Dr.Rakshith Maben.CEng ,DBA ,PD,MBA,FMP,CIWFM,MBICSc,SRMP

CEO

Doha, Qatar20 yrs 7 mos experience

Key Highlights

  • 20 years of global facilities management experience.
  • Expert in integrated facilities and project management.
  • Proven track record in operational excellence and cost optimization.
Stackforce AI infers this person is a Facilities Management expert with extensive experience in operational leadership and project execution.

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Skills

Core Skills

Facilities ManagementLeadership

Other Skills

Facilities OperationsProject ManagementVendor ManagementOperational ExcellenceFacility Management (FM)Top managementTime ManagementProcurementLean WarehousingBusiness DevelopmentAgile MethodologiesData MigrationRisk AssessmentRecords ManagementPreventive Maintenance

About

Doctorate in Facilities Management with 20 years of core experience in Facilities, Maintenance function with certification of FMP*, CIWFM*, SRMP* (Country & Regional Level), MBICSc*. Enterprising Integrated Facility Management, MEP Services, EHMS, Projects professional offering a distinguished in leadership roles in managing and exciting wide range of activities entailing hospitality infrastructure Projects, Procurement and Facility Management, Strategic Planning, Operations of building equipment's. Consummate Professional with established professional credibility in the areas Purchase and Procurement, Vendor Management, Logistics, AMC and Contracts Management, Resource planning and Optimization of various infrastructure costs considering company's standards. Widely experienced in effective resource management - Power, Water, Waste, etc. Playing a key role in Property Management, General Administration, HSE, Travel, Stationary, and Inventory, Asset Management, and Energy management, Waste Management, Housekeeping and SOP's. 🔰 Core competencies 》》》 ■ Leadership ■ Integrated Facilities Management ■ Maintenance Management ■ Risk Management ■ Asset Management ■ Team Management ■ Maintenance operations ■ Engineering Services ■ MEP Technical Services ■ General Administration ■ Housekeeping, Energy Management ■ Waste Management ■ Spare-part Management ■ Shopping malls Facilities operations Management ■ Transportation, stationary ■ Procurement Professional Certifications :- Certified FMP® Certified Facilities Management Professional. Certified Procurement and Logistics (CPL) Certified SRMP* (Security Risk Management Professional ) - Regional and Country Level. Certified Core Humanitarian* SRME - Security Risk Management Essential CBIFM - Certified Senior Professional of British Institute of Facilities Management. MBICSc - Member of British Institute of Cleaning Science. FInstLM - Fellow of the Institute of Leadership FCMI - Fellow of the Chartered Management Institute IOSH MS - Managing Safely certified from Institution of Occupational Safety and Health Awards: Indian Achievers' Award 2021 https://www.iafindia.com/mr-rakshith-maben/ - Dr. Rakshit Maben FMP, CIWFM,MBICSc,SRMP, FInstLM,FCMI. Open to opportunities(Non Profit ) that uplift and empower communities.

Experience

Confidential global company

Head Facilities and Projects _GCC_ New Markets

Nov 2025Present · 4 mos · Doha, Qatar

Zepto

Director - Project and Facilities Expansions Corporate .

Aug 2024Nov 2025 · 1 yr 3 mos · On-site

  • Associate Director – Infrastructure Facilities & Special Projects | Zepto
  • Scope of Operations:
  • 🏬 1,200+ Dark Stores | ☕ 800+ Zepto Cafés | 🏢 Corporate Offices & Mother Hubs across India
  • As part of the corporate leadership team, I lead Infrastructure Facilities & Special Projects, ensuring seamless operations, compliance, and service excellence across India’s fastest-growing quick-commerce network.
  • Key Highlights & Achievements
  • 1. Facilities Organization Setup: Built the Facilities function from scratch , including hiring, team structure, governance frameworks, and SOP implementation at the corporate level.
  • 2. SOP & Process Implementation: Developed and rolled out Standard Operating Procedures for preventive maintenance, vendor management, audits, and service delivery, ensuring consistency across 1200+ sites.
  • 3. Centralized Helpdesk & RCA System: Designed and implemented a centralized Helpdesk Module for issue tracking, trend monitoring, and automated Root Cause Analysis, reducing turnaround time and improving accountability.
  • 4. Facilities Commercial Function: Established a dedicated Facilities Commercial Department to manage:
  • Expense tracking and budget control
  • Vendor cost audits and optimization
  • Network-wide cost-saving initiatives
  • 5. Operational Excellence:
  • Achieved **95% SLA compliance**, improving service reliability and user experience.
  • Reduced customer complaints by 90% through proactive issue resolution and feedback monitoring.
  • Conducted quarterly business reviews with FM partners to align services with expectations.
  • 6. Cost Optimization & Strategic Projects:
  • Rolled out a PAN-India High-Speed Diesel (HSD) Delivery Model, achieving major fuel cost savings.
  • Implemented a Water Jar Delivery Model , ensuring hygiene and reliable service.
  • Executed Earthing works for 500+ Cafés and Dark Stores, ensuring safety and compliance.
LeadershipFacilities OperationsProject ManagementVendor ManagementOperational ExcellenceFacilities Management

