Scarlett Michanco

CTO

Boston, Massachusetts, United States8 yrs 6 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Award-winning AI Solutions Architect with 13+ years of experience.
  • Expert in AI-powered Contact Center architecture and deployment.
  • Proven track record of delivering high-impact AI solutions.
Stackforce AI infers this person is a SaaS-focused AI Solutions Architect with expertise in cloud and mobile technologies.

Contact

Skills

Core Skills

Cloud ArchitectureAi DevelopmentMobile DevelopmentCloud InfrastructureProject ManagementSoftware EngineeringData ManagementWeb DevelopmentContent Management

Other Skills

AWS LambdaAPI GatewayOpenAI’s Real-time APIPostgreSQLDynamoDBFastAPIAWS CDKTerraformPandasNumPyFlutterFirebaseGCPAnalyticsCI/CD

About

Award-Winning AI Solutions Architect | 13+ Years Driving Digital Transformation in AI Contact Centers, Cloud Architecture, and Innovation I am an award-winning engineer and solutions architect specializing in prototyping innovative solutions and tackling the most complex challenges across the tech stack. My current focus is engineering the next generation of AI-powered Contact Centers. As part of a boutique solutions firm, I leverage a combined 50 years of expertise in design and deployment, offering comprehensive cloud services and expert support to ensure seamless migrations and successful platform deployments. Core Specializations & Impact Areas: AI Contact Center Architecture: Designing and deploying cutting-edge AI (including Virtual Agents) within major Contact Center platforms (Zoom, Vonage, Nextivia). Deep Systems Engineering: Advanced DevOps, Custom API Development, and building resilient Connected Systems Architecture. Innovative Modeling: Utilizing Digital Twins and Clones for risk-free system optimization and accelerated deployment. Generative AI & Emerging Tech: 13+ years driving breakthroughs in Generative AI, Full Stack, Cloud (GCP, AWS, Azure), and immersive technologies (AR/VR). High-Impact Results: Delivered significant value and technical breakthroughs at organizations including LexisNexis, Wayfair, and more. Let’s connect to explore how I can bring this specialized knowledge and technical efficiency to solve your most pressing challenges. Technical Expertise Snapshot (Keywords): Front-End/Full Stack: JavaScript, TypeScript, React, Angular, Vue, Node, WebGL, WebGPU, WebAssembly (WASM), Shaders. Back-End/Data: Python (Pytorch, NumPy, SciPy, Tensorflow), Mongo, Postgres, CassandraDB, CouchDB, Redis, Neo4J, MySQL, ORM's. Cloud/DevOps: GCP, AWS, Azure, Lambda Cloud, Firebase, Databricks, DataDog, Agile, Scrum. Mobile/Immersive: Kotlin, Swift, React Native, Flutter/Dart, Unity/Unreal, ARKit, ARCore, Snap Lens Studio. Emerging: Blockchain (Avalanche), Web3.js, Go.

Experience

Pwc

Lead AI Architect

Jan 2026Present · 2 mos · Boston, Massachusetts, United States · Remote

575 the technologist

AI Integration Architect.

Aug 2025Jan 2026 · 5 mos · Boston, Massachusetts, United States · Remote

Modality

Principal AI Engineer

Dec 2024Mar 2025 · 3 mos · Boston, Massachusetts, United States · Remote

  • Architected and developed a microservices-based AI system for healthcare and wellness workers, leveraging AWS Lambda for scalable, serverless computing.
  • Designed and implemented event-driven workflows using AWS Step Functions and API Gateway, ensuring efficient orchestration of AI-based services.
  • Integrated OpenAI’s Real-time API for dynamic legal document analysis, enabling high-performance, context-aware AI responses.
  • Led the migration of a PostgreSQL database to DynamoDB, utilizing PynamoDB for seamless conversion and optimized NoSQL data management.
  • Developed Python-based microservices with FastAPI, enabling high-performance, asynchronous processing for AI-driven insights.
  • Implemented cloud infrastructure using AWS CDK and Terraform, ensuring automated, scalable deployments with best security practices.
  • Optimized AI model inference pipelines using AWS Lambda, Step Functions, and distributed processing techniques to reduce latency and cost.
  • Utilized Pandas and NumPy for feature engineering, preprocessing, and efficient in-memory data transformations across services.
  • Designed MLOps workflows to enable continuous integration and deployment (CI/CD) of AI models in production.
AWS LambdaAPI GatewayOpenAI’s Real-time APIPostgreSQLDynamoDBFastAPI+6

