Sep 2020 – Feb 2023 · 2 yrs 5 mos

• Empower Sales and Pre-Sales teams in lead qualification by leveraging a deep understanding of key customer pain points.
• Take charge of initial phone or digital interactions with potential leads to ensure a strong first impression.
• Establish a comprehensive repository for impactful sales pitches, highlighting product features and benefits effectively.
• Proactively identify and pursue additional business development opportunities within customer organizations.
• Collaborate seamlessly with sales teams to ensure comprehensive coverage and advancement of business opportunities.
• Consistently achieve and surpass assigned targets for profitable sales growth across product lines, market areas, channels, or supported teams.
• Drive continuous improvement by analyzing data and generating insights to enhance sales and pre-sales processes.
• Bring a dynamic skill set and commitment to success to contribute effectively to a forward-thinking organization.

Sep 2020 – Dec 2021 · 1 yr 3 mos

• a) Providing comprehensive insights on the program they've chosen or expressed interest in.
• b) Offering guidance to students on learning methodologies and the unique advantages of BYJU’S.
• c) Coordinating and arranging scheduled demos or online meetings for prospects with our Academic Counsellors.
• d) Keeping essential information updated across various company platforms, such as CRM.
• e) Taking charge of establishing a reliable and high-quality qualified lead funnel for Academic Counsellors.
• Excited to contribute my skills in educational counseling and program promotion at an innovative and growth-focused organization.

Nov 2019 – Aug 2020 · 9 mos

• a) Providing information on the program selected or of interest to them.
• b) Guiding students on learning approaches and the advantages of BYJU’S.
• c) Scheduling demos or online meetings for prospects and securing immediate sales.
• d) Keeping pertinent information up-to-date on various company platforms, like CRM.
• e) Managing the creation of verified, high-quality leads and converting them into sales.

Nov 2016 – Nov 2017 · 1 yr

• Window installations
• In-store displays
• Interactive displays
• Point-of-sale displays
• Posters
• Price tickets
• Bank offers display
• Promotional / acrylic displays
• Store hygiene
• Product Display
• Proper Alignment

Nov 2016 – Nov 2017 · 1 yr

• 1-Handling customer queries and addressing complaints
• 2-Supervising pricing and stock control
• 3-Maximising profitability and establishing/achieving sales targets, including motivating staff
• 4-Ensuring compliance with health and safety legislation
• 5-Creating promotional materials and displays
• 6-Collaborating with head office

May 2016 – Nov 2019 · 3 yrs 6 mos

• 1-Recruitment, training, supervision, and performance appraisal of staff.
• 2-Budget management responsibilities.
• 3-Maintenance of statistical and financial records.
• 4-Addressing customer queries and handling complaints.
• 5-Oversight of pricing and stock control.
• 6-Maximizing profitability and establishing/meeting sales targets, with a focus on motivating staff.
• 7-Ensuring compliance with health and safety legislation.
• 8-Preparation of promotional materials and creation of displays.
• 9-Communication and coordination with head office.

Nov 2015 – Nov 2016 · 1 yr · Lucknow, Uttar Pradesh, India · On-site

• 1-Supervising salespeople, cashiers, shelf stockers, and other team members.
• 2-Managing financial aspects and developing an annual budget.
• 3-Maintaining records of expenditures, sales figures, and employee performance.
• 4-Assessing stock supply, availability, and profit margins.
• 5-Implementing strategies to prevent stock damages, theft, and wastage.
• 6-Monitoring shelf stocks, product displays, and overall store appearance.
• 7-Researching market trends and introducing products that align with customer preferences.
• 8-Addressing customer requests, comments, and complaints.
• 9-Motivating employees to reach targets.
• 10-Conducting training for new staff and organising work schedules.