at the state and federal level. Proven record of engaging executive and legislative officials, regulatory agencies, and multi-sector coalitions to influence policy outcomes aligned with business objectives. Deep expertise in technology policy, interoperability, data governance, privacy, and Medicaid, with hands-on experience supporting large-scale public-sector technology initiatives, including Oracle/Cerner EHR implementations. Trusted advisor to C-suite executives on policy risk, regulatory strategy, and external affairs. Midwest-based with national reach. Dynamic sought after speaker. Credits include: (American Health Information Management Association (AHIMA) and several of its Component Associations, Multiple HIMSS chapters, Indiana Rural Health Association, Primary Care Associations, State Health IT Connect Summit, Healthcare Financial Management Association (HFMA), Indiana State Medical Association, Indiana Chapter, Becker's Health IT & Revenue Cycle, local AAPC chapters, DirectTrust conference, multiple health informatics academic programs, many pod and web casts.

Experience

Converge health iowa

Strategic Interoperability Advisor

Feb 2026Present · 1 mo

Converge health

VP of Interoperability Strategy

Jul 2025Present · 8 mos

  • Closing the “last mile of interoperability” with consent-centered solutions as TEFCA and data-sharing mandates evolve by advising on:
  • Advocacy strategy and stakeholder alignment
  • Regulatory compliance navigation (HHS ASTP, CMS, & OCR, NIST, FTC, etc.)
  • Interpretation and application of federal and state healthcare policy
  • Helping organizations go beyond siloed data and deliver whole-person care
Interoperability StrategyRegulatory Compliance

Directtrust

Senior Director Advocacy & Government Affairs

Sep 2023Jul 2025 · 1 yr 10 mos · Remote

  • Advancing trust in health data exchange through advocacy for development and consensus of standards. Expanding and elevating HITRUST and EHNAC Accreditations. Serving as a prominent #Interoperability influencer. Creating an exciting and meaningful in-person experience for members and the #HealthIT community. Surveil and respond to regulatory changes to inform both advocacy and lobbying efforts as well as new and existing program content. Facilitate workgroups or consensus bodies. Evangelize the promise of secure and trusted #healthinformationexchange.
Health Information Exchangehealth information securityGovernment AdvocacyU.S. Health Insurance Portability and Accountability Act (HIPAA)AdvocacyHealth Data Exchange

Ahima

Chair, Advocacy & Policy Council

Jan 2021Dec 2022 · 1 yr 11 mos

  • The Advocacy and Policy Council advises leadership and Board of Directors on critical areas for AHIMA’s strategic engagement in advocacy and public policy that align with our mission and vision. As Chair, I bring policy issues forward for discussion, contribute to AHIMA's response to policy proposals, participate in policy position development, meet with legislators on issues related to health information management & technology.

Briljent

Principal - State & Federal Public Policy Health Information Technology

Aug 2018Sep 2023 · 5 yrs 1 mo · Indianapolis, Indiana Area

  • Developing governance and strategies for Federal and State Health Agencies and Health Information Exchanges. On a quest to connect diverse data sources to create efficiencies and improve lives by providing interoperability of complete and accurate data for clinical, social, and financial decision making.
  • Lead discovery activities with government, technical, and clinical stakeholders to assess the current state of health information sharing across the domains of information quality, privacy & security, data governance, stakeholder governance, workflow, and sustainability planning. Provide recommendations for improvement across each dimension.
Governmental AffairsInformation GovernanceCross Functional Relationship BuildingStakeholder EngagementStrategic PlanningPublic Policy+1

Onebridge (formerly smartit)

Client Services Director

Mar 2018Aug 2018 · 5 mos · Greater Indianapolis

  • As a Client Services Director at Onebridge, I sought opportunities to improve processes, technology, and policy while delivering superior service to my projects.
  • PROJECT: Health Information Exchange (HIE) Project Manager, State of Indiana Family and Social Services Administration. Assessment and planning to improve delivery of care for Hoosiers by redefining delivery of information.

