Harsh Chopra

CEO

Gurugram, Haryana, India21 yrs 6 mos experience

Key Highlights

15 years of experience in F&B operations.
Expert in training and development.
Proven track record in cost control measures.

Stackforce AI infers this person is a seasoned professional in the Food & Beverage industry with a focus on operations and training.

Contact

Skills

Other Skills

TrainingsFood & BeverageRestaurant ManagementOperations ManagementMISHospitality ManagementPre-openingHospitality IndustryHospitalityRestaurantsEmployee Learning & DevelopmentCustomer ServiceNew Restaurant OpeningsStore ManagementFood Preparation

About

A dynamic, result-oriented professional with around 15 years of experience in F & B Operations and Trainings with Pizza Hut, Pizza Express and Haldirams,. Proficient developing people skills and managing daily restaurant operations entailing staffing, controlling food & beverage cost, maintaining inventory process and upkeep of restaurant within the set budget. Adept at providing service operations; understanding clients’ requirements and providing services accordingly. Leading teams to ensure the accomplishment of service deliverables. Resourceful at evolving effective procedures, establishing service standards, and operational policies with proven ability in reducing operational costs through effective cost control measures. Possess a focused, customer-oriented approach with excellent relationship management skills and efficiency in dealing with clients across the industries. Ability to lead, mentor & motivate the team. Keen planner & strategist with a detailed oriented approach.

Experience

Om sweets & snacks

Deputy General Manager - Operation and Learning & Development

May 2023 – Present · 2 yrs 10 mos · Gurugram, Haryana, India · On-site

Chaayos

Manager - Operations and Training

Jan 2023 – Sep 2023 · 8 mos · India · On-site

Om sweets pvt. ltd.

AGM - Training & Development

Oct 2020 – Jan 2023 · 2 yrs 3 mos · Gurugram, Haryana, India

Operations Excellence & People Development

Haldiram innovation & training centre

Manager - Learning & Development

Sep 2016 – Oct 2020 · 4 yrs 1 mo · Noida

Haldiram marketing pvt. ltd

2 roles

Manager - Training

Feb 2013 – Oct 2020 · 7 yrs 8 mos · Delhi - Mathura Road

Training & Development

Manager- Retail Operations

Feb 2010 – Jun 2012 · 2 yrs 4 mos · Delhi- Mathura Road

Hireing Business Professionals, Banquet Operations, Fine Dine Operations, Sales, Business Development,CRM, Quality Assurance, P&L, Vendor Development, Sales Promotions, Events, Live Shows, managing Bar relations

Pizza express india

2 roles

Restaurant Manager

Apr 2009 – Jan 2010 · 9 mos

Managing the Sales, Business Development,CRM, Quality Assurance, P&L, Vendor Development, Sales Promotions, Events, Live Shows, managing Bar relations

Restaurant Manager

Jan 2008 – Mar 2009 · 1 yr 2 mos

Managing the Sales, Business Development,CRM, Quality Assurance, P&L, Vendor Development, Sales Promotions, Events, Live Shows, managing Bar relations