Mohamed Shahad

Operations Associate

United Arab Emirates13 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 10 years in logistics and inventory management.
Expert in WMS, ERP, and operational efficiency.
Proven track record in customer satisfaction and sales.

Stackforce AI infers this person is a Logistics and Inventory Management professional with expertise in Retail and Electronics sectors.

Contact

Skills

Core Skills

Logistics/distribution ManagementInventory ManagementLogistics CoordinationSales ManagementCustomer ServiceFreight ForwardingLogistics Management

Other Skills

LogisticsOperational EfficiencyWMSERPETMShipping Data ManagementCustoms ClearanceProduct KnowledgeOrder ManagementFreight DocumentationCustoms DocumentationShipping ComplianceRecord MaintenanceSales SupportCustomer Assistance

About

Logistics/Distribution and Inventory management Professional with over 10 years of experience in the Namely High End Premium brands in Retail & Electronics Sectors in the UAE. I began my career as a Sales Representative at Jumbo Electronics, where I developed a strong foundation in Customer Service, Product Knowledge, and High-Volume Sales. I later joined Pan Home, a leading Furniture Retailer, where I advanced from Sales Representative to Distribution/Inventory/ Auditing, and eventually to Inventory Controller. Throughout my career, I’ve gained extensive skills in Logistics/Distribution inventory Management, Inventory Auditing, Loss Prevention, and Operational Efficiency. I'm passionate about Delivering Accurate, Efficient Inventory Systems WMS/ERP/ETM & Exceptional Customer Experiences in Retail & Logistics Environments.

Experience

Pan home

3 roles

Inventory Controller UAE/OMAN/QATAR/KSA

Promoted

Sep 2018 – Present · 7 yrs 6 mos

Oversaw stock levels across warehouse and showroom to ensure accuracy and availability.
Performed regular inventory checks and resolved discrepancies.
Worked with procurement and sales to forecast demand and optimize stock.
Maintained item records and reports using inventory management systems(WMS/ERP/ETM).
Improved inventory processes to reduce shrinkage and boost efficiency.

Inventory ManagementLogisticsOperational EfficiencyWMSERPETM+1

Logistics Coordinator

Promoted

Jul 2017 – Sep 2018 · 1 yr 2 mos

Review new orders and issue purchase requests.
Liaise with vendors for collection schedules and prepare all necessary documentation.
Input shipping data into ERP/WMS—aided by tools like Excel and SAP.
Monitor shipment status and alert stakeholders of any delays.
Return or damage claims handling, customs clearances, and logistics auditing.
Weekly/monthly coordination with warehouse to reconcile inventory and project delivery milestones.

Logistics CoordinationERPWMSShipping Data ManagementCustoms ClearanceInventory Management

Senior Sales Representative

Nov 2015 – Jul 2017 · 1 yr 8 mos

Helped customers choose furniture suited to their style, space, and budget.
Shared product details, including materials, sizes, and customization options.
Managed orders, deliveries, and after-sales support for customer satisfaction.
Kept the showroom organized, clean, and visually appealing.
Worked with the team to reach sales targets and support promotions.

Customer ServiceSales ManagementProduct KnowledgeOrder Management

Apl logistics

Freight Forwarder

Aug 2014 – Nov 2015 · 1 yr 3 mos · Sri Lanka · On-site

Handled full-cycle freight documentation for import and export shipments via sea, air, and land. Prepared essential shipping documents, including Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, and customs documentation. Verified HS codes, Incoterms, and country-specific trade requirements for compliance with international shipping standards. Maintained accurate records of all shipping and freight documentation for audit and reference purposes.

Freight DocumentationCustoms DocumentationShipping ComplianceRecord MaintenanceFreight ForwardingLogistics Management

Aoc

Sales

Jun 2014 – Sep 2015 · 1 yr 3 mos · Dubai

Assisted customers in choosing electrical products with expert recommendations.
Maintained shelf organization, stock levels, and accurate product labeling.
Processed sales and handled daily cash reconciliation using POS systems.
Liaised with suppliers to ensure timely stock replenishment.
Offered basic technical support for small electrical appliances.

Sales SupportCustomer AssistanceProduct LabelingCash ReconciliationSales ManagementCustomer Service

Jumbo group

Sales Representative

Apr 2012 – Apr 2014 · 2 yrs · United Arab Emirates · On-site

Delivered excellent customer service by understanding customer needs and recommending suitable electronics products. Achieved and consistently exceeded monthly and quarterly sales targets through upselling, cross-selling, and strong product knowledge. Maintained up-to-date knowledge of the latest technology trends, product launches, and brand promotions. Worked closely with inventory and merchandising teams to ensure proper stock levels and product displays. Assisted in visual merchandising by setting up displays and organizing promotional campaigns within the store.

Customer ServiceSalesProduct KnowledgeSales Management