Jun 2023 – Jun 2024 · 1 yr · Pune, Maharashtra, India

• During my professional experience, I gained hands-on exposure to Customer Relationship Management (CRM) by interacting with clients, understanding their needs, maintaining long-term relationships, and ensuring customer satisfaction. I worked within a Business-to-Business (B2B) environment, supporting business development activities, identifying opportunities, and contributing to strategic partnerships.
• I regularly delivered presentations and engaged in public speaking, which strengthened my ability to communicate ideas clearly, confidently, and persuasively to diverse audiences. Through collaborative work and responsibility for small teams, I developed strong leadership and team leadership skills, motivating colleagues, delegating tasks, and ensuring collective goals were achieved efficiently.
• This experience also enhanced my problem-solving abilities, as I learned to analyse situations, identify challenges, and implement practical solutions in dynamic work environments. Additionally, I strengthened essential soft skills, including professional communication, adaptability, time management, and interpersonal effectiveness, contributing to overall personal and professional growth.