Indiana health information management association

President

Jul 2017Dec 2018 · 1 yr 5 mos

  • Indiana representative in the AHIMA House of Delegates. Reviewer/Contributor for Journal of AHIMA Practice Briefs. AHIMA IHE HIM Standards task force

Sd clark consulting

President

Jun 2017Present · 8 yrs 9 mos

  • Government relations fractional executive.
  • Data and workflow evaluation of population health technology for employee health and wellness.
  • Implementation and maximization of Quality Payment Programs. Conduct assessments on technology and organizational readiness for incentive programs. Create roadmaps for transition to Alternative Payer Models and Value Based Care
  • Advisor - EHR documentation improvement and practice transformation
  • HIPAA Privacy and Security risk analyses oversight. Create mitigation strategies. Conduct HIPAA Privacy and Security policy gap analyses and facilitate policy implementation. Create policies for HITRUST certification
  • Speaker:
  • Medicare Merit-Based Incentive Payment System (MIPS, MACRA) for Kentucky Health Information Management Association, Indiana Health Information Management Association, and Healthcare Financial Management Association, Indiana Security & Privacy Network
  • Population Health & Technology for Association of American Diabetic Educators Board of Directors
Governmental AffairsGovernment RelationsQuality Payment Programs

Indiana himss chapter

Secretary

Jul 2015Jun 2017 · 1 yr 11 mos

Ehealthcare consulting

Health Information Technology Solutions Executive

Mar 2015Mar 2017 · 2 yrs · Fishers, IN

  • Created health information technology solutions to improve compliance, efficiency, data integrity, revenue, along with patient and staff satisfaction for acute, ambulatory, and managed care health organizations. Managing client satisfaction by offering solutions tailored for individual healthcare organization needs. Service development and execution for MIPS readiness.

Eskenazi health

Consultant - Health Information Technology, Meaningful Use

Oct 2014Mar 2015 · 5 mos · Greater Indianapolis

  • Project management: Patient portal implementation, ED to admit medication reconciliation improvement. Ambulatory meaningful use regulatory consulting,

Cspring

Consultant

Jun 2013Mar 2015 · 1 yr 9 mos · Greater Indianapolis

  • Software implementation, data management and regulatory compliance. Projects include:
  • IU Health Cerner implementation. Project manager to Implement Cerner ambulatory for multi-site, multi-specialty surgery group.Managed resources, schedule, team, stakeholders, budget, and oversight of network and infrastructure sub-project.Assisted with clinical workflow redesign and user support.
  • Indiana Office of Technology Case Management requirements and workflow assessment. Conducted interviews of staff with 8 agencies within the Indiana State government to identify cross-functional requirements and map current-state workflows in preparation for system design and business process re-engineering.
  • Eskenazi Health project management: Patient portal implementation, ED to admit medication reconciliation improvement. Ambulatory meaningful use regulatory consulting,

Indiana university health

Project Manager

Jun 2013Dec 2013 · 6 mos · Greater Indianapolis

  • Consultant - Ambulatory Cerner PowerChart Implementation.

Hctec

Informatics Management Director [Community Health Systems]

Apr 2013Jun 2013 · 2 mos · National

  • Clinview Physician Portal and Cerner Power Chart implementation. Trainer and specialist.

Sycamore springs

HIM Consultant

Jan 2012May 2012 · 4 mos · Lafayette, Indiana Metropolitan Area

  • Inpatient psychiatric/Substance Use Disorder (SUD) facility.

Purdue healthcare advisors

Project Manager

Aug 2010Apr 2013 · 2 yrs 8 mos · West Lafayette, IN

  • Meaningful Use Expert, Workflow Redesign, EHR Implementation Consultant, Project Management, Lean Training, PCMH Consultant

Purdue university student health center

Health Information Management Director

Jan 2004Jan 2010 · 6 yrs · West Lafayette, IN

  • HIPAA Privacy Officer for integrated care setting.
  • Oversight of patient registration/access, document management, release of information, and immunization compliance.
  • Supervised up to 30 staff.
  • EHR implementation project manager.
  • Business continuation/Disaster recovery

Midland management

Provider Relations Specialist, Quality Improvement Coordinator

Jun 2000Oct 2002 · 2 yrs 4 mos · Greater Rockford Area

  • Independent physician association administrator of capitated health plans. Provider office liaison/trainer, credentialing, chart audits for quality data on high priority conditions and HEDIS, URAC accreditation project manager.

Sherman hospital

Administrative Assistant

Jan 1998Jan 2000 · 2 yrs

  • PHO executive assistant. Coordinated all Board and Committee meetings. Maintained accounting records. Distributed capitation payments to provider members.

Education

Northern Illinois University

BS — Health Administration

Jan 1994Jan 1997

Vincennes University

AS — Health Information Managment Technology

Jan 2005Jan 2011

Rock Falls Township High School

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