Stealth startup

Lead Flutter Engineer

Nov 2024Mar 2025 · 4 mos · United States · Remote

  • Led the end-to-end development of a Flutter-based mobile application for an LGBT events platform, integrating Firebase for real-time data sync and user authentication.
  • Designed and implemented geo-location features for event discovery, ensuring seamless user experience and performance optimization.
  • Developed and deployed cloud-based solutions using Google Cloud Platform (GCP) for scalable infrastructure, analytics, and push notifications.
  • Integrated advanced analytics and user engagement tracking, leveraging Firebase Analytics and Google BigQuery to drive data-informed product decisions.
  • Oversaw all CTO-level technical decisions, including architecture, infrastructure, and security best practices to ensure a robust and scalable platform.
  • Managed codebase, CI/CD pipelines, and App Store/Google Play submission processes, ensuring timely delivery of MVP and subsequent updates.
FlutterFirebaseGCPAnalyticsCI/CDMobile Development+1

Vink software

Principal AI Consulting Engineer

Jul 2024Oct 2024 · 3 mos · Boston, Massachusetts, United States · Remote

  • Led the development of an MVP for a legal-focused LLM, specializing in detecting code theft and patent infringement across digital documents and GitHub repositories.
  • Provided expertise in Generative AI, integrating models such as Llama 3.1, Phi 3, and Mistral into a comprehensive solution deployed on Lambda Cloud, Kubernetes, and Docker.
  • Developed Python and Node.js microservices to support efficient model deployment, and created visualizations using D3.js for better data representation.
  • Managed a global team of engineers, driving collaboration and ensuring the successful delivery of the MVP for funding stages.
Generative AIPythonNode.jsDockerKubernetesAI Development+1

Lexisnexis

AI/ML Engineer/Senior Software Engineer III

Dec 2022Jan 2024 · 1 yr 1 mo · Boston, Massachusetts, United States · Remote

  • Led training and deployment of deep neural networks, optimizing model performance with 50% improvements in segmentation detection of building/home interiors.
  • Developed Gen AI/LLM-powered home property inspection tool using React Native, Python, C++, Tensorflow, and GCP.
  • Managed product development of native iOS/Android(Swift/Kotlin) camera and computer vision modules and their integration into React Native SDK.
  • Built custom native camera modules(ARKit/ARCore/OpenCV) for iOS and Android devices to create 3D maps of home interiors for insurance claim decisions.
Deep Neural NetworksReact NativePythonC++TensorFlowAI Development+1

Wayfair

AR/VR/XR Mobile Automation Engineer, Software Engineer

Jul 2019Jun 2022 · 2 yrs 11 mos · Boston, Massachusetts

Computer VisionTest AutomationNatural Language Processing (NLP)Software EngineeringAI Development

Vynyl

Software Engineer

Aug 2015Jul 2019 · 3 yrs 11 mos · Boise, Idaho Area

Computer VisionTest AutomationNatural Language Processing (NLP)Software EngineeringAI Development

Treefort music fest

Web Team Intern

Oct 2014Mar 2015 · 5 mos · Boise, Idaho Area

  • Developed interactive web forms using JavaScript, PHP, and Google Analytics to streamline the application process for visitors attending the festival.
  • Implemented user-friendly interfaces to facilitate talent outreach, showcasing local businesses and job opportunities in Boise.
  • Contributed to the city's talent acquisition efforts by enhancing engagement and attracting professionals to the region through festival events.
WordPressJavaScriptGoogle AnalyticsWeb DevelopmentContent Management

Boise state university

Associate Web Developer

Nov 2012Apr 2015 · 2 yrs 5 mos

  • Managed and developed new sub-sites within the primary WordPress installation, supporting various departments and initiatives.
  • Designed and implemented custom form applications integrated with Adobe design suites to automate the creation of digital and print media for student organizations using ActionScript, XML, JavaScript, and PHP.
  • Oversaw product listings, sales management, and updates for the e-commerce platform Broncoshop.com.
  • Developed custom WordPress jQuery plugins to parse RSS feeds, enabling live updates of state and local river flow data for the University Rec Center’s rafting rental information.
PostgreSQLAugmented Reality (AR)Node.jsAnalyticsSoftware EngineeringData Management

Education

Boise State University

Bachelor of Business Administration (BBA) — Information Technology Management

Jan 2011Jan 2015

Northern Virginia Community College

Career Studies Certificate — Business Management - Business Information Technology

Jan 2010Jan 2011

Boise State University

Bachelor of Business Administration - BBA — Information Technology

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