Jan 2014 – Jan 2015 · 1 yr · Gurgaon, India

• Responsible for entire Reverse warehouse operations.
• Product Validation of customer returns/undelivered shipments and their classification in to good and bad inventory.
• Development of Product Validation norms for various categories to ensure best classification into various categories as Damaged, Non Damaged, Supplier Return, Fraud, Miss Shipment, Refurbishment etc.
• Coordination with Tech team for development of ERP for Product Validation system.
• Returns Inventory Management to ensure material integrity.
• Setup of refinishing facility for apparel and Footwear in RC to increase reinventorization of customer return.
• Liquidation of return inventory (which cannot be added back to fresh stocks) to get best capital realization.
• Issue resolution of QC reject items during incoming inspection through interaction with Catalog and BD teams to improve realization.
• Reinventorization through idea generation and product optimization (Saved 2 Crore through optimization across categories in last three month).
• Work with vendors to resolve quality issues and improve packaging standards.
• Study reasons for customer return and their validation. Also provide necessary inputs to Business development team for improvements in product and action on vendor.

Oct 2013 – Feb 2014 · 4 mos · Dubai, United Arab Emirates

• Managing the entire warehouse operations (Inward bound, Inventory, Outbound)
• Monitoring and ensuring the quality, quantity and efficiency of the movement and storage of good /materials.
• To check emails and Xpert for the dispatching orders of the day.
• Internal audit of all Inwards and Outwards transaction, Stock transfer.
• Co-ordination with Transporters for timely arrival of consignments.
• To ensure that the unloading is being done as per the safety norms and then the material been stored in their respective location as per the stacking norms available on the sets.
• To ensure that the data is updated correctly in X pert and GRN is prepared.
• To monitor that all the inward documents are maintained date wise and properly filed.
• Maintaining the FIFO, LIFO systems & working as per Company SOP.
• To monitor that all the pick slips are printed and been handed over the outward supervisors i.e. local and stock transfers deliveries to plan for the dispatches for the day.
• On receipt of communication from customer or sales team for rejection/ sales return then the same should be intimated to concerned sales personnel and respective manager in writing for formal approval for next course of action.

Jan 2012 – Jan 2013 · 1 yr · Gurgaon, India

• To handle Toner category billing in Pan India.
• Responsible for establishing demand plan accuracy and supply plan accuracy across all product line.
• Develops and maintains order management plans for key customers include price approvals, material arrangements and PO requisitions.
• Coordinates Pan India Samsung warehouse for delivery schedules and other supply chain activities.
• Analyzing and preparing MIS reports for top Management on Sales & Product Positioning.
• Coordination with National Distributors for stock availability and orders loading.
• To provide EDD (Expected delivery date) to Disty according stock allocation and billing.
• Co-ordinate with logistics, Product team for effective inventory management and plan liquidation.
• Ensuring inventory accuracy for value/location/count.
• Stock Report to be sent all the respective HO members, Regions, National Distributors.
• Disty order status report to all National Distributors & all the regions (RM +SCM Person+ ASM)

Jan 2007 – Jan 2012 · 5 yrs · delhi ncr, agra

• Ensuring inventory accuracy for value/location/count.
• Responsible for material Inward>Inventory>Issuing>Invoicing >Dispatches>Distribution.
• Ensuring inward the material with verifying the material with documents/invoice &PO.
• Ensuring inward material staging as per staging norms in inventory area.
• Maintain bin cards for every item.
• Responsible for monthly Physical stock count with customer and preparing report of stock reconciliation.
• Handling material issuing in shop floor with maintaining FIFO,LIFO & FEFO.
• Responsible for vehicle placement as per dispatch plan.
• Kaizen Implementation for Efficiency increase and Resolution of Problems.
• Kan-ban , JIT & 5S Implementation .
• Arranging picking as per pick list and dispatch to distribution center as per customer plan.
• Focus on Damage & theft free percentage and on time distribution at depot within timeline.
• Responsible for vehicles placement on doc as per requirement and ensure no damages in floor and roof of vehicles.
• Deliver with delight for 100% customer satisfaction.
• Ensure daily dispatch targets are achieved and improve service levels by keeping pending orders at min. level
• All expiry and dad products we booked into in the SAP Consumption with approval of DGM and segregate that stock from fresh/ Good Merchandise & for Product which can be out ward to the vendor.
• Ensuring quality packaging to prevent goods from getting damaged in transit & merchandise stacked in a suitable manner for reducing damage.
• Regular & Non Regular revenue items filled in NSM requisition slip on requirement basis.
• The documentation of vendor return damage & expiry recorded in the vendor returns register updated on daily basis.
• Leading, training and monitoring the performance of team members.
• Provide Monthly Business Performance Report to the Operation Manager and other Functional Managers.

Jan 2006 – Jan 2007 · 1 yr · Agra Area, India

• Co-Ordinate with transporters to deliver the Material in time and good condition.
• Inward and outward movements of products.
• Maintain the index Inward register and outward register on daily basis.
• Maintain the weekly MIS reports of In warding and out warding system.
• update of material management system to maintain an accurate status of all materials
• Making the location and arrange the stock as location wise
• Monitoring the goods for its Safety.
• Processing of fast receiving, picking, and moving of stock, Experience in physical stock verification.