Cafe coffee day

Head BD and Facilities operation _ Pan India

Sep 2023Aug 2024 · 11 mos · India

  • As the head of Facilities Management, Breakdown Maintenance, Repair and Maintenance, and Safety for a pan-India operation, I oversaw 579 Cafe's and 230 express Outlets. I established a robust documentation process to meticulously track expenses, allowing for aggressive budget monitoring and control, ensuring that facilities expenses were maintained with precision.
  • In my role, I spearheaded renovations and refurbishments, meticulously planning and executing facilities management to uphold the highest standards of customer satisfaction for Café Coffee Day outlets. My leadership not only fostered efficiency but also inspired a commitment to excellence throughout the organization.
Facility Management (FM)LeadershipTop managementFacilities Management

Landmark arabia

Head of Facilities _Administration & Safety - OMAN

Jul 2016Aug 2023 · 7 yrs 1 mo · Masqaţ, Oman · On-site

  • Was head Facilities Management of 3.5 Msft Landmark Group 110 outlets, 3 shopping malls , logistics and office in Oman.
  • Was lead team of 150+ Technical, security, House keeping, Administration and safety team and also outsourced manpower for soft services.
  • Implemented IFM across oman to ensure cost efficiency and productivity.
  • Ensured facilities management in top standards to maintain all facets of Customer satisfaction, hygiene and also the top end services.
  • Implemented daily meetings, TAT monitoring and also KPI for service providers to make sure that are followed and delivered.
  • Responsible for SETTING all the FM Agreement , SLA,SOW,Service specifications and also the documentation process are maintained in a high standards of PR,RFQ, PO,GRN , BPA are maintained and documented for end to end internal and external Audits.
Vendor ManagementFacility Management (FM)LeadershipTime ManagementFacilities Management

Billionsmiles hospitality pvt ltd

Country Head Projects and Facilities(Planning ~Design & Execution)_ INDIA

Jun 2013Jun 2016 · 3 yrs · Bengaluru, Karnataka, India · On-site

  • Led the vision and execution for Up South, Bon South, South Indies, Upsouth Express, and Billionsmiles catering outlets across India. With unwavering dedication, I managed every facet of project planning and facilities, prioritizing hygiene, customer satisfaction, and cost efficiency. My commitment to excellence transformed each outlet into a benchmark of quality and service.
Vendor ManagementFacility Management (FM)LeadershipTime ManagementFacilities Management

Yum! brands

Facility Operations Incharge - K&K

Sep 2008May 2013 · 4 yrs 8 mos

  • Managed KFC and Taco Bell outlets in Karnataka & Kerala region .
  • Led facility management services to ensure top-notch service standards within set priorities.
  • Implemented a QSR format that prioritised turnaround time (TAT), conducting daily dashboard meetings with the team to monitor performance and ensure seamless service delivery with customer satisfaction.
Vendor ManagementFacility Management (FM)LeadershipTime ManagementFacilities Management

Secure meters limited

Senior Facility Engineer_K&K

May 2005Aug 2008 · 3 yrs 3 mos

  • Led energy meter services and new projects across Karnataka and Kerala for key power companies, including KEB, KPTCL, KPCL, BESCOM,MESCOM,HESCOM,GESCOM, CESC, and KSEB.
  • Collaborated with industry giants like ABB, BHEL, and HAL to ensure optimal service delivery and efficiency.
Vendor ManagementFacility Management (FM)LeadershipTime ManagementFacilities Management

Education

Indian Institute of Management, Kozhikode

Strategic Management — Post graduation Program/ Executive Management Development Program

Jan 2019Dec 2019

East Bridge University

Doctor of Business Administration (Academic research).

European International University - Paris (Official)

Doctoral degree ( PD ) in Facilities Management

International Facilities Management Association - IFMA US

FMP® [Facility Management Professional ] - Professional Accreditation — Facilities Management Professional

Jan 2018Jan 2019

ASU Next Generation Service Corps

Certified — Crisis/Emergency/Disaster Management

Sep 2023Jan 2024

Academy europe

Certification — Strategic Management and Top leadership

Sep 2023Feb 2024

International Federation of Red Cross and Red Crescent Societies

Certified — Stay Safe 2.0 Global Edition: Level 3 - Security for Managers

Jan 2024Feb 2024

MBA in project management

Masters degree in Project Management

Indian Institution of Engineers

Bachelor's Degree — Electrical and Electronics Engineering

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