Amogh Gupta

CEO

Dubai, United Arab Emirates7 yrs experience

Highly StableAI Enabled

Key Highlights

Secured major deals exceeding $1 million.
Developed COVID-19 chatbots for WHO.
Conducted AI Hackathon with 120+ AI Agents built.

Stackforce AI infers this person is a SaaS Product Management expert with a strong focus on AI and customer experience.

Contact

amoghiitd@gmail.com LinkedIn

Skills

Core Skills

Product ManagementProduct StrategyCustomer ExperiencePortfolio Optimization

Other Skills

Software as a Service (SaaS)Agile MethodologiesData AnalysisProject ManagementProduct DevelopmentPublic SpeakingTeam ManagementAIGo-to-market StrategyKPI TrackingScrumPortfolio ManagementSQLMATLABPowerBI

About

An enthusiastic learner having a knack for discipline and punctuality, which perhaps are ingrained in the personality from childhood being from Defence Forces background. Energetic & enterprising leader with a firm believer in Team Work. A very quick learner with a deterministic attitude and pro-active approach. Possess an innovative and analytical mindset. Strong multi-tasking ability as well as the ability to manage deadlines in a dynamic, fast-paced work environment. A product enthusiast, served ~5 years in product management role at Sprinklr (a B2B SaaS CXM platform) and a graduate from IIT Delhi (2019 Batch). Currently building UnifyApps where our goal is to supercharge an enterprise's existing technology tools by integrating them seamlessly using power of Generative AI.

Experience

Unifyapps

AVP Product & Growth

Aug 2024 – Present · 1 yr 7 mos · Dubai, United Arab Emirates · On-site

Key Wins:
Instrumental role in securing the first two $1Mn+ deals & helping land other Marque deals across Public Sector, Retail, GCC, BFSI, Healthcare, Telecom, Real Estate verticals
Strategic GTM Initiatives:
Established a team from scratch; supporting technical evaluations, strategic pilots & RFPs for sales opportunities globally
Conducted 1st AI Hackathon at Dept. of Govt. Enablement Abu Dhabi, 120+ AI Agents built by Govt. Employees in 3 days
Led pilot Agentic AI use cases across Finance, HR, IT, Sales, Support, Procurement, Legal, Supply Chain functions spanning Public Sector, Insurance, Retail, FMCG, Banking, Healthcare, Telecom, Hospitality verticals
Pioneered designs of next-generation visually rich agentic applications to reimagine traditional business operations
Created strategic battle-cards & feature benchmarking against key competitors across Agentic AI, iPaaS & LCAP spaces
Conducted technical deep dive workshops & C-suite demonstrations with various prospects across EMEA & India
Leading analyst relations, conducted vendor briefings with Gartner Analysts, UnifyApps mentioned in AI Agent Hypecycle
Represented UnifyApps at major Gartner Symposiums globally
Providing product innovation ideas to Eng. teams based on feedback from clients, field team & competitive intelligence
Sales Enablement:
Developed OOTB demo assets, verticalised solutions, pitch decks, playbooks & architectural handbook
Led development of Internal AI Agents & Applications, enhancing productivity & reducing cost by reducing dependency on external software
Led onboarding & platform training of Solution Consultants & Sales Reps & providing strategic guidance in key sales opps

Product ManagementSoftware as a Service (SaaS)Agile MethodologiesData AnalysisProject ManagementProduct Development+3

Sprinklr

6 roles

Director, Product Management

Promoted

Jun 2024 – Jul 2024 · 1 mo

Involved in building world's leading AI-powered, omni channel Customer Service Platform
Leveraging AI & Bots to help brands deliver unmatched customer experience across digital channels (social, chat, voice, email & SMS)
Spearheading & driving the vision, strategy, roadmap & execution of Conversational AI, Messaging & Agent Assist products
Ensuring smooth product adoption by our client brands while setting and quantifying important KPIs to track product-market fit
Crafting the Go-to-market strategy encompassing messaging, positioning & pricing, as well as overseeing field enablement
Worked with 100+ enterprise brands (including top notch blue-chips across industry verticals)
Got unique honour of developing COVID-19 infodemic chatbots for the World Health Organisation on Facebook & WHO’s COVID-19 Dashboard
Involved in developing industry specific AI intent classification models, in close collaboration with developers, along with in-depth analytics of measuring AI performance through customisable reporting dashboards in-built within the platform
Developed expertise on key Contact Center modules like ACD (Automatic Call Distribution), Ticketing Mgmt., Agent Desktop & Agent Assist, Contact Center Automation, Quality Mgmt., Contact Center Insights, API Integrations, Channels etc.
Contributing significantly in driving multi-million dollar RFPs & business value cases in close collaboration with the Sales Teams
Managing quarterly release cycles, shipping new features & software upgrades through Scrum Sprint based release mgmt.
Established best practices & processes for product implementation & ensured their complete adoption across the organisation
Integrated Generative AI to enhance the current functionalities and introduce new features in Chatbots & Agent Assist offerings
Proactive auditing of potential churn-risk customers by developing Audit Templates in collaboration with Success Teams

Product ManagementAICustomer ExperienceGo-to-market StrategyKPI TrackingScrum

Associate Director, Product Management

Apr 2023 – May 2024 · 1 yr 1 mo

Senior Product Manager

Promoted

May 2022 – Mar 2023 · 10 mos

Product Manager

Promoted

Nov 2021 – Apr 2022 · 5 mos

Associate Product Manager

Promoted

Nov 2020 – Oct 2021 · 11 mos

Product Analyst

Nov 2019 – Oct 2020 · 11 mos

Alpha alternatives

Portfolio Optimization & Quantitative Analyst

Jun 2019 – Oct 2019 · 4 mos · Mumbai

1. Involved in building a multi-strategy multi-asset class asset management platform for commodities, equities and currency.
2. Key works include studying asset class outlooks; portfolio management; dynamic re-balancing of systematic strategies; implementing drawdowns and correlations across asset classes & across signals using Mean Variance Optimization & other risk parity based approaches to create an all-weather portfolio; carrying out a comprehensive study of Regime based Identifiers like Lyapunov, Half Life & Hurst and their implementation.
3. Automated the entire existing analytical framework of portfolio optimization involving SQL, MATLAB, Excel and PowerBI.
4. Data handling of market tick data in SQL and data analysis of company financials using analytical tools

Portfolio ManagementData AnalysisSQLMATLABPowerBIPortfolio Optimization

Bernal institute, university of limerick

Summer Research Internship

May 2018 – Jul 2018 · 2 mos · County Limerick, Ireland

Received a funding grant of €2000 under Science Foundation Ireland (SFI) for this internship
Performed material characterisation & impact tests on Carbon/PEEK prepreg composite laminates manufactured by ATP Technique
Underwent training of various manufacturing techniques for composites like Autoclave, vacuum infusion, hot press compression moulding & ATP.
Received Letter of Recommendation from supervising professor for commendable work accomplishments

Board for sports activities, iit delhi

Sports Secretary

Apr 2017 – Mar 2018 · 11 mos

Awarded the Best Sports Secretary of the Institute for the session 2017-18 for various initiatives taken to promote sports culture

Fae (faebikes.com)

Summer Internship

May 2016 – Jul 2016 · 2 mos · Bangalore

Part of the operations & data analytics team of Startup, which provides India’s first ever Electric Scooter Sharing Service using IoT technology
Approached supermarkets & other retail establishments to rent their unutilized space at low rates to setup charging stations