Jun 2020 – Nov 2024 · 4 yrs 5 mos · Fort Walton Beach, Florida, United States · On-site

• As a front desk staff member at Workout Anytime, I played a crucial role in maintaining smooth daily operations, offering exceptional customer service and ensuring a welcoming environment for all members. My responsibilities included:
• Opening and Closing Operations: Managed opening and closing procedures, including unlocking/locking the facility, ensuring security and preparing the gym for daily operations.
• Membership Sales & Management: Assisted with membership sign-ups renewals, and inquiries, providing prospective members with detailed information and personalized service to boost enrollment.
• Customer Support & Fitness Guidance: Provided expert assistance to members regarding exercise techniques, equipment usage and fitness goals, contributing to a positive and supportive gym experience.
• Facility Maintenance: Regularly cleaned gym equipment, restocked supplies and sanitized restrooms to maintain high cleanliness standards and ensure a safe, comfortable environment for all members.
• Equipment Maintenance: Assisted with minor gym equipment repairs and maintenance, ensuring all machines were in optimal working condition for members.
• Sales & Drink Purchases: Managed retail transactions, including selling drinks and fitness products, while maintaining a well-stocked inventory.
• Staff Training: Trained and mentored new staff members, ensuring they were well-prepared to handle front desk operations and provide excellent customer service.
• Key Skills: Customer Service, Team Leadership, Facility Maintenance, Sales Management, Equipment Handling, Staff Training, Membership Management, Problem-Solving, Security and Safety Procedures

Oct 2019 – Mar 2020 · 5 mos · Fort Walton Beach, Florida, United States · On-site

• As a sales associate at Victoria’s Secret, I provided high-touch customer service while supporting daily store operations across sales, cashiering and merchandising. I assisted shoppers with product selection, fit guidance and styling, while actively promoting credit card sign-ups and driving apparel sales through personalized recommendations. I also operated the register, maintained store cleanliness and collaborated on floor set changes and visual displays to ensure an inviting, on-brand shopping environment. My role blended retail strategy with strong interpersonal skills to meet sales goals and elevate the customer experience.

Apr 2018 – Present · 7 yrs 11 mos · Pensacola Metropolitan Area · Remote

• As a freelance features writer for Inweekly, Pensacola’s independent alt-weekly, I pitch, report and write longform stories that spotlight Gulf Coast creatives, entrepreneurs and community changemakers, as well as touring musicians. My work focuses on arts and culture, music, lifestyle and local impact—always with a narrative-driven, voice-forward approach.
• I conduct in-depth interviews, develop original story concepts and craft editorial content that aligns with print strategies. With a strong foundation in journalism and a passion for storytelling, I deliver content that informs, inspires and elevates regional voices.
• Key skills: feature writing, arts and culture reporting, editorial content creation, digital storytelling, longform journalism, interviewing, lifestyle writing, local news coverage, freelance journalism.

Jun 2016 – Apr 2022 · 5 yrs 10 mos · Crestview-Fort Walton Beach-Destin Area · On-site

• My favorite newsroom project—and proudly, my brainchild—was the DN Concert Series, a live-streamed newsroom concert series I modeled after NPR’s Tiny Desk Concerts. I launched and led the series from the ground up at the Northwest Florida Daily News, spotlighting local and national artists in an intimate newsroom setting. I handled everything from booking talent to producing the livestreams and hosting on camera. The result: a high-engagement, multimedia series that blended music journalism, storytelling and social media in one seamless package.
• As the Features Reporter, I covered a wide range of beats—front page, local news, faith, lifestyle, and food—writing enterprise stories and profiles that elevated community voices and often landed on A1. Often called “the tearjerker,” I had a knack for turning local moments into must-read features.
• In addition, I produced and curated content for Day & Night, our weekly entertainment magazine, led social media strategy to grow our digital audience, managed page design for visual storytelling and co-hosted a weekly entertainment podcast. Whether I’m writing, designing or stepping in front of the camera, I create content that informs, entertains and connects.

Dec 2015 – May 2016 · 5 mos · Stillwater, OK · On-site

• As entertainment editor, I led a team of 20 writers, assigning and managing content that delivered fresh, engaging coverage across print and digital platforms. I published daily entertainment stories using the TownNews CMS, ensuring timely updates and a consistent online presence. I also collaborated on page layout and design, contributing to the visual presentation of our coverage and helping bring entertainment stories to life in both print and web formats.

Aug 2015 – Dec 2015 · 4 mos · Stillwater, OK · On-site

• As Social Media Manager for the O'Colly, Oklahoma State University's student newspaper, I managed the publication’s presence across Twitter, Facebook, Instagram, Periscope and Snapchat. I tailored platform-specific content to maximize engagement and reach, while developing and launching long-term social media strategies to strengthen brand identity and grow audience loyalty. My work helped modernize the O'Colly’s digital voice and establish consistent, effective communication across all channels.

Aug 2014 – May 2015 · 9 mos · Oklahoma State University · Remote

• As a freelance staff writer for Oklahoma State University’s student newspaper, the O’Colly, I reported and wrote stories for both the news and entertainment sections. I created timely, engaging content that connected with the student body and campus community, covering a range of topics from campus events to cultural features. My reporting balanced accuracy with voice, contributing to the paper’s mission of informing and entertaining its readers.

May 2015 – Oct 2015 · 5 mos · Oklahoma City Metropolitan Area · On-site

• As a full-time features intern, I covered the local arts scene and nonprofit community, writing human-centered stories that brought cultural impact and community initiatives to the forefront. I regularly contributed to Look at OKC, a biweekly entertainment publication, with coverage ranging from events to artist profiles. I also planned and managed fashion photo shoots for the weekly Life & Style section, overseeing everything from concept to execution to ensure visually compelling storytelling.

Jan 2014 – May 2015 · 1 yr 4 mos · Stillwater, OK · On-site

• As administrative assistant, I managed all internal and external communications for the church, ensuring clear, consistent messaging across multiple platforms. I edited and designed the biweekly newsletter, created and distributed weekly and biweekly email blasts and coordinated directly with church members to organize events and community projects. My role combined editorial precision with event coordination and digital communication, supporting the church’s outreach and engagement efforts.

Jan 2011 – Sep 2015 · 4 yrs 8 mos · On-site

• As a student assistant at Oklahoma State University's Edmon Low Library, I managed and reorganized the library’s extensive microfiche collection and supported the digitization of its historical map archive. I cataloged and shelved materials using the library’s call number systems, ensuring accuracy and accessibility. In addition to daily responsibilities, I trained new student assistants on library procedures, providing guidance on cataloging systems and organizational tasks to maintain operational efficiency.

Jan 2010 – Dec 2013 · 3 yrs 11 mos · Tulsa Metropolitan Area · On-site

• As a sales associate, I delivered personalized customer service by assisting shoppers with product selection, special requests and service needs—including handling custom orders and coordinating balloon arrangements at the balloon counter. I operated the front register, ensured efficient checkout experiences and maintained a friendly, solution-oriented environment on the sales floor. I also supported early-morning operations by unloading freight, restocking inventory and helping create clean, visually appealing displays that enhanced the overall shopping experience.