Mar 2024 – Nov 2025 · 1 yr 8 mos · Noida, Uttar Pradesh, India · On-site

Apr 2020 – May 2024 · 4 yrs 1 mo · Noida, Uttar Pradesh, India · On-site

• Develop marketing plans for the company and drive volumes & generate sales from the same.
• Identify and develop new streams for revenue growth and maintaining relationships with clients to achieve repeat/ referral business.
• Generating Revenue from website by ensuring good customer experience.
• Managing the e-commerce strategy from creation and execution to optimization.
• Coordinating with Logistic team and new vendors, logistic partner for smooth running of business.
• Managing Business from ecommerce platforms like Amazon,Flipkart and Meesho.
• Analysis of the site performance to ensure maximum consumer response.
• Managing Digital Marketing Campaigns for generating leads and sales.
• Setting up B2C Marketplace for company with new workforce of 50+ teammates.

Jun 2019 – Mar 2020 · 9 mos · Noida, Uttar Pradesh, India

• Leading the complete sales initiatives including business development, client management, sales closures and revenue generation.
• Tie-up with new leading companies/colleges for selling courses & revenue generation.
• Collaborating with Institutions, Coaching Classes for upselling courses of brainers to their students.
• Special focus on corporate clients to locate, engage and on-board corporate clients across various segments.
• Making presentations to corporate clients & drafting proposals.
• Plan and execute all digital marketing, marketing database, email, social media and display advertising campaigns.
• Expertise in paid social media campaigns on Facebook to drive incremental growth via new customer acquisition and retargeting strategies.
• Other Supporting Roles:
• Supporting faculty to ensure that participant's learning outcomes are met.
• Oversees the day-to-day operations (Customer Care Team, Fulfillment Operations, Catalogue Management).
• Working closely with the customer management team to drive consumer loyalty.
• Management of Third Party Vendor Relationships.
• Collate learning material, solutions and grades from faculty and checking the quality of all courses before uploaded to LMS.
• Acts as a liaison between business users, partners and IT developers.
• Create harmonious working environment, train, mentor staff, and motivate all team members to perform efficiently.
• Review course videos to ensure quality and customer gratification.
• Explore and analyze market trends and identify new opportunities.
• Working closely with Engineering, Quality Assurance, Design and Marketing teams to create synergies leading to a high quality product.
• Responsible for defining and delivering on world class User experience for the entire set of Internet and Mobile products.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Brainstorm new and creative growth strategies.

Jun 2017 – May 2019 · 1 yr 11 mos · Noida, Uttar Pradesh, India

• Worked for multiple domains and created a revolutionary market for all domains –www.iclstore.in , www.adishopping.com , www.fashionfinicky.com , www.adiherbal.com .
• Plan and execute all digital marketing, marketing database, email, social media and display advertising campaigns.
• Develops business plan and annual budget for e-commerce function. Supervises development efforts including content design and update.
• Oversees the day-to-day e-commerce operations (Customer Care Team, Fulfillment Operations, and Catalogue Management) and performance measurement of the company web site (internet and intranet).
• Coordinate with internal teams to create landing pages and optimize user experience.
• Customer Relations through delivery efficiency, customer returns & refunds management.

Jun 2015 – May 2017 · 1 yr 11 mos · Noida, Uttar Pradesh, India

• Strategic Role:
• Managing the e-commerce strategy from creation and execution to optimization.
• Analysis of the site performance to ensure maximum consumer response.
• Leading in new product development catered to the Needs of the consumer.
• Monitor and review project activities and ensure its completion within scheduled time and budget.
• Operational Role :
• Maintenance and support of the functional aspects of the ecommerce site.
• Working closely with the customer management team to drive consumer loyalty.
• Management of Third Party Vendor Relationships.
• Acts as a liaison between business users, partners and IT developers.
• Create harmonious working environment, train and mentor staff and motivate all team members to perform efficiently.
• Explore and analyze market trends and identify new opportunities.
• Working closely with Engineering, Quality Assurance, Design and Marketing teams to create synergies leading to a high quality product.
• Responsible for defining and delivering on world class User experience for the entire set of Internet and Mobile products.
• Organizational Role:
• Manage business activities focusing on financial and strategic growth of organization.
• New business development, Brand Building Strategies, Developing relevant business proposals.
• Identification and segregation of potential Market Segments.
• Revenue generation through new account development and key account management.
• Defining the exact marketing processes and responsible for executing the same.
• Monitor market Intelligence within the industry in terms of market development, new projects, competitive activity, new customers etc.
• Consistent follow-through and resourcefulness, in order to achieve organizational goals and objectives.

Apr 2012 – Jun 2015 · 3 yrs 2 mos · Greater Delhi Area

• Act as an advisor to clients on project management related needs for domestic & international clients.
• Maintain good relationship with all vendors, which can really produce efficiency in support work.
• Use knowledge of relationships & available tools for upsell & cross sell.
• Implement and manage the public seminar, events for alumni clients and when needed.
• Handling Phone calls of clients (incoming & outgoing), message taking, resolve customer query’s & provide appropriate solution’s.
• Communicate with client, build relationships & assure a sustained revenue growth from client.
• Coordinating internal & external meeting which including Workshop of PMP, CAPM, ITILV3, and PRINCE2 & SIX SIGMA Agenda’s.
• Also prepare client invoice, receipt & take proper follow up.

Feb 2011 – Mar 2012 · 1 yr 1 mo · Greater Delhi Area

• Develop marketing plans for the company and drive volumes & generate sales from the same.
• Identify and develop new streams for revenue growth and maintaining relationships with clients to achieve repeat/ referral business.
• Utilize public information and personal network to develop marketing intelligence for generating leads.
• Analyze & review the market response/ requirements and communicating the same to the marketing teams for coming up new